Acrobat Pro XI lost licenses

Similar Questions

• How to install Acrobat Pro DC (perpetual license) upgrade to Acrobat Standard DC (perpetual license)?

  In may 2016, I bought and installed Acrobat Standard DC (perpetual license, v. 2015.006.30201) available for download from Dell's digital delivery, running on Windows 10.  At that time there I wasn't sure that I would need Acrobat Pro DC, but as a precaution, I checked with Ivan Adobe sales on 13/05/16 what Acrobat Pro DC Upgrade (perpetual license) would be upgraded Acrobat Standard DC (perpetual license).

  In late August I bought Acrobat Pro DC Upgrade (perpetual license) as a package of DVD (part No. 65259139). Upon receipt of the package, I noticed the upgrade label, said that she would only install for users licensed of Acrobat Standard or Pro (version X.x or XI.x).  Before you open the package, 31/08/16 I still checked with Kelly (x 9036) and his supervisor in the field of after-sales service of Adobe products than the part above no. 65259139 will recognise and upgrade of Acrobat Standard DC (perpetual license) in Acrobat Pro DC (perpetual license).

  Today, I opened the package and tried to install the upgrade, without success.  The Installer opens in mode configuration DC (Classic) Adobe Acrobat - Acrobat Pro DC - not to mention and it only offers the following program Maintenance options: modify, repair, or remove.  Change the option runs but leaves the existing DC to Standard of Acrobat (perpetual license) unchanged.  The repair option requires the addition of the Acrobat Standard DC (perpetual license) Setup disk.  I have the 24-digit serial number but no disc, since Acrobat Standard DC (perpetual license) has been downloaded.  I have not tried the Remove option, because there is no indication that the program will then install Acrobat Pro DC (perpetual license).

  Please let me know the correct way, tested to install the upgrade in these circumstances.

  This is discussed in detail over and fully answered in another thread: https://forums.adobe.com/message/9009206#9009206.

• Hello, I have a license of acrobat standard, but acrobat standard is not available only acrobat pro and my license code is incorrect for this version

  Hello someone can help me.

  Hello, I have a license of acrobat standard, but acrobat standard is not available only acrobat pro and my license code is incorrect for this version.

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • Lightroom: 5.7.1. 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I have Acrobat Pro DC Office license, does not accept my key.  Think that my key is for Acrobat Standard DC.

  I have a seat of office of Adobe Acrobat Pro DC, and I tried to activate it with my Acrobat Pro DC license key.  The system rejected my key and said that the key is for Acrobat Standard DC, not for Pro.  I know that the key is certainly a key to Acrobat Pro DC.  How to solve this?

  Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Acrobat Pro 11: Windows license transferable/extendable for Mac?

  Dear users of the forum,

  #

  I recently got a macbook for my employer. I already have a license for acrobat pro 11 Windows. Is it possible to transfer or extend my permit so I can activate acrobat pro on mac? (I got a University license for acrobat, if that makes a difference).

  Thank you for reading, I hope someone can help me!

  Cloud, Yes... program that uses a serial number, perhaps, but I don't know

  Read a product for another language or version of trading platform

• Fonts (if applicable) are included in Acrobat Pro XI (student license)?

  It was mentioned to me that rather than purchase licenses for fonts only a few I'm interested, I should buy Acrobat Pro XI as policies may come with the package. However, nowhere I can seem to find out if all the fonts indeed come with Acrobat Pro XI. Can someone please advise? Thank you.

  Acrobat is not one of the Adobe products that comes packaged with a bunch of fonts.

  Buried in Acrobat resources are a bunch of fonts to use PDF support in different languages set of non-Latin characters, but these are not available for use by other programs as installed.

  By the way, student and licenses for schools of Adobe products come with the same resources as for the use of full commercial license.

  -Dov

• Acrobat Pro XI Volume License and reformatting drive

  I'm reinstalling windows 7 and want to make sure that I don't lose my permission to run Acrobat Pro XI on the volume license. What should I do to make sure that I can reinstall Acrobat and keep my license?

  Hi rapidray511,

  For the Volume of software licenses, you can simply uninstall the software because it will not give you any problem activation when you try to install it back. However, we just need to make sure that the EULA is not violated during the installation of the software.

  For a perpetual license (Volume and retail) If you buy a single seat for any software Adobe, you can install it on both machines but cannot be used simultaneously on both machines but rather one at a time.

  Kind regards

  Romit Sinha

• Install Acrobat Pro XI with volume license

  Hello

  We bought Acrobat Pro XI (volume license for 5 users account).

  The software has been installed 5 times, but after the trial period, they could not be activated.

  Adobe support said, we use Adobe Application Manager Enterprise Edition. See case #0210629850

  We have downloaded ApplicationManagerEnterprise_3_1_all.exe and installed it.

  When you run the program, there was a mistake. "There is no valid installer found."

  In German "Es konnte kein gueltiges Installationsprogramm werden found."

  We use as Installer "AcrobatPro_11_Web_WWMUI.exe", as it was provided to us on the download site.

  We also use an original adobe-CD install 'Adobe Acrobat Pro XI. The same error.

  Please notify.

  Thank you

  Hello

  Adobe Application Manager Enterprise Edition will not work in this case, instead use Acrobat Customization Wizard to customize Acrobat Pro XI.

  You can find the same from this link.

  http://www.Adobe.com/support/downloads/detail.jsp?ftpID=5515

  You can find the Acrobat customization guide in this link

  http://www.Adobe.com/devnet-docs/acrobatetk/tools/Wizard/customization%20Wizard%2011%20For %20Windows.pdf

  Kind regards

  Abhijit

• I changed computers from computer dell laptop for MacBook Pro andneed to donw load my Acrobat Pro on new computer

  I changed computers from computer dell laptop for MacBook Pro andneed to donw load my Acrobat Pro on new computer

  Hi haroldb52194010 ,

  Here to inform you if you have Acrobat Pro DC with license key, see this article for Exchange platform:- https://helpx.adobe.com/x-productkb/policy-pricing/exchange-product-language-os.html

  If you have Acrobat Pro Dc subscription, please refer to this article:- Download Adobe Acrobat DC (DC) | Company or VIP

  Would also like to inform you that DC only version is supported, if you any older version, then you must purchase the product for MAC OS closely by adobe on the seller.

  Kind regards

  Christian

• Acrobat Pro XI activation problems

  Hello

  I have can´t activate Acrobat Pro XI, the license remains empty window and the work of doesn´t acceptbutton. All my other clouds-applications work without problem...

  Mac OS 10.6.8 MacPro 2 x 3, 2 Quad Core

  Hi Gbilsing,

  Please launch any other product which is part of the CCM or Creative suite. Then, turn it off by choosing Help > deactivate. Quit the application.

  Then start Acrobat and accept the EULA.

  Then, for CCM subscription product, launch it and choose the license of this software to reactivate the product of the CCM.

  Michael Sharma

• I am owner of CS6 Web Premium.  I lost Acrobat Pro and cannot re - load.  The problem is caused by the business license of Acrobat and an update has failed.  However, I have my own license to CS6. I think my only option is to disable all C

  I am the owner of CS6 Web Premium.  I lost Acrobat Pro and cannot re - load.  The problem was caused by the company license agreement between Adobe and my company.  The COMPUTER software company tried to upgrade my Acrobat Pro XI and since then it does not work I can not open the Acrobat application or open any PDF from my office.  The creative cloud app will not be day or upgraded my version of Acrobat as noted earlier versions must be removed.  However, I can't remove all traces of Acrobat (old version) through normal Windows uninstall process.  I believe that the recommendation of the Adobes is that I disable and remove applications CS6, and then re - load them all.  I'm willing to do that, but now, but I ask a confirmation that it is the best way forward?

  You can try the cleaner suite if your installation of acrobat has been as part cs6, use of the Adobe Creative Cloud cleaning tool to solve installation problems

• I need to transfer a license for Acrobat Pro XI from one PC to another, but I lost my original disks. I register the product with Adobe but it doe not appear on my identification code Adobe how can I find my product to install it on another PC

  I need to transfer a license for Acrobat Pro XI from one PC to another, but I lost my original disks. I register the product with Adobe but it doe not appear on my identification code Adobe how can I find my product to install it on another PC?

  Hello

  If you have the serial number of Adobe Acrobat pro 11.

  Download the program and activate it using the serial number.

  Download link:- download Acrobat products | Standard, Pro | DC, XI, X

• Acrobat Pro XI acts as a licensed product is a trial version

  Three users were provided for Acrobat Pro XI licenses and installed on their computer yesterday. Today, they reported having a pop-up thanking them for the use of the trial version and purchase a license for DC.

  Now, I understand if they had selected "trial subscription or" when installing in a first time, but these are versions under license with serial numbers.

  Is there a mistake being neglected, or a way to prevent that pop up?

  to completely rid cc from a computer:

  uninstall all cc including the last uninstall: the application of cc desktop, uninstall the Adobe Creative Cloud desktop application

  clean your computer of files cc by http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer (do not skip this)

• Adobe Acrobat Pro XI license for Windows and Mac

  I have a license for Adobe Acrobat Pro XI (Using in Windows).  I intend to switch to Mac OS, will be the same key that I use to work for Windows on Mac OS?

  Hi Charles,

  Mac will have a different set of serial number.

  Concerning

  Stéphane

• License with Adobe Acrobat Pro problem

  I have a problem with Adobe Acrobat Pro as part of Adobe Creative Suite CS 6 on Mac OS X 10.11.6: Adobe Acrobat does not start. Whenever I try to open a pdf file or the itsself program (Acrobat), Acrobat appears inside the docking station, as well as within the monitor activity for a few seconds, but never actually opens and then disappears from the docking station and the activity monitor. No error message appears, namely, what is the problem.

  During the last two weeks, I tried the suggestions basically all troubleshooting I found on the web several times, mainly:

  • Try to uninstall and reinstall Adobe Acrobat by itsself as well as all of the Creative Suite (of course, using "Adobe Installers")
  • Running the Creative-cloud-Cleaner on my computer after uninstallation and before the re-setup
  • Deactivate and reactivate my license Creative Suite (using InDesign to perform this task, given that Acrobat does not open)
  • etc.

  More funny thing is: when I try to deactivate the license via InDesign, Acrobat will not show even as one of the programmes concerned, see attached screenshot.

  

  That is why, in my view, the problem could be a licensing problem. The reason why I had the problem in the first place, could be the following: I accidentally uninstalled Adobe Acrobat while being offline. After that, as mentioned above, I tried- and reinstall the program and all of the following several times while being online - but no result.

  I'm happy for any suggestion. Assistance telephone Adobe doesn't seem to be available for this product and I have redirected to this forum when you try to start a chat support with Adobe, I'm happy for all the help from the community!

  PS: I guess that's not relevant, but I'll talk anway: another application, "Adobe Crash Demon" shows within the activity monitor, every time I open InDesign (but isn't, when I try to open Acrobat). The content of the error message does not mention Acrobat.

  Hi kglad,.

  Thank you for your message. Unfortunately, I couldn't find very useful advice in the log files, because I'm not very experienced in the search for log files and I could not find solutions to the error messages on the web.

  But, fortunately, an update of the system for Mac OS Sierra finally helped me to solve the problem. Obviously, the update changed some system parameters and / or preferences, and I finally could start once Adobe Acrobat. He is still vulnerable, however. It seems, I'm having some trouble with my graphics, too, but I guess I'll be able to fix those shortly.

  I am very happy, Acrobat is finally running once more!

  Thanks for your support, I'll mark the issue as resolved.

  Kind regards

  Evelin