Acrobat Standard DC license question

We purchased Adobe Acrobat Standard DC and now he tells me that I don't have a valid license and functions are now disabled.  We uninstalled and reinstalled and still not the same problems of limited access.  We paid for this license and I don't understand why his work is more

Version of cloud or serial number?

Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

Tags: Adobe

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