Laptop problems

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• connection via bluetooth to the laptop problems for laptop.error code 0 x 80070057

  connection via bluetooth to the laptop problems for laptop.error code 0 x 80070057

  Best regards: John

  Hello

  -Do you have Bluetooth devices internal or external connected to the laptop?
  -Have you checked if all the Bluetooth drivers on two laptops are very well installed?
  -This work was fine before? If so, what are the hardware/software changes made on the computer before this problem started?
  -Is a problem only when these 2 laptops connecting or is that when you try to connect these 2 laptops at any other laptop too?

  I suggest you to go through these below items that could help you to fix this problem.

  The problems with Bluetooth devices
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices
  Set up a Bluetooth compatible device
  http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-Bluetooth-enabled-device

  Hardware devices not detected or does not
  http://support.Microsoft.com/GP/hardware_device_problems

  I hope this information helps you!

• My computer laptop problem every time I open it stops about one hour automatically

  My laptop problem everytime I open fb or youtube time stops automatically, take him to a technician he already change the thermal paste, heat is normal fun to work correctly, we observed 2 hours after putting thermal paste all okey, so I try to open youtube and another browser, subject, and time my laptop again automatically shutdown , is someone with experience already this kind of problem, please share it to me so that I should know what will be I make, I'm looking forward to the help, thank you advanced...

  Hey chichi,.

  There are 2 reasons why this might occur on the computer.

  1. your computer is overheating.

  2. the version of Windows installed on the computer is a BETA version or Windows is not activated.

  Provide us with the following details.

  1. the version of Windows installed on the computer? http://Windows.Microsoft.com/en-in/Windows7/find-out-32-or-64-bit

  2. the full report of the MGADiag tool.

  http://go.Microsoft.com/fwlink/?LinkId=52012

  Run the tool. Click on the button continue, which will produce the report.

  To copy the report in your response, click the button copy in the tool (ignore the error at this stage), and then paste (using r-click and paste or Ctrl + V) in your response.

  3 check the latest event followed in Event Viewer before the computer shutsdown.

  http://Windows.Microsoft.com/en-in/Windows7/open-Event-Viewer

  Browse the Windows logs, Application events (program) and check if there is no error and the last event that was followed before the computer shutsdown.

  Check the options (Settings) of power that are currently in use on the computer. Also, remember to change the power plan and check.

  http://Windows.Microsoft.com/en-in/Windows7/products/features/power-management

  Provide this information so that we can investigate the matter.

• Slow performance HP Pavilion laptop problems

  Very recently, I bought a laptop HP Pavilion. It has Windows 8 and arrived in the mail, no more than a week ago. The first thing I did after that the mandatory installation process was to restore the files from my old laptop (which broke) via ClickFree (currently I have 625 677 GB free) and once that was completed, I installed several programs (office, Vipre, Photoshop, etc.). Apart from that, I did very little about the real hard disk of the computer, since I save everything externally on my ClickFree.

  My problems started occurring rather suddenly, Wednesday morning. In Firefox, I opened a tab for go on Facebook, and scroll the RSS seemed pretty gloomy. I closed the tab, but the slow pace continued in the other tabs, I had opened and then spread to the programs not involving is not the Internet. These problems have worsened gradually.

  On the Internet, the performance is particularly slow. I gave up video players like Netflix, because they freeze the browser to the point of crashing. Page loading is very delayed, even typing this message experiences freeze, despite the fact that I have nothing else running in the browser. There is warning of frequent messages in scripts and plugins does not (although, ironically, these messages are often unresponsive until I finish the script or the offending plugin). It is difficult to do anything on the Internet, such as the loading of pages and tabs of switching may take several minutes. Just clicking can cause the browser to freeze for minutes at a time.

  Off the Internet, programs load extremely slowly, often freezing. Opening files sometimes, with an increase in frequency, translates into a green loading bar at the top of the screen. Sometimes this bar gets stuck and cannot finish, and I can't access the contents of the file; This happened when I tried to open the Panel, to get more specific information about the computer to include in this message. Sometimes programs, such as video players, open without actually playing the video file, or they open at all. Often these programs freeze and sometimes hang; the desktop and the Explorer bar at the bottom of the screen (with the start menu, etc.) are not likely to freeze or disappear, for varying degrees of time. When I came to the computer, CPU utilization averaged about 4-6%, but now he's averaging 40 to 60%.

  Start the computer became too long and hard. The last time that I restarted, I entered my password only to get a completely black screen for at least half an hour; My office and the icons have appeared when I pressed Ctrl-alt-delete. After that, I stopped to turn off the computer (it was not a long time ago). This morning, I opened the laptop to connect, but received only a "Please wait" while the computer has tried to load the login page. It took 10-15 minutes, and then I was finally able to enter my password.

  These issues are getting worse, and I'm sure I'm forgetting several, but I think that what I've included enough to illustrate my problem. This is a new laptop, but it works almost as bad as my old laptop, which became unusable recently and had to be replaced with this one. I can't imagine what is the cause, but I really wish she was fixed. I installed a program called Fix - It Utilities (the installation disk supplied with the notebook) to try to improve the performance of the laptop, but to no avail. Any help would be greatly appreciated.

  Hello ValentineKills. I understand that the computer is slow. I will do my best to help you!

  This can be caused by a hardware failure or a software/driver/virus conflict. However, we won't know until the diagnosis is made.

  I'll provide a few official documents that provide information on how to speed up the computer. I want that you follow all the steps in all documents. In this way, if the problem exists, it will restrict the root cause. Here are the documents that I want you to try:

  http://support.Microsoft.com/kb/2746761

  http://support.HP.com/us-en/document/c03460887

  Since you're under Windows 8, I have a further suggestion: complete all updates to Windows, and then upgrade the computer to Windows 8.1. While the operating system is upgraded, try to use the computer and see if the speed is any different.

  Please reply when you have finished troubleshooting. I'm only here to help!

  Mario

• Driver for HP 2170p laptop problems

  Hello

  First post on this forum

  I'm decided to sell the 2170p my gf and proceeded to do a clean install of Windows 7 Pro 64 bit last night and then used other software to attempt to clean the SSD drive.

  Unfortunately, once this process is finished, I noticed that there are a lot of drivers who are no longer present. (Serial Bus Controller, controller of network among others).  I have downloaded the pack of HP driver that would not install correctly and when in Device Manager, the drivers section would not allow me to update or provide details that the drivers are really needed. (They all had an exclamation point). I also noticed that all the HP software standard that appears usually with the laptop disappeared.

  Is there a documented process to get back it, so it is in a similar State to the way it was originally purchased?

  Thanks in advance.

  Update: I found a way to solve all my problems

  By pressing the escape of the splash screen to enter the start menu, and then using F11 to recover HP. Once that windows has been installed again, it's back to the factory settings.

  Many thanks to those who offered help

• Modem on my M70 laptop problems

  Hello

  I have mobile M70 - 159. I used it for the dial to connect to internet in NEPAL, but it gave me a lot of hell of problem because it frequently supplier ISP disconnect me and she doesnâ? t connect to standard speed. I try to uninstall and install the driver that help me sometimes, but sometimes not.
  I used the same user name and password with my desktop PC which works very well with any problem in speed and it never disconnect.

  I have a Marvel as it is the hardware problem that I need to change the modem please suggest me as my laptop is still under warranty.

  Hello

  Reach:
  Control Panel - options phone and modem - Modem - properties - Modem tab.
  There you can check if the maximum port speed was set at max.

  Well, the modem connection also depends on the ISP provider and the phone line.
  I had similar problems using the modem connection. I used different suppliers and someone was of very poor quality. The transfer of data from modem connection was unstable.
  I changed the modem to connect to the broadband connection.

• HP ENVY - 17 t Touch mobile: slow performance HP Pavilion laptop problems

  Good afternoon:

  You see, around a month ago I bougth this laptop to a HP USA Store, these are my specs:

  Windows 10 Home 64-bit

  Intel core i7 5500U Dual core processor 2 .4GHz + NVidia Geforce 940 2 GB graphics card

  17.3 inch touch screen Full HD

  HARD 1000 GB DISK

  16 GB of RAM

  So I have this massive problem since the first day. This laptop is so slow that it same crash when I try to open a file from a USB (and for the record, my usb memory is good) so you can imagine my fight with her. I don't know why this is happening. Hope to hear from all kinds of information that can help me through this.

  Good day.

  cpuello

  Your System Page

  HP computers - increase the performance of the system

  did you update?

  new mei driver

  http://ftp.HP.com/pub/SoftPaq/sp72501-73000/sp72683.exe

  new driver for IO series Intel

  http://ftp.HP.com/pub/SoftPaq/sp72501-73000/sp72681.exe

• HP 15 laptop: problem with the touchpad and the key "stuck."

  Hello!
   
  Last weekend, I have an irritating problem with my HP 15 laptop. Bought two years ago and upgrades to Windows 10 a year ago.
   
  First of all, my touchpad started to not work properly. It "freezes" and I can't use it until I click the ESC key, but it doesn't last and "freezes" again a few seconds later. Then, everytime I open a window where there is a text box (Start menu, edge browser, Control Panel, etc.), the number 5 is entered automatically and permanently, as if the button 5 has been blocked. I did a quick check and button 5 do not seem physically stuck.
   
  Yesterday, I restored the system to the factory settings, so I'm back to 8.1 for Windows and then upgraded to Windows 10. Everything seems to work fine, but this morning, the problem was back. Is there something I can do? What is the problem caused by Windows 10 or the computer? Should I restore it to Windows 8.1? Everything worked great til last weekend, I don't know what that was.
   
  Thank you in advance for your help!

  Welcome to the HP support community @gouch3.

  I understand that you have a problem with the keyboard and the touchpad on your laptop from HP 15.

  Have you tried to use a keyboard external and mouse at all?

  Have you tried to go to Safe Mode to see if the problems persist in there?

  Have you tried to perform a material or forced reset Reset?

  Did you do a test of material?

  Have you updated your drivers?

  gouch3 wrote:

  ... Is there something I can do? What is the problem caused by Windows 10 or the computer? Should I restore it to Windows 8.1? Everything worked great til last weekend, I don't know what that was.

  It could be a driver problem to be able to look at that for you, I need your model number. I wish I could give you an answer or not, but at this point without the troubleshooting results and the model number, it is difficult for me to say.

  I can say that if everything works in point 8.1 of Windows without problem, the driver TROUBLESHOOTING is a great place to start. Please try to follow these steps for the keyboard and the touchpad of troubleshooting:

  • Beginning
  • Search for Device Manager
  • Search results, open Device Manager.
  • Click on display
  • Show hidden devices.
  • Click the arrow next to keyboards.
  • Right click on the name of the keyboard device.
  • Select uninstall.
  • Continue deleting the names of devices in the category keyboards until the feature of all the names have been uninstalled.
  • Restart the laptop twice.

  Touchpad:

  • Type of research, "Device Manager."
  • Click on Device Manager,
  • Expand mice and other pointing devices.
  • Right click on the TouchPad,
  • Click on uninstall.
  • Restart the computer laptop twice,
  • Reinstall the TouchPad card.

  I found a document of troubleshooting for you to try also called Portable keyboard troubleshooting. Please be sure to follow the steps described in this document.

  The best document I have for TouchPad problems is the use and troubleshooting of the TouchPad and ClickPad document. 

  Here is a link to the HP Support Assistant, if you need it. Just download and run the application and it will help with the software and drivers that need to put up-to-date.

  This is a great question other clients may also be questioned. When we came to a resolution, please share what has worked for you with others by marking this post as an acceptable Solution. If you want to show appreciation for my efforts today, please take a second to click the Thumbs Up button below.

  If you need assistance, I would be more than happy to continue to help you. Please re-post with the results of the resolution of the problems. Could you please also provide your model number (How can I find my model number or product number?)

  Thank you!

• computer keyboard laptop problem some keys

  Laptop: compaq presario cq62 core i5

  recently, some of my keys are are unresponsive or work when I press them. I have not spilled or left my laptop falling, but all of a sudden, my backspace,------, and various enter key will not respond when I try to use them. It is very annoying to not be able to use my back bar and it's bugging me! I tried my laptop for virus scanning, but nothing was found. I'm not sure if it could be a problem of circuit or something, but I need to fix, as soon as possible because I need my laptop for class. Help me please if anyone knows what may be the problem!

  Thank you!

  I guess it's a problem with the keyboard...

  the only thing you can try is to open your laptop and connected to search if the keyboard cable is always good, otherwise, you can install a new keyboard...

  recently, I had the same problem with my laptop, when I discovered that the display cable was not well connected...

• Product: HP Pavilion computer laptop problem: connections of unstable bluetooth wireless speakers

  Hello:

  My problem concerns the following product:

  Laptop HP Pavilion 15.6 inch screen (15-e084ca), AMD Quad Core A10 - 5750M and 8650 Radeon graphics card, 1 TB hard drive, 8 MB of SDRAM DDR3, Windows 64 - bit 8.1.

  I have a bluetooth microphone speaker clarity HD monster and player of bluetooth Philips shoqbox, a shooting game sound bluetooth Philips.

  In all 3 cases, I could connect the speakers and use them, but the connections are unstable. The laptop automatically interrupts the connection. It happened several times. I have many different versions of this problem.

  Once the speaker is disconnected (either manually I disonnect it me or does the laptop on its own) it can be difficult to establish an extermely reconnection.

  If someone has had and solved this problem, please share the information with me.

  Thank you

  Hi laptop_user,

  Next time you see one of your devices in the Device Manager with the exclamation right click on it and go to properties and there should be a State of the device that will tell us the problem. Also install your software from MediaTek Bluetooth driver and then try to connect. Also check using Bluetooth devices for more information.

  Thank you

• HP 15-D103TX computer laptop problem: Windows does not detect the dedicated graphics card

  Hi all

  I recently bought a laptop HP 15 - D103TX , which is held responsible for Free on BACK. I have updated my Windows 8 operating system and have installed all the drivers from the HP website. The laptop has dedicated 2 GB Nvidia Geforce 820 M graphics card.

  But when I checked, I found that Windows displays the graphic memory dedicated only 0 MB.

  

  As you can see in the screenshot, it shows as 0MB dedicated graphics memory.

  Anyone can clear me, upward on this subject? Is it a driver problem, or what is Windows 8 going crazy.

  Thank you very much in advance!

  Kind regards

  Brahmnoor

  Okay, I found the solution. In fact, the Haswell Intel i5 processor that my 15 HP D103TX has also comes with an Intel 4600 GPU intregated. So when I do normal tasks, the GPU intregated works, so Windows does not display the NVIDIA GPU 820M, but when I play a game or doing intense graphics work, he switches to the NVIDIA one.

  In fact, it makes sense, because it preserves the battery of the laptop.

  Credit: found this solution on the NVIDIA support forums.

  https://forums.GeForce.com/default/topic/664986/GeForce-700-600-series/dedicated-memory-not-shown-/

• HP Envy 17 Laptop: problem with DVD/CD player

  I recently bought a laptop HP Envy 17 refurbished to replace my laptop screen Acer of 18 ".

  He had Win 8.1 on it I then upgraded to win 10.

  Everything worked as it should, including the CD when he arrived, and after the upgrade.

  As I was used to having 2 hard drives on my Acer and did not find a drive for the HP cable I used one of them to replace the DVD unit

  http://www.Amazon.com/SANOXY-Caddy-12-7mm-universal-DVD-ROM/DP/B0056EW4A4

  It worked perfectly.

  I then found a drive cable of HP on eBay second hand and when it arrived I installed the second disc in the DVD player OK and re-installed hard drive Bay - although I expected to replace it later with the Hard Drive caddy so I might have 3 internal drives.

  This is where the problem started.

  Although the second disc showed now and available to use, the DVD player is no longer appears in the Explorer or in Device Manager, even if I remov the second car of the Bay.

  Can someone suggest any way how to fix this problem?

  TIA

  UPDATE:

  4th restart the laptop cured the problem and the DVD is now appear.

  Yet once replaced caddy of DVD with a hard drive Caddy in his place and I have now 3 internal hard drives on my laptop.

  Well happy!

• computer startup laptop problem once again!

  I AM A USER OF LAPTOP HP G70-111EM

  Hello..

  I am now running windows 7 not vista that I've updated so take a look at this picture and see what you think

  http://www.Flickr.com/photos/philarch/5225739481/

  just to tell you this phone was no where close to a removable hard drive for more than 1 month!

  Of

  Phil...

  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  I have a HP G70 - EM I think... INCORE Intel i5 4gbram, 1tbh/d, computer LAPTOP WITH WINDOWS 7 premium USER...

  Us and try to resolve technical problems online until it has your from?

  one of my good computer friends recommended that she might also need a complete re-installation of windows 7

  OR

  a new hardrive!

  So I have a HP G70-111EM what is the biggest hard drive you can get for it?

  serial number only I had the h/d has been: 485036-003

  so far, I got no chance in the search to the United Kingdom to h / g-d for that make the computer hp laptop

  everyone knows where a?

• Color of laptop problem

  I have an Advent 8109 laptop

  However, when I use the following Applications

  Media Center

  Media Player

  Internet Explorer

  Mozilla Firefox

  Windows Live Messenger

  Color can not be seen properly, on the press center, he has a white instead of blue, in media player 11, that all the buttons have white around them in Internet Explorer and Firefox that some pictures is not visible (for example. Google logo) and Messenger only has a white background. but the rest of the applications seem to be working with colors, it is that the programs that have color problems.

  Hi jaguarboy666,

  1. When did you start to question?

  2. you remember to make changes to the computer before this problem?

  You can create a new user account and check if you can change the screen saver.

  For more information, please see the following KB articles.

  How to create and configure user accounts in Windows XP

  http://support.Microsoft.com/kb/279783

  How to recover damaged Windows XP user profile

  http://support.Microsoft.com/kb/555473

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Toshiba laptop problem after Gaming/Windows Update.__No solution on the web.

  Hello! I use a Toshiba laptop.

  I was playing a game and windows update popped up!

  He has not yet finished, and my computer turns off. It was late in the night, so I decided to start the computer the next day.

  He will appear with the options
  'Safe Mode '.
  "Safe mode with network.
  "Safe mode with command prompt.
  "Last good known Configuration".
  "Start Windows normally".

  Whichever one I choose Windows XP logo appears, then crashes immediately, restart.

  So I tried to use "do not restart in case of shutdown"

  And the blue screen appears

  "stop: 0x0000007e (0x905c49b8, 0xf792b2b4, 0 x 80000003, 0xf792afb0).

  What is this error? I can't enter safe mode by the way!

  Thanks for your help.

  It's http://support.microsoft.com/kb/330182

  Advanced Troubleshooting use the following methods in the order in which they are presented. Method 1: Make sure that you have enough hard drive firstly space, make sure you have enough hard disk space. The Stop error message can be caused by insufficient disk space.

  If you use safe mode or the Recovery Console to start the computer, delete any unnecessary temporary files, Internet cache files, backup files of stored-program files that contain fragments of disk analysis files (.chk files). Alternatively, you can install Windows XP on another hard drive that has more free space.

  If you cannot start the computer, go to the next method to update the BIOS of the computer.

  For more information on safe mode or the Recovery Console click on the numbers below to view the articles in the Microsoft Knowledge Base:

  315222 (http://support.microsoft.com/kb/315222/) a description of the options to start Windows XP in Safe Mode
  314058 (http://support.Microsoft.com/kb/314058/fr/) Description of the Windows XP Recovery Console

  Method 2: Update the computer BIOS if freeing space on your hard drive has not solved the problem, the BIOS might have to be updated. Use hardware and software vendor contact information items that are listed in the "Références" section to contact the computer manufacturer to obtain the most recent update of the BIOS.

  Note When you update the BIOS, you may have to disable the memory the BIOS options, such as caching or shadowing him, temporarily. Method 3: Disable or update device drivers if you have successfully updated the BIOS and the problem persists, on the computer video card drivers may have to be updated or disabled. Follow these steps to troubleshoot video card drivers:

  1. If a driver is listed by name in the Stop error message, disable or remove that driver.
     • If the error occurs during the startup sequence and the system partition is using the NTFS file system, you may be able to use safe mode to rename or to delete the faulty driver.
     • If the driver is used as part of the procedure of starting the system in safe mode, you must use the Recovery Console to start the computer.
  2. If the Stop error message does not indicate a specific driver, update the video card for the latest drivers.
  3. Disable or remove drivers or services that you recently added.
  4. Check the list of Microsoft hardware compatibility (HCL) to determine if the computer's PCI devices are compatible with Windows XP. For more information about the HCL, see the Microsoft Web site at the following address:
     http://www.Microsoft.com/whdc/hcl/default.mspx (http://www.microsoft.com/whdc/hcl/default.mspx)

  Method 4: Remove unsigned drivers if you have updated the video card drivers and the problem persists, or if you cannot start Windows in safe mode, the problem may be caused by a different driver, not signed. Remove all drivers that are not digitally signed by Microsoft. For more information on how to do this, click on the number below to view the article in the Microsoft Knowledge Base:

  316434 (http://support.microsoft.com/kb/316434/) how to perform advanced clean boot troubleshooting in Windows XP

  Method 5: Remove all third-party drivers, you may be unable to determine which third-party driver causes the error. If removing unsigned drivers does not resolve the problem, try to move all third-party driver to the %Windir%\System32\Drivers folder files to another location. Follow these steps to move the third-party driver files:

  1. Use the Recovery Console to start the computer, or start the computer from a different installation of Windows if you have performed a parallel Windows installation.
  2. Create a temporary folder for the driver files. For example, you can create a c:\DriverTemp .
  3. Move all files that do not have a creation date for Windows XP of the 13/08/2001 to the %Windir%\System32\Drivers folder to the temporary folder you created in step 2.

     Warning If the computer relies on pilots third-party IDE or SCSI controller for correct operation, you must identify those driver files and leave them in the %Windir%\System32\Drivers folder.

  4. Restart the computer.
  5. Continue Windows Setup. You can add the files of the driver to the computer, one at a time to identify the faulty driver.

  Method 6: Remove third-party remote control services if you still have the problem after you use the previous methods and the Stop error message contains the name of the file Win32k.sys instead of a file name of the driver, the problem may be caused by a control program to third distance. To remove the service, use the Recovery Console to start the computer, and then delete the file of control service third-party remote.

  -----------------------------------------------------------------
  You can also try running Windows XP disk you and try the repair utility. Please rate me upward if you find my post helpful. Thank you!