HP T610 more: HPDM deployment for t610 image more crashes during the installation of the new initial start of the image

We are working on the update of our thin clients HP T610 more.  Update us the thin clients in the last image of the OS WES7P and also update to IE11 and Citrix receiver 4.4.

We use HPDM 4.6.4

We have successfully several T610s and update the image of the OS and related software with no problems.  We are then able to use the 4.6.4 to successfully shoot HPDM and image of these thin clients updated in the master repository.

We then create a task to deploy the new image to several thin clients.  We configure the task to use the imagery being cached, and then run the task.  HPDM then successfully deploys the image for thin clients.

Customers accept the image cache and once the image is fully downloaded they restart to deploy the image.   After the restart, the image unfolds and decompresses correctly, then the thin client, start the original installation of Windows.

But for 90% or more of these newly imaged thin clients that they get hung up during the installation of Windows (usually during the message that windows is written to the Registry).  Once the thin clients get hung at this stage they are inaccessible and unrecoverable by HPDM and must be copied via USB.

We believe that the issue is somehow related monitors are connected to thin clients.  If isolate us completely thin clients monitors, then deploy an image the new image is OK.  HPDM reports that the image has been deployed successfully.  If we then go back to thin clients and reconnect the monitors of the thin client is updated and the screen seems to be in standard vga mode low resolution.  A restart of the thin client then recognizes and sets the appropriate screen resolution, and the thin client is good to go.

What is normal sound monitors must be separated to deploy a new image?

Thanks for any idea or thougts.

From the point of view HPDM, disconnect monitor is not required when you deploy the image. Personal thought is that there is a compatibility problem between the display driver, graphics card and the system. Installing Windows intend to write a default registry value based on connected monitor (maybe display settings), for some reason, he was stuck. I'm not the driver or the operating system that you are an expert, I would say that you submit a ticket to HP for additional troubleshooting.

Tags: HP Desktops

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