Add-in Essbase GCSetlocale error for 11.1.2.2 during the previous uninstallation 7 ad - in version

Hello, on our customers machines, which are all running version 7 of the excel add-in, trying to remove the version 7 and re - install the 11.1.2.2 results of version in the following error 'impossible to GCSetlocale(). "Please contact your system administrator for more information." This does not happen with a new installation of the add-in, it occurs only when version 7 is being uninstalled and the new version is being installed. I already looked at countless places for solutions. During the uninstallation (following Doc 1265740.1) the previous version, we removed all the registry keys and the environment variables related to the older version. All the environment variables on the re - install the air well and

ESSLANG has the value English_UnitedStates.Latin1@Binary.

I don't know what other options I have and what else to do. Please spring, we worked on it for two days now and the whole upgrade itself did not long. Frustrating to install a client holds us upward.

Thanks in advance,

Thank you

Ted.

We were finally able to operate after spending two days on this subject, the solution was to clean up files written in the installation of the 7 version system32 folder. It was a real pain and there was not one particular thing, that we cleaned, we cleaned all the bits we could and that solved.

Thank you

Ted.

Tags: Business Intelligence

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