Access is denied for the C drive and D drive

I can't access drive drive C and D. make the message "access denied."

Hi bb ss,.

(1) since when are you facing this problem?

(2) remember to make changes to the computer?

(3) do you use the computer as an administrator?

Step 1: Start the computer in safe mode and check if the problem persists. To do this, follow the steps below:

Access Advanced Startup menu options by turning on your computer and pressing the button F8 continuously until Windows starts. In the advanced startup options select Safe Mode

Startup options (including safe mode)

http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

Step 2: If this started happening recently, then I suggest you to perform system restore in safe mode. You can follow the steps mentioned in the article below to perform the system restore

How to restore the configuration of the operating system to an earlier point in time in Windows Vista

http://support.Microsoft.com/kb/936212

Step 3:   This may be a virus or malware activity, a scanner online for any threat and try to correct

http://OneCare.live.com/site/en-us/Center/cleanup.htm

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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