Acrobat Pro XI activation problems

Hello

I have can´t activate Acrobat Pro XI, the license remains empty window and the work of doesn´t acceptbutton. All my other clouds-applications work without problem...

Mac OS 10.6.8 MacPro 2 x 3, 2 Quad Core

Hi Gbilsing,

Please launch any other product which is part of the CCM or Creative suite. Then, turn it off by choosing Help > deactivate. Quit the application.

Then start Acrobat and accept the EULA.

Then, for CCM subscription product, launch it and choose the license of this software to reactivate the product of the CCM.

Michael Sharma

Tags: Adobe

Similar Questions

  • Acrobat Pro XI - Activation/Validation problem

    Hello

    My company purchased 8 licenses in volume of a Distributor and I am trying to get a Code of my installed software application. I called before Adobe to verify the serial numbers are good (they are), but I can't get the software to generate the Code needed to ask.

    My systems are online (I have access to the Internet), but I suspect the problems of Proxy or Firewall prevent software well to reach out to the validation/verification servers because I get the message "Cannot connect to the Internet" when I go to register the software. I can go to Adobe.com in my network, but suspect that more deeply into the "rabbit hole" it's where the packets are blocked.

    Is it possible to get the software to generate the claim Code?

    V/r,

    Leroy

    OK, I managed to do work, but nothing above really helped. I had to work my system connection manually to activate my software (firewall changes still are being considered / evaluated).

    Level of Action:

    1 install the software, ADOBE ACROBAT PRO XI (you can install w / license info, but I chose not to do so).
    2 disconnect the computer from the network completely.

    3. launch Adobe Acrobat Pro XI.

    4. scroll the EULA and registration, enter the license. Enrollment fails, select "Try again later", then on the next pop-up window, select the options 'Enable offline' and don't forget to click on the link "having problems connecting to the Internet? This will allow you to generate application Code.

    5. once the claim Code is generated, re - connect the system to the network and continue with the rest of the validation.

    6. active software. Success!

  • In acrobat Pro DC installation problem

    This is the error when I installed acrobat pro DC. Please let me know how I can install it

    Exit code: 7 please see specific errors below for troubleshooting. For example,.

    ERROR: --------------------------------------

    Summary -------------------------------------- -

    fatal error 0, 1 error (s)

    -Payload: Adobe Acrobat 15.8.20082.0 Adobe Acrobat\Setup.exe_15.008.20082 DC

    -ERROR:

    Third Adobe Acrobat\Setup.exe payload Installer failed with exit code: 1603

    Hi neegams86146922,

    Please see this KB document in order to get this issue resolved Re: exit code 7 and error 1603 when trying to install acrobat pro DC..

    Let me know if you are still having a problem.

    Kind regards

    Nicos

  • Installation of Acrobat Pro XI Mac problem - error 1

    Mac Pro XI Acrobat of downloaded and tried to install. A message "error of Configuration. Asked me to uninstall and install. Did it but got the same error messgae. No previous version of Acrobat on the system.

    Any suggestions?

    Solved the problem through support to the customer.  Had bought the program through a

    name of the vendor who sent a zip file. Customer support had me download a trial version of

    Acrobat and enter my license number. Worked.

  • Download Adobe Acrobat Pro DC test problems

    Hello

    Whenever I run the Adobe Acrobat installer I get the following error when the bar of progress/download reached 6%: "the HTTP request failed. I tried different machines (PI) and get the same error again and again. Does anyone know if there is another method to download the trial version? I need to test the functionality to protect PDF files with attachments in priority in order to decide whether to buy the product.

    Adobe Acrobat Installer.png

    Best regards

    Hey luisi40999954,

    Could if it you please let me know what version of the operating system you are working on.

    You can clear your adobe.com cookies and try using a different browser.

    The installation files for download DC Acrobat trial version is available on the link mentioned below:

    Download Acrobat products | Standard, Pro | DC, XI, X

    Please try again and let me know if this can help.

    Kind regards

    Ana Maria

  • Adobe Acrobat Pro XI language problems

    I installed Adobe Acrobat XI Pro but now I do not understand the language. Every effort, I did to change the language to English left me without any positive result.

    Please help me, how can I change it?

    Hi guys fantastic.

    Please, try to change the highlighted option in the Acrobat preferences and check:

    Kind regards

    Rave

  • Acrobat 7.0 activation problem

    I had to reinstall a copy of Acrobat 7.0 Standard.  Whenever I try to activate, I get a message that I must be a system administrator and that I should log off and log on as a system administrator.  But I am logged on as system administrator.

    Past that, I can't use the program.  My copy of Acrobat is correctly recorded.  I have the original installation disc.

    Support Acrobat seems to be non-existent.

    What should I do?

    Acrobat 7 has been abandoned a long time ago, support has ended many years ago, and activation servers have been turned off. That said, Adobe have licensed users with a new download, so they can continue to work (on older systems, it will not work on current versions of Windows)... l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

  • Adobe Acrobat Pro DC free trial for help!

    I try to download the free trial version Adobe Acrobat Pro DC and it downloads to 5% and it says "HTTP request failed. Any ideas or help for this to work? My computer runs on Windows 7.

    Hi mackw51432996,

    Please follow the steps given in this link - acrobat install error http request failed

    Download Adobe Acrobat Pro DC test problems

    Let us know if you face any problem.

    Thank you!

    Shivam

  • Acrobat Pro XI print PDF of .xps (Microsoft print xps document) - FINAL PDF No. OCR - TEXT NON REPERABLE?

    Platform: Windows 10 desktop

    Adobe Acrobat Pro XI

    Problem: Convert Microsoft .xps documents to PDF documents that can use the tools in Adobe Acrobat Pro XI - Impossible to add comments, highlight, underline or OCR (searchable text) - final PDF of the XPS document?

    Tried several methods of XPS conversion in PDF format: (1) (2) Adobe PDF printer print to native PDF in Windows 10 (3) Microsoft XPS Document Writer, Microsoft (4) send to OneNote 16 - no pdf is functional as a result of all these conversion options.

    . XPS gives no option to save as Adobe PDF despite having Adobe Acrobat Pro XI installed on the same platform.

    Cannot print adobe acrobat Full functional file and/or can not save...!

    Other current discussions in Adobe and Microsoft Community-not to update environments, suggests savings of XPS in MS one Note, and then the conversion to PDF. But unable to convert 33 MS One Note-Office 2016 pages, together a document a key and save all 33 pages in format pdf. I can't save the 33 pages to OneNote 2016 in a single PDF file.

    Please recommend a method to take one. XPS file and make a fully functional pdf, not just view the document in pdf format but use in ADOBE ACROBAT PRO XI.

    I tried all the itineraries offered on various sites and spent several hours me looking for answers but have failed to identify an effective practice a single click, or a few clicks option. The problem is that some native windows computers have xps printers and then the document cannot be converted for use in Adobe pdf. Wonder if Adobe XI can be saved on a USB key and used to print documents into adobe PDF files to the thumb of computers without PDF reader app?-just a thought (?).

    There are a lot of search results in Google and Bing (for an xps to PDF), other 3rd third-party suppliers, but its difficult and challenging to confirm if you can get a PDF from Adobe to address fully functional which can be used with Adobe Acrobat Pro. If Adobe Acrobat XI can do it, I wonder if other 3rd party applications - doubtful in my review, open to suggestions.

    So I wasn't looking to download other 3rd party applications to consider doing the same.

    Help, please.

    Thank you!

    Ashwin Nanda

    Apparently you aren't aware that you can easily create a PDF to an XPS file by simply opening the XPS file in Acrobat, or create a PDF file function. The XPS file is converted into a fully functional PDF file. It works not only in the latest version of Acrobat, but in the last several versions as well.

    And as Aandi Winston said, no, you can't share a copy of Acrobat on a USB key.

    -DOv

  • Adobe Acrobat Pro ms and Windows XP.

    Hi, I accidentally downloaded the test version of the Adobe Acrobat Pro DC. Problem: I use Windows XP. I n t able to download (of course). What happens when the test duration missed? I don t want to buy the full version... concerning

    Moving to download, installation, setting up

    Hello

    If you have not downloaded and not started using it, it won't ask you to buy it.

    You can consult the Adobe trial version has expired at the beginning

    I hope that helps!

    Kind regards

    Sheena

  • Try to install Adobe Acrobat Pro XI, get the error message that a newer version is already installed

    Portable Acrobat Pro on a new computer installation.  At the point of download get the message "Setup has detected that you already have a better version product installed. The installation program will end now. "Acrobat Pro is NOT already installed, in any version.  What is the problem?

    Thanks for the comments.  Drive and cleaning tool has not helped.  We found that the add-on PDF associated with FrameMaker was causing the issue.  Uninstalled FM and the add-on, and then was able to install Acrobat Pro without any problem.  Then reinstalled FM.  Weird, but it worked.

  • Problem with activation of acrobat pro after PC crash

    Hello

    I have a key for my CS3.3 master collection. After that my laptop I installed master collection and acrobat pro again. Unfortunately, I wasn't able to disable the software on my old laptop because of the accident. Photoshop etc works fine and I was able to activate it but when I run acrobat pro, I get the message that my key is installed on 2 PC and I can't use it once more. I have this key many years ago and I already had a problem in the past with my old computer. I was sure I disabled all of the adobe products, but maybe I forgot to acrobat pro. What possibility I have to use this key again. Adobe Live-Support told me that this version is no longer supported and I have to ask in the forum. Please help me!

    Thank you very much

    You will need to contact Adobe for them to reset the activation. I hope that you have saved as they want to confirm the problems for the fix.

  • License with Adobe Acrobat Pro problem

    I have a problem with Adobe Acrobat Pro as part of Adobe Creative Suite CS 6 on Mac OS X 10.11.6: Adobe Acrobat does not start. Whenever I try to open a pdf file or the itsself program (Acrobat), Acrobat appears inside the docking station, as well as within the monitor activity for a few seconds, but never actually opens and then disappears from the docking station and the activity monitor. No error message appears, namely, what is the problem.

    During the last two weeks, I tried the suggestions basically all troubleshooting I found on the web several times, mainly:

    • Try to uninstall and reinstall Adobe Acrobat by itsself as well as all of the Creative Suite (of course, using "Adobe Installers")
    • Running the Creative-cloud-Cleaner on my computer after uninstallation and before the re-setup
    • Deactivate and reactivate my license Creative Suite (using InDesign to perform this task, given that Acrobat does not open)
    • etc.

    More funny thing is: when I try to deactivate the license via InDesign, Acrobat will not show even as one of the programmes concerned, see attached screenshot.

    PastedGraphic-1.png

    That is why, in my view, the problem could be a licensing problem. The reason why I had the problem in the first place, could be the following: I accidentally uninstalled Adobe Acrobat while being offline. After that, as mentioned above, I tried- and reinstall the program and all of the following several times while being online - but no result.

    I'm happy for any suggestion. Assistance telephone Adobe doesn't seem to be available for this product and I have redirected to this forum when you try to start a chat support with Adobe, I'm happy for all the help from the community!

    PS: I guess that's not relevant, but I'll talk anway: another application, "Adobe Crash Demon" shows within the activity monitor, every time I open InDesign (but isn't, when I try to open Acrobat). The content of the error message does not mention Acrobat.

    Hi kglad,.

    Thank you for your message. Unfortunately, I couldn't find very useful advice in the log files, because I'm not very experienced in the search for log files and I could not find solutions to the error messages on the web.

    But, fortunately, an update of the system for Mac OS Sierra finally helped me to solve the problem. Obviously, the update changed some system parameters and / or preferences, and I finally could start once Adobe Acrobat. He is still vulnerable, however. It seems, I'm having some trouble with my graphics, too, but I guess I'll be able to fix those shortly.

    I am very happy, Acrobat is finally running once more!

    Thanks for your support, I'll mark the issue as resolved.

    Kind regards

    Evelin

  • I want to activate Acrobat Pro 9 serial key and get message that are 2 active activations. We're old computer with problematic material and other is the same pc that I didn't turn off the license and reformatted. What should do?

    I want to activate Acrobat Pro 9 serial key and get message that are 2 active activations. We're old computer with problematic material and other is the same pc that I didn't turn off the license and reformatted. What should do?

    I didn't know, I had to disable before turning back, but now I don't have this option. Is there a way to disable these two licenses and activate again the good?

    Hi vasilisp36877173 ,

    Please see these items:- Learn how to enable or disable Adobe applications

    Solve the problems of activation and deactivation of Adobe and error messages

    Let me know how it goes.

    Kind regards

    Christian

  • Problem reinstalling Adobe Acrobat Pro XI

    Failure of hard drive of my MacBook Pro & I downloaded after getting a new hard drive and tried to reinstall Adobe Acrobat Pro version XI full that I purchased in 2014 but it gives me a window titled update the number of series & indicates that my serial number is valid and asks me to select a product from a drop-down list. The only problem is that Adobe Acrobat Pro XI is not listed in the drop-down list. Help, please. Thank you.

    It shows the message that you have found that you install using an upgrade license.  The version that you choose in the list must be the older version that you upgraded, and then you will need to provide the serial number as well.

Maybe you are looking for