activation of mini 4 iPad does not accept the apple id password

The ideas people? ipad mini 4 has an activation screen, which, for some reason usually recognize the correct user name and password for the apple ID. We have tried a reboot and tried to change the password, but I can't get to the activation screen. I tried to connect it to itunes, but it is said that the ipad needs a newer version have an i - but I installed the version more up-to-date.

Last part of your problem first... you need a newer version of iTunes that you run on your computer. You have the latest versions for the operating system that you run on your computer, but you must use iTunes 12.3 now to synchronize, backup, restore an iOS9 running iOS device.

Why not activate the device and then resolve the problem Apple ID. I activated iOS devices at least a dozen times and every time I activated, there was the possibility to connect to ID once the unit has increased and running.bhave you tried to skip this step?

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