Activation after the loss of the computer/hard drive

Drive C is dead and I try to turn on CC on a new drive but it cannot disable on the old disk since he died. It is installed on a second computer, too. I have 'kill' two activations since the CC Panel and then turn it back on?

Hello

When you connect on the desktop creative cloud on 3 PC application it prompts you to disable previous machines. You can simply select this option and continue. In the case where it does not work please contact Adobe support.

Contact the customer service

Tags: Adobe

Similar Questions

  • Vista activated on the old hard drive hard disk failed to load to the new disk hard wont let me enable

    Vista activated on the old hard drive, failed loaded hard drive vista Ultimate edition on the new hard drive, but do not let me activate. This is a saved copy and use the product from the back of the disc that contains key

    Hi Tony,.

    I imagine the inconvenience that you have experienced, but don't worry, we are here to help solve the problem and guide you in the right direction.

    You can go through the steps in the link activate Windows Vista by phone activation.

    Hope this information is helpful and let us know if you need more assistance. We will be happy to help you.

  • Portege 3500: OS crashes after the new HARD drive update

    I have a problem with the new hard drive - Seagate Momentus 100 GB 7200 rpm, ATA - and...
    instalator blue screen starts normally (from recovery CD or OEM CD) and when partitioning is startis - system is stopped...

    HARD drive is ok - tested on another laptop
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    It is possible, that this new hard drive is not compatybille with this laptop?

    Please help, because it's my boss laptop :(

    P.S. - sorry for peut English

    Hello

    Are you sure that the HARD drive is recognized correctly in the BIOS?
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    Perhaps because of the large size of HARD drive and the fast rotation value.
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  • After the new HARD drive does not start installation Qosmio G15

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  • Re-installing Linksys Connect on mobile after the new hard drive installed

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  • Is it possible to recover files deleted from your Recycle Bin, after the failure of the computer after the backup hard drive contained in the folder windows.old, including system files?

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    Hi thatonehxckid,

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  • Windows 7 pro says that my activation is not valid after the new hard drive.

    Diagnostic report (1.9.0019.0):
    -----------------------------------------
    Given WGA-->
    Validation status: invalid license
    Validation code: 50

    Cached Validation code: n/a, hr = 0xc004f012
    Windows product key: *-* - M3DJT - 4J3WC-733WD
    The Windows Product Key hash: xo + ajVSpae7/4VoZjS7m6JL0f3A =
    Windows product ID: 00371-OEM-8992671-00524
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {F4C77439-E9D9-4A51-8869-6DF8DE7E1A3A} (3)
    Admin: Yes
    TestCab: 0x0
    WGA Version: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Professional
    Architecture: 0 x 00000009
    Build lab: 7600.win7_rtm. 090713 1255
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    WgaER data-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    WGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {F4C77439-E9D9-4A51-8869-6DF8DE7E1A3A}1.9.0019.06.1.7600.2.00010100.0.0.048x 64*-*-*-*-733WD00371-OEM-8992671-005242S-1-5-21-3874045902-1917670552-2236776649Gigabyte Technology Co., Ltd.. Power O.E.M. American Megatrends Inc.. F1 20130408000000.000000 + 00003B83607018400F204090409Central Standard Time(GMT-06:00)03109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7600.16385

    Name: Windows 7 Professional edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700524-02-1033-7600.0000-3062015
    Installation ID: 006123886611989160227626608456521816115195059822524626
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 733WD
    License status: Notification
    Reason for the notification: 0xC004F057.
    Remaining Windows rearm count: 3
    Trust time: 04/12/2015-18:47:01

    Windows Activation Technologies-->
    HrOffline: n/a
    HrOnline: n/a
    Beyond: n/a
    Event time stamp: n/a
    WAT Activex: registered
    WAT administration service: registered

    --> HWID data
    Current HWID of Hash: MgAAAAEABAABAAEAAAACAAAAAQABAAEAHKIYJ0Au3N/cFVTyEDPUlJI5cCD0AfqjbnU =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID consistent: n/a
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    ALASKA APIC HAS M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    ALASKA MCFG A M I
    FPDT ALASKA A M I
    ADELINE ALASKA A M I
    SSDT AMD POWERNOW

    Diagnostic report (1.9.0019.0):
    -----------------------------------------
    Given WGA-->
    Validation status: invalid license
    Validation code: 50

    Cached Validation code: n/a, hr = 0xc004f012
    Windows product key: *-* - M3DJT - 4J3WC-733WD
    The Windows Product Key hash: xo + ajVSpae7/4VoZjS7m6JL0f3A =
    Windows product ID: 00371-OEM-8992671-00524
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {F4C77439-E9D9-4A51-8869-6DF8DE7E1A3A} (3)
    Admin: Yes
    TestCab: 0x0
    WGA Version: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Professional
    Architecture: 0 x 00000009
    Build lab: 7600.win7_rtm. 090713 1255
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    WgaER data-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    WGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {F4C77439-E9D9-4A51-8869-6DF8DE7E1A3A}1.9.0019.06.1.7600.2.00010100.0.0.048x 64*-*-*-*-733WD00371-OEM-8992671-005242S-1-5-21-3874045902-1917670552-2236776649Gigabyte Technology Co., Ltd.. Power O.E.M. American Megatrends Inc.. F1 20130408000000.000000 + 00003B83607018400F204090409Central Standard Time(GMT-06:00)03109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7600.16385

    Name: Windows 7 Professional edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700524-02-1033-7600.0000-3062015
    Installation ID: 006123886611989160227626608456521816115195059822524626
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 733WD
    License status: Notification
    Reason for the notification: 0xC004F057.
    Remaining Windows rearm count: 3
    Trust time: 04/12/2015-18:47:01

    Windows Activation Technologies-->
    HrOffline: n/a
    HrOnline: n/a
    Beyond: n/a
    Event time stamp: n/a
    WAT Activex: registered
    WAT administration service: registered

    --> HWID data
    Current HWID of Hash: MgAAAAEABAABAAEAAAACAAAAAQABAAEAHKIYJ0Au3N/cFVTyEDPUlJI5cCD0AfqjbnU =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID consistent: n/a
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    ALASKA APIC HAS M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    ALASKA MCFG A M I
    FPDT ALASKA A M I
    ADELINE ALASKA A M I
    SSDT AMD POWERNOW

    The type of key and partial media product indicates that you have used a reinstall drive (or other media) that was produced by Dell for a Dell computer.  Your motherboard reports himself can be made by Gigabyte Technology, (which would not arise a Dell system).  The BIOS does not have the required for activation OEM SLIC input.

    You must change the key non - SLP product key, as in a detail (product complete package), selling retail or OEM system builder version of Windows 7 upgrade.  for example the COA/sticky label that came with the computer or the installation media of Windows 7 and then try to activate online or by phone.

    If you used a modded BIOS of third party who attempted to add the string SLIC 2.1 for a motherboard that is not made by a royalty OEM (which Microsoft believes that a form of hacking), then the BIOS mod has not done correctly.

  • Installed the wrong vista on the computer hard drive...

    OK so here's... My girls to hard drive on his laptop crashed while I had it replaced the guy told me to reinstall vista (preinstalled) here and we were good to go. I came here and in an emergency I had the wrong bag and installed the software for my laptop. Now, after several weeks he won't let his diary so now I'm trying to reinstall his but there is no start button to follow the directions I've read on here, I also read to put the disc in, and then restart the computer and that it would start but no luck please help...

    Diagnostic report (1.9.0011.0):
    -----------------------------------------
    Given WGA-->
    Validation status: invalid license
    Validation code: 50

    Cached Validation code: n/a, hr = 0xc004f012
    Windows product key: *-* - 3RBY2 - BGQ2R-DR9M6
    The Windows Product Key hash: EYIpz/47G03lWRAOmk3kg + lR7Rc =
    Windows product ID: 89578-OEM-7332157-00141
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {50DE052C-3805-41AF-9522-16D2D6808F51} (1)
    Admin: Yes
    TestCab: 0x0
    WGA Version: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.090805 - 0102
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    WgaER data-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    WGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default browser: C:\Program may Explorer\iexplore.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {50DE052C-3805-41AF-9522-16D2D6808F51}1.9.0011.06.0.6000.2.00010300.0.0.003x 32*-*-*-*-DR9M689578-OEM-7332157-001412S-1-5-21-1593373499-2595306082-3481527923Acer Aspire 5315 AcerV1.1420070809000000.000000 + 000F5333507018400EA04090409Time(GMT-08:00) Standard Pacific03ACRSYSACRPRDCT109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.0.6000.16509
    Name: Windows Vista, HomePremium edition
    Description: operating system Windows - Vista, channel OEM_SLP
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500141-02-1033-6000.0000-2772009
    Installation ID: 004405551655704876949523574633620864455950909613726190
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    Machine certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use license URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial product key: DR9M6
    License status: unlicensed

    --> HWID data
    Current HWID of Hash: OAAAAAEABAABAAIAAQABAAAAAwABAAEAnJ/y7XZlCBRoOUaDBgzgcsJGAKfy9DZhpuYawqxWsg0 =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20000
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC ACRSYS ACRPRDCT
    FACP ACRSYS ACRPRDCT
    HPET ACRSYS ACRPRDCT
    MCFG ACRSYS ACRPRDCT
    SLIC ACRSYS ACRPRDCT
    SSDT PmRef Cpu0Cst
    SSDT PmRef Cpu0Cst
    SSDT PmRef Cpu0Cst

    The correct Vista has be reinstalled with the correct recovery disks, to activate it.

    Contact the correct computer manufacturer that made the correct recovery disks and then ask how to use them.

    It is their software/recovery process, NOT from Microsoft.

    See you soon.

    Mick Murphy - Microsoft partner

  • This copy of windows is not genuine after the replacement hard drive and recovery system

    I was running factory installed windows 7 Home premium in my laptop hp pavilion dv6 6119tx. Due to hard drive crash I replaced with new HARD drive.  Previously, I did system image backup using easeus todo backup and recovery softeware. After system recovery with the same software, this massage flasehes "this copy of windows is not genuine". I tried to enter the key of product at the back of the laptop but it says invalid.
    I ran diagnstic windows validation tool. him as a result is below.

    Diagnostic report (1.9.0019.0):
    -----------------------------------------
    Given WGA-->
    Validation status: invalid license
    Validation code: 50

    Code of Validation caching: 0xc004c4ab
    Windows product key: *-* - 73CQT - WMF7J-3Q6C9
    Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
    Windows product ID: 00359-OEM-8992687-00010
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {CA180260-1211-48DB-834C-4805A4594053} (1)
    Admin: Yes
    TestCab: 0x0
    WGA Version: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.111118 - 2330
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    WgaER data-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    WGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Enterprise 2007 - 100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {CA180260-1211-48DB-834C-4805A4594053}1.9.0019.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-1883088055-1570218021-1659234768Hewlett-PackardHP Pavilion dv6 Notebook PCHewlett-PackardF.1B20111005000000.000000 + 0002BFD3F07018400FE40090409India Standard Time(GMT+05:30)03DELL QA09 100100Microsoft Office Enterprise 2007126DF6616C522F5867l28mQpHyGN4/v7tLnJzLV + ZnKQ = 89388-707-5082974-6591914

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-16393-7601.0000-0552012
    Installation ID: 010735456091822376148725581093255175938323439855115461
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 3Q6C9
    License status: Notification
    Reason for the notification: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 1
    Trust time: 10/07/2012 10:49:07

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4AB
    Beyond: PASS
    Event timestamp: 10:7:2012 10:46
    WAT Activex: registered
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    SSDT HP INSYDE

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