I have 2 problems downloading Acrobat XI pro as a user of creative cloud. I get an error below when downloading and I lost the previous version of Acrobat and my drive is no longer load.

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• Hello! I have already repeatedly sent an invitation to a new user of creative cloud. This invitation never reaches the level of the receiver. Or even anti-spam filter in the other mailboxes this mail to find. Is it because the word testuser occurs in the

  Hello! I have already repeatedly sent an invitation to a new user of creative cloud. This invitation never reaches the level of the receiver. Or even anti-spam filter in the other mailboxes this mail to find. Is it because the word testuser occurs in the mail?

  Hi Eric, if you have tried all the steps from the link mentioned in the previous post, please Contact Customer Care

  Atul_Saini

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  Most of the CS versions seem to be able to work on your system, based on what I see in the next page:

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  I disabled the security and firewalls, thinking it was. but it gives me the same error 205. Frequently asked questions is very vague as to what is the problem. I run windows8.1

  Of course

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  Possible solutions are listed below:

  (1) turn off the firewall.

  (2) disable 3' rd part security settings, if you had installed everything.

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  Click on the link below and open Photoshop Elements download link.

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  Click on the link below and download zip file of cloud creative direct Installer:

  http://trials2.Adobe.com/AdobeProducts/KCCC/1/Win32/ACCCx3_0_0_74.zip

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• Impossible to install Acrobat Reader or to uninstall the previous Version of the corrupt

  I have upgraded to Windows 10 but don't like him not and revenue to 8.1 Windows. However, Adobe Acrobat Reader seems to have corrupted the process, I can't associate opening PDF files with the version of the player that I had on my computer that was Adobe Reader XI (11.0.12). I tried to install Adobe Reader DC but during the installation process, I get a pop up window that says that he must find AcroRead.msi. I get the same error when I try to uninstall the previous version. I'd appreciate any help you can provide. Thank you.

  

  

  Hi mrmander,

  Please run this cleanup tool to remove the traces of the old version of Adobe Reader, restart your computer and install Adobe Acrobat Reader DC using this link Adobe - Adobe Acrobat Reader DC Distribution.

  Let me know if the problem persists.

  Kind regards

  Nicos

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• Ive bought and downloaded adode acrobat Pro DC and its now asking me for the previous issue. I don't have it. He told me to uninstall the previous version of adobe so I did I don't have the password for the trail version more. How can I fix? I cannot ope

  Ive bought and downloaded adode acrobat Pro DC and its now asking me for the previous issue. I don't have it. He told me to uninstall the previous version of adobe so I did I don't have the password for the trail version more. How can I fix? I can't open any pdf on my computer now.

  Hi brets49833316,

  If you have purchased Adobe Acrobat Pro DC as an upgrade, then a serial number of the previous version which you have like Acrobat X or XI. If in the case where you have not bought one of these in the past, then you must buy Acrobat Pro DC as full version (US $449.00).

  In this scenario, you can return the version upgrade and purchase the full version. To return the Contact Customer Service

  Thank you

  Abhishek

• I had a problem downloading and installation of Adobe Acrobat Pro XI

  It's cloud creative app Lightroom photoshop premiew etc. all works well

  the message is

  "installation failed."

  Errors encountered during installation. (7) »

  Here is the code in the section more information

  Exit code: 7

  Please see specific errors below for troubleshooting. For example, the ERROR:

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 3 (s)

  -Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240}.

  ERROR: Error 1935.An error occurred during the installation of Assembly component {76C3F0F6-9B9D-35DA-81C6-CA8A88CC93CA}. HRESULT: 0X800736FD.

  ERROR: Install payload MSI failed with the error: - 1603 Fatal error during installation.

  MSI error message: Error 1935.An error occurred during the installation of Assembly component {76C3F0F6-9B9D-35DA-81C6-CA8A88CC93CA}. HRESULT: 0X800736FD.

  ERROR: installer of third party AcroPro.msi payload failed with exit code: 1603

  -------------------------------------------------------------------------------------

  Hi DrSirRambo,

  Please visit the Doc KB: http://helpx.adobe.com/creative-suite/kb/error-1935-assembly-component-microsoft.html

  Kind regards

  Rave

• Do not have permission to download a file during the download of Adobe Acrobat 9 trial operation

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  I'm the administrator of this system of pc.

  It gives you the opportunity to select a desired directory? Have you tried clearing your temporary files directory? Click Start, type % temp % remove the contents of this directory and try to save again.

  In addition, you can try setting correct permissions on the default directory where files are saved. Right click on the downloads for example folder and click Properties > sharing > make sure that everyone is checked

  The following article refers to Adobe Creative Suite 4, but also applies to Adobe Acrobat:

  http://kb2.Adobe.com/CPS/527/cpsid_52724.html

  Andre Da Costa http://adacosta.spaces.live.com http://www.activewin.com

• I have a subscription of CC photo by using photoshop and lightroom.  I own Acrobat Pro XI.  My desktop creative cloud app keeps saying to update Acrobat DC?

  I have a subscription of CC photo by using photoshop and lightroom.  I own Acrobat Pro XI.  My desktop creative cloud app keeps saying to update Acrobat DC?  I am not a subscriber to the DC?

  Hi ChiefLar ,

  I would like to inform you that you're not subscribe to the Acrobat DC as is the latest version of the Acrobat program & as you XI Acrobat Pro & Cloud membership for photoshop & lightroom, you keep getting the message to upgrade to Acrobat Pro DC (latest version). If you have Acrobat Pro XI subscription, then you can also install the latest version that is Acrobat Pro DC.

  If you XI Acrobat pro as serialized product then you must buy Acrobat Pro DC as improved version.

  Kind regards

  Christian

• Since I load Acrobat Reader DC, when I try to save the document, word to PDF, the pdf file pages are cut on the width. I use Microsoft Office Word 2007 and I have no problem with the previous version of Adobe Reader. Should what settings I adjust?

  Since I load Acrobat Reader DC, when I try to save the document, word to PDF, the pdf file pages are cut on the width. I use Microsoft Office Word 2007 and I have no problem with the previous version of Adobe Reader. Should what settings I adjust?

  Hi judithl34724699,

  If you want to convert Word files to PDF with the Adobe Reader application then it is possible with the service Pack of PDF. Try to use the service on the web: https://cloud.acrobat.com/convertpdf

  Also try to use a different file type.

  Thank you

  Abhishek

• Hello, I have problems with Creative Cloud Packager. I bought this product yesterday and since then I can not download completely all components. 59% or 65% of the download I get the message: "connect to the internet and try again." I am connected to Inte

  Hello, I have problems with Creative Cloud Packager. I bought this product yesterday and since then I can not download completely all components. 59% or 65% of the download I get the message: "connect to the internet and try again." I am connected to the internet through Ethernet, I checked my connections through various steps recommended buy Adobe to see if my connection is correct and he is!, so why I can't complete the download process. I feel frustrated because I have clients awaiting results of my work that I can do right now. I have read all the information on the Adobe pages but nothing shows that can help solve my problem also the way things are described sometimes seem complicated and exotic as; not everything I understand particularly when it comes to some technical descriptions or abbreviations. I would be grateful someone help and advice on this topic. Thank you Nina

  Hi Nina,

  This link might help: cloud creative activation and troubleshooting of sign-in

  Kind regards

  Sheena