Administrator account is disabled - system 5 error when trying to access

So I created a user account with administrator rights because I had problems with other accounts of user download of malware and viruses on my computer.  Unfortunately, I've changed the password one night when I was very tired and now draws a complete blank on what it might be.  Time has passed and I have tried everything I can think enough to know that I'm up a Creek trying to remember this password.  After that some searching around, I learned to start safe mode to access the hidden administrator account, which does NOT produce the hidden administrator account.  Then I read about access to the cmd as administrator, but that doesn't work either because he asks me the password I don't remember.  If I try to run cmd with "net users administrator / Active: Yes", receives a message indicating "system error 5 has occurred, access denied.  Same thing if I try to enter "net user *", and then click the password twice to clear it.  I know that I have set up with administrator access the user account is different than construction administrator b/c if I go 'lusrmgr.msc' in the search/run box on the start menu, then clicking on 'users' I can see that they are two separate accounts.  When I click with the right button on the built in Admin and select Properties, it shows a check in the box "account is disabled".  If I uncheck this box, I gives me the error message "access denied."  If I try to go the other route and check the "account is disabled" on the user account that I set up with administrator access, I gives me the same error.  If I try to delete the setting of administrator group of the user account that I set up with administrator access I'm access denied once again.  All this is considered... other ideas or tips? I read somewhere that apparently since I created a user to have admin access, hidden admin is disabled by windows automatically for safety.  I really hope this isn't the case!  I'm very hesitant to use a tool to reset password to a third party if I have to, but I'm running out of options and it's been months.  I appreciate any help, tips, reviews, etc.  Thank you!

You cannot administer a computer unless you are an administrator.

The built-in account is disabled if there is another admin account.

There is no way around it, or it would not be safe.

Don't forget the computers are not safe during execution.

MS sites will not discuss hacking password.

Tags: Windows

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    HrOnline: n/a
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    FACP DELL WN09
    HPET DELL WN09
    MCFG DELL WN09
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