Address MAC WUMC710 problems when using MAC filtering

I recently bought the point WUMC710-HQ AC wireless to connect to my router EA6500.  Generally, the WUMC710 seems to work.  I was able to connect to the router wirelessly on the 5 GHz band and flow EA6500 a NetFlix video with no problems.

However, there is a major problem that comes makes no logical sense for me:

When I turn on the wireless MAC address filtering of the EA6500, the WUMC710 does not connect to the EA6500router.

Yet, I 8 eight other wireless devices on my network which connect very well to the EA6500 when the MAC address filtering is enabled.  Thus, the question seems to outright to WUMC710.

The address printed on the product shipment to the ends of the box with numbers XX:1 d.

This address matches the address printed at the bottom of the WUMC710 MAC. (normal)

My EA6500 router recognizes this MAC address as the correct MAC associated with the WUMC710 (when MAC filtering is enabled).  But as soon as the MAC filtering is turned on, the WUMC710 does not recover to the router. (I checked the MAC address, that I walked into the filter at least a dozen times, and she entered correct - but all my other wireless devices connect OK).

This is a point that seems strange on the MAC address associated to the WUMC710:

When I am able to connect to the WUMC710, State--> tab Device illustrated the right address MAC I use to filter.  But when I check the status--> network wireless tab, it displays the MAC address wireless like: XX:1E.

So, now, I try to get into this 'new' MAC address in the MAC of the router EA6500 filter just to see if it will work with this MAC address "without papers" of the wireless device.  At first, it seems to work.  The WUMC710 of blue light will come on indicating that a wireless connection has been established with the router.  BUT nowhere in the web interface of EA6500 says that the WUMC710 has a DHCP connection with the router.  And, if I connect my laptop directly to one of the WUMC710 Ethernet ports, there is no connection to the Internet via the router (as long as the MAC filtering is enabled).

I did Factory Reset a few times now and no difference.

Firmware is the factory default - it is there no update of the firmware available, yet.

I spent several hours trying to understand what is happening with this device and go round and round in circles in trying different things.  I can only conclude WUMC710-AC is defective, or requires a firmware fix - but none are available.

Am I missing something here?  Or Cisco does suggest a fix for the firmware for the WUMC710-AC?

(I don't really like to run my network wireless MAC address filtering active wireless.)

Kind regards

Jeff

Cisco-Linksys 2 support with me today confirmed what I thought it was a possible firmware bug, is actually undocumented features of the WUMC710, by design.  And they agreed that they will update the documentation for WUMC710 to take account of these features and system requirements.

Just like a reference to new users of the WUMC710 AC wireless bridge, I will summarize here the requirements for WUMC710 wireless bridge to work properly with the router, Cisco-Linksys AC6500 Wireless, when MAC filtering is enabled.  If all goes well, this information will save some other people the many hours I spent to dig through the documentation and the FAQ to try to understand what it takes to connect successfully devices behind the bridge of WUMC710 to the AC6500 router - when the MAC address filtering is enabled:

The following MAC address must be entered in the AC6500 router table filtering of MAC addresses to connect devices behind the bridge WUMC710 wireless to the Internet:

  1. The MAC address of the bridge wireless WUMC710 wireless.
  2. The address MAC LAN of the WUMC710 bridge.
  3. Addresses MAC LAN of each LAN device connected to the LAN Ports of the WUMC710 bridge.

That in a few words.

With this information, devices behind the WUMC710 of Internet connection (with the active MAC filtering) is a breeze.

Tags: Linksys Routers

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