Acrobat 9 Standard comes with the scanner does not install

My serial number for the grouped Acrobat 9 Standard is interpreted by Adobe as an upgrade.  I can not install without evidence of an earlier version - which, of course, I never had.

The scanner is a Fujitsu fi-6230 (big machine).

I have just upgraded to Windows 7 and need to reinstall Acrobat. Would prefer to save the expense of a full version - I thought to upgrade after installation of level 9.  But here I'm stuck on zero.

All the words of wisdom would be appreciated.

You can try to talk to Adobe Support by chat or phione to see if they can solve anything of it.

Here is a link to a page with options to help make contact:

http://www.Adobe.com/support/download-install/supportinfo/

If the software is delivered with an upgrade serial number then your only hope is likely to be in contact with people from scan to see what happens with that.

Tags: Adobe

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