Problem product key after you have reinstalled Windows XP.

Original title: Re-install windows XP

My computer has a virus and so I had to format and reinstall windows XP.  I'm at the point where I have to enter the product key, but it won't accept it. I tried to change the B of 8 etc, but nothing helped. Can you help me?

Hello

1. are you using a CD provided by the manufacturer of the computer, or you use a retail XP CD?
2 is the key that you are using a sticker on the computer or the one included with a purchase XP?
3. What is the exact error you get when you enter the product key?

If you use the key of a sticker on the computer, you need to be sure to use an OEM provided the CD to reinstall.
The key to the sticker on a computer that says "OEM" will not be able to activate on a Setup from a retail CD.

Follow the steps in the article.

You receive an error message after you enter the product key when you try to install Windows XP http://support.Microsoft.com/kb/310637

For reference:
How and when to contact Microsoft and support Customer Service
http://support.Microsoft.com/kb/295539

Tags: Windows

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