Acrobat XI stops responding during the application of document samples

Very frustrating to try several times to redact information from multiple documents.

I mark some words for the redaction.  Then I apply the redaction.  The application of document redactions starts but freezes / crashes a few seconds of starting.

I can finish the task by using the Task Manager and when I reopen it Acrobat, it gives me the option to open the previous document.

I waited for Acrobat apply the redaction as long as 3.5 hours with no luck.

All this experience?  Anyone have any ideas on how to get Acrobat to apply the redaction rather than crash?

Thank you

edsager

With the help of:

Windows 7 64 bit

8 GB DDR3 1333 MHz RAM

Acrobat Pro XI

2012-11-06_235738.png

Acrobat just updated, must have been just to solve this problem, because the version has not yet changed, and the problem is now solved!

Tags: Acrobat

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