Adobe Acrobat 9 Pro Installation problem

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• ADOBE ACROBAT 9 PRO INSTALLS BUT DOES NOT COMPLETE

  Hello:

  I am a new user of Adobe Acrobat 9 pro. I had a trial version but uninstalled thanks to the superb Michael Kazlow and purchased a full version.

  It installed OK (after asking my serial number) but when I started using it, asked me for my serial number again at the back of the DVD box that I inserted before installation began.

  Problem: When I hit my correct serial number and click Next, the display shows a serial number DIFFERENT since he says is not valid and will not let me complete the installation.  The error msg is "serial number invalid-go back and enter the correct number. I returned 5 times and entered the correct number and click Next and a different serial number than I typed appears on the screen and the same serial number incorrect msg is repeated.

  I'm stuck. Help, please.

  ED3618

  You have the CS Suite? If so what version? What is a unique retail version of Acrobat 9? If you had a test of the CS Suite he can cause problems. You can try running the CS3 or CS4 Cleanscript. Run the Microsoft Installer Cleanup tool then try reinstalling.

• InDesign CS4 and Adobe Acrobat 9 Pro installation

  We bought Adobe Indesign CS4 in 2010 and have used without a problem. But we now need download Acrobat 9 Pro. I can't locate where this file is located on the CD. There is a second DVD, but it is titled Learning Adobe Creative Suite 4. How can I download Acrobat Pro. We wouldn't use it much and cannot justify obtaining the latest version to $16 per month.

  Thank you

  Download Download Acrobat 8 and Acrobat 9

  Install and enter your serial number for Acrobat 9. It is usually a different number for the serial number now.

• Acrobat 9 Pro installation problems

  I tried to install Acrobat 9 Pro from disc, but it keeps failing as my laptop (Dell Studio 17) does not appear to be an application from that will recognize the disk data1.cab.  He is down on a dozen attempts over 3 days!  Have also tried to copy the contents of the disc to my hard drive and install from there (and administrator), but same problem. There is an exclusive excerpt of program I need?

  BTW, I get the error message as follows: "error 1305. Error reading from file D:\AdobeAcrobat9Pro\Data1.cab.  Check that the file exists and that you can access.

  Martin

  Thanks for the reply.  In the end, after several attempts (failed), I took the disc and my laptop to my local computer store friendly and he tried to install the software from the disc on many of its computers - also without success.  We arrived at the conclusion that the disc has been damaged (he had arrived with several small scratches) and I asked the seller a refund, which he gave me.  I have since bought the software from another source and installed without difficulty.

• I can't install my Adobe Acrobat 9 Pro in my new HP Pavilion all-in-one computer desktop drive, because my new HP does not insert the disc in a disc drive.  What can I do to fix this problem?

  I can't install my Adobe Acrobat 9 Pro in my new HP Pavilion all-in-one computer desktop drive, because my new HP does not insert the disc in a disc drive.  What can I do to fix this problem?

  Hi edwards39572619 ,

  Please visit this link to download Acrobat 9 Pro:-download Acrobat 8 and Acrobat 9

  Let me know how it goes.

  Kind regards

  Christian

• Where can I find the download for adobe acrobat 9 pro extended, because I have lost my installation cd

  Where can I find the download for adobe acrobat 9 pro extended, because I have lost my installation cd

  This is the only official downloads, AFAIK.

• I uninstalled my previous trial version of Adobe Acrobat DC Pro and now the installation of my purchased Adobe Acrobat Standard asked previous S/n

  I uninstalled my previous trial version of Adobe Acrobat DC Pro and now he asked previous S/N during the installation of my purchased Adobe Acrobat Standard and will not let me complete the installation.  I bought this software $150.00 because I have work to do today, now, I have a $150.00 download that not even open a .pdf file.

  you purchased an upgrade from a previous version.  When prompted Select this release candidate and enter its serial number (those eligible version).

  If you do not have a qualifying version, you bought the right product, http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

• Is - it possible to get an adobe Acrobat 6.0 installation pro file if you have misplaced the installation disc?

  Is - it possible to get an adobe Acrobat 6.0 installation pro file if you have misplaced the installation disc?  I need to fix the software on my computer.

  Hi Levi,

  I'm sorry to inform you that Adobe Acrobat 6.0 Pro is an outdated version, it does not support Adobe & the download link no longer exists.

  Kind regards

  Nicos

• ADOBE ACROBAT 8 Pro Upgrdade / WIN 7 Pro INSTALLATION

  I replace my computer from Windows XP pro to Windows 7 pro. To install Acrobat 8 Pro (that thing a license upgrade) I should install step by step the following software: Adobe Acrobat 6 Std > Adobe 7 Pro > Adobe Pro 8. This does not work with Win 7 Pro?

  Concerning

  Hi B M I,

  Adobe Acrobat 8 Pro is not compatible with Windows 7. I've seen cases where the installation goes very well. And with workaround solutions, you can get Adobe installed PDF printer as well. But Adobe always discouraged to use Acrobat 8 on Windows 7. Why Acrobat 8 is not compatible because the code of Acrobat 8 has not been tested on Windows 7 and it is not fully optimized for Windows 7.

• Installation of Adobe Acrobat 9 Pro existing on new computer - the 'check upgrades'

  I recently bought a new computer (Windows 8) as a replacement for my old computer (Windows XP).  I had bought and installed Adobe Acrobat 9 Pro on the old computer in September 2009.  At that time, I had the serial number of the previous edition of Adobe Acrobat to load into the screen upgrade check during the installation of Acrobat 9.  I've just disabled the Adobe Acrobat 9 Pro for Windows XP machine and downloaded the machine to Windows 8 and the installation went well (always had the serial numbers for the Acrobat 9), until after the restart when screen 'upgrade Check"popped up.  I don't have any idea what was the serial number for the earlier version of Acrobat, I don't even remember what version of Acrobat, I had.  How can I continue to install my Acrobat 9 Pro?  I have used successfully for three years and more!

  Thank you.

  If you have more information AA7, you will need to contact Adobe to determine the key of the software that you had before you allow installation. I hope that you had saved your previous product or at least the installation.

• Incorrect serial number: Adobe Acrobat 9 Pro

  I've recently updated my computer and am trying to re - install Adobe Acrobat 9 Pro. I have the serial number, but not disc as it was lost. I found a download online (not Adobe). When I enter the serial number that I recorded with Adobe, he said that it is not valid. Is there anyway to get the previous version of Acrobat directly from Adobe? Any thoughts on my problem? I tried to reinstall and do the trial version, that works, but only lasts a few days and it would permanently.

  The installer is available here: download Acrobat 8 and Acrobat 9

  However, your version is very old and is not compatible with the current operating systems, as well as problems are to be expected.

• Adobe Acrobat 9 Pro that came with my Adobe Design Premium CS5 package is no more launches.  I did not any changes to my computer and I use Windows 7 Professional.  I tried to fix from my computer configuration panel.  I had a choice of modi

  Adobe Acrobat 9 Pro that came with my Adobe Design Premium CS5 package is no more launches.  I did not any changes to my computer and I use Windows 7 Professional.  I tried to fix and change of control panel of my computer and nothing was working.  Also, I tried to download the updates from Adobe by clicking on the update for Adobe Acrobat 9.5.5. The update seems to installs correctly, but the Adobe Acrobat 9 Pro cannot start.  I would like to know how to solve this problem.

  [Moved from the endorsement, general, all Adobe forums Lounge for a specific support by product - moderator forum]

  reset your preferences - https://forums.adobe.com/thread/1595848?start=0&tstart=0

• Downgraded to Adobe Acrobat 9 Pro

  Good afternoon

  Rupesh lead us from Adobe Customer Serivce, according to case number: 0187709220

  We have uninstalled Adobe Acrobat DC and have installed Adobe Acrobat 9 Pro, but have problems with the activation of the available license we have < removed serial number > as said this is a upgrade license.

  You would please if we can use this license as it's currently free, and we've actually downgraded not upgraded in this particular case.

  The error message "you have entered the serial number indicates that your installation is an upgrade from Adobe Acrobat Pro version.» To be eligible for this upgrade, you must already have no product qualifying. We have looked into the default locations where products qualifying installed on this computer, but none have been found. You can check the upgrade of eligibility without having to install your previous software by filling in the fields below'

  and then he asks for us to choose in a drop of old versions of Adobe Acrobat and their serial numbers

  We had tried to enter the serial numbers of the older Adobe Acrobat products that we have here, but it would not accept.

  probably because the previously installed version was actually an upgrade to this version (IE. DC in 9 Pro)

  No acrobat license is free.

  If your acrobat 9 pro installer is to ask for a release candidate, it's because your license of acrobat 9 is an upgrade from a previous version.

• Adobe Acrobat 9 Pro reinstall

  I just bought a new computer because my old computer with system problems. Therefore, I need to install my Adobe Acrobat 9 Pro on my new computer. I'm operating Mac OS X Yosemite. I insert the disk and drag items to the Applications folder, as software on Mac installations. I then double click on the Adobe Acrobat icon to install, he invites me to install the 2 options, I check both and click to install. I get my password Apple ID to make changes to my hard drive (for example, to install Adobe Acrobat) but then nothing happens.

  I contact the customer support chat, they were of no help.

  I've found a workaround. Happened to me 6 times until I got it... Try to reinstall, but this time "Uncheck" the two options, it gives you and click on continue. He finished the installation and works very well. I have not travelled in to try to turn the 2 options I deselected again. I think that the reason it has worked before with Yosemite is because I had updated the v9 whenever you are prompted to do so by adobe over the years. So when I deleted the program, native installation v9 of the disc had the advantage of updates and freezes. Hope this works for you.

• CS 4 with adobe acrobat 9 pro.

  I rebooted cs 4 with adobe acrobat 9 pro. But I am getting an installation repair and if I check boxes or not, nothing happens, and the program does not load.

  Hi Roger,

  I'm sorry for the inconvenience caused, try to solve the problem.

  I will recommend you to completely uninstall CS4 following the steps in this KB document Adobe - Adobe CS4 Clean Script

  (2) restart your system

  (3) now re-install CS4.

  Let me know if you are still having a problem.

  Kind regards

  Nicos