ACTIVATION DENIED

following my upgrade in the House of the motherboard, memory, and hard drive, product activation has been denied.

The buyer's identity and email address remains the same.

Hi Winissues,

Was your copy of Windows pre-installed when you purchased the PC? If Yes, then you have a copy OEM (OEM). These copies are linked to original material. Unless you have replaced the motherboard with the same brand and model as the original, you are all intent and purpose, installation on a new machine. Unfortunately your OEM copy you cannot do. To be honest, you're much better off with a "commercial" version as an OEM copy. Addmittedly a commercial version of the operating system will cost much more, but you can switch to a new machine if need arise. Of course, you will need to remove the copy of the original machine, before you would be able to install the copy retail on a new machine. The Microsoft license States a copy on one machine only unless you have licenses in volume (which are still more expensive).

If, on the other hand, activation is denied with error message "product key is already in use", then everything you need to do to activate by phone. See this link from my Web site for more details:http://vistasupport.mvps.org/product_key_already_in_use.htm

This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

Tags: Windows

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