Acrobat 9 Pro Extended will not recognize my Dell 3115cn Scanner

I've recently updated for Acrobat 8 running on Windows 32 - Bit XP to Acrobat 9 Pro Extended running on Windows 7 64 - Bit.  When I try to create a PDF document from my scanner, I get the error "The chosen unit is not supported" Message.  There seems to be no easy soultion to this problem, and I can't find solutions on Dell Web sites or Adobe.  The same scanner used to work with the older version of Acrobat running on Windows XP.  Please help if you have a solution.

To test that Michael suggested, try to use your graphics software scanner. If this does not work, then you have probably a scanner issue, not a question of Acrobat.

Tags: Acrobat

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