Activation problem of license after you have reinstalled Windows of Geek Squad

I had a massive virus and went to Geek Squad to the wipe/rebuild the computer.  The new Vista now asks me to activate windows, but I don't have the product keys.  Can you help me with either a general product key or let me know what I need to fix this problem.  Whenever the computer is on he asks me to activate windows.

Hi ChannelPro11,

You are asked to provide a product key? If the windows are simply say you must activate windows then just click the icon to activate, select this option to activate via the internet and the system must activate. If, on the other hand, a message comes up saying 'key product already in use', this means that you have already activated using this key and activate this time, you need to call the Windows activation line - see this link from my Web site:http://vistasupport.mvps.org/product_key_already_in_use.htm

If, however, you are prompted to enter a product key, then the key must be to the rear of the PC or the bottom if it's a laptop. If you still can not find, or the number based on the PC does not return to the Geek Squad and tell them to sort out the problem for you. They fixed it so it should be in full working condition when you get back. And I mean 'complete order' with a full copy enabled operating system. You took it to repair a copy fully activated in Windows, so you expect him back with a fully enabled (and of course functional) copy of the operating system.

This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

Tags: Windows

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