Acer aspire ES1-111 questions

Hi all

I decided to enroll in this community to get some tips and reviews the problems I am experiencing with this laptop. I own an Acer Aspire ES1-111 I bought a week ago.

Since its first configuration, I noticed problems using it with windows 8.1 (its native operating system). For example, touchpad or keyboard not working not properly and, especially, shutdown problems. In this case specific I could never stop the device correctly, because he remained with the power indicator which continued into 'works' although it seems that the system is freezed was arrested. However, in order to really stop I had to press the power button / stop.

First of all, I decided to reset the system with built-in software eRecovery but problems remain.

Secondly, I decided to do a clean install of the operating system and I tried the two Windows 8 and Windows 8.1. In both cases, installation process complete without problems, but when you try to install all the drivers, I experienced freezes and once again the shutdown problems. I followed an order to install drivers (Chipset first, only VGA, etc), but in most cases, I had problems of supra. I also tried to disable "Fast start (recommended) turn" without success. 

But now comes the strange part.

I finally decided to give it a try for Windows 7 and, to my surprise, everything works fine! I was able to install the drivers correctly and to stop or restart my laptop without a problem. Now I use Windows 7, but, as it is under warranty, I would ask you what you think of this questions.

I find it quite strange that a laptop does not properly with its native operating system but it is very good with an older operating system! Do you think I should send to Acer support or ask to change it (although, I don't know if I'm still able to pursue this second option).

Thanks for your attention!

MIC

I think I found the reason why I was unable to run Windows 8.1 smoothly after a new installation. I tried to install it during the configuration of the Bios in LEGACY mode, which is good for the BONES before Windows 8 (like Windows 7, as it was working perfectly) but not for Windows 8/8.1 as it probably some issue when install drivers etc.

So I decided to reset the Bios original UEFI mode. It was the right decision. Not only touchpad was recognized well when loading the USB bootable (expecially since the Touchpad has been on "Advanced", which in legacy mode, would not work), but also because, when the operating system installation process has been completed, I was able to install all the drivers hardware properly and stop/restart of operations fully worked without problems / freezes and so on.

Hope this information is useful for other users.

Tags: Acer Laptops

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