Installation of Adobe Acrobat 9 Pro existing on new computer - the 'check upgrades'

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  Download from Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  Install and enter your serial number.

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  Hi jjj119,

  1328

  Error in the application of the fix to the [filename]. It is likely that something another update the file, and the patch cannot not be changed. For more information, contact your patch vendor.

  A file has changed or is missing. Uninstall and reinstall the program.

  Uninstall it using this cleanup tool Download Adobe Reader and Acrobat cleaning - Adobe Labs tool, restart your system & reinstall Acrobat XI https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html.

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  Please visit this link to download Acrobat 9 Pro:-download Acrobat 8 and Acrobat 9

  Let me know how it goes.

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  Hi debc6197,

  Download Acrobat Standard DC following the steps in this document KB, download and install Adobe Acrobat DC if it is a subscription (make sure that you are connected using the Adobe ID, in which you have a subscription for Acrobat Standard DC.) or if it is a perpetual license download using this link Download Adobe Acrobat products. Standard, Pro | DC, XI, X

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• Transfer Adobe Acrobat 9 Pro for a new hard drive

  I had to change hard drives and now need to reinstall all my programs application.  I was able to download Acrobat 9 Pro, but my licensed copy has now made within 30 days of the trial, and I don't know how to get a permanent license version.  When I call the software, I get a screen of the software configuration that gives me two options.  The first option, which is checked by default, is: "I have a serial number for this product." and a serial number is shown below.  It is the same serial number, I was issued when I bought Acrobat 9 Pro.

  So far so good.  Then I click Next, and here is where the trouble begins.  I get a window check the upgrade by the following text:

  You have entered the serial number indicates that your installation is an upgrade from Adobe Acrobat Pro version

  To be eligible for this upgrade, you must already have no product qualifying.

  We have looked into the locations by default of qualification of the products installed on this computer, but none have been found.

  You can check the upgrade eligibility without having to install your previous software by filling in the fields below.

  Select a product you already own

  Enter the serial number for this product

  
  

  Acrobat 9 Pro is not listed in the drop-down list of product selection, so I'm not able to get rid of my status of the trial.

  
  

  Please help me.  I'm not trying to upgrade.  I'm just trying to download a copy of Acrobat 9 Pro replacement, that I already have a license for, on my new hard drive.
  

  Thank you.

  The message you are trying to install a version upgrade of the software, which means when you bought it, you purcjhased as an upgrade to an earlier version.  You will need to provide evidence that you meet the eligibility criteria by specifying the earlier version and by submitting its serial number.  If you believe that you purchased the software in full version and not an upgrade, then you should contact Support Adobe directly by chat or phone to arrange things.

  Here is a link to a page with options to help make contact:

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• Adobe Acrobat 9 Pro - work is not on the platform of El Capitan OSX...

  Hello

  I just bought a new mac running on OS X El Capitan and noticed that some of my Adobe products have problems or do not properly transfer to this operating system platform. I use "Adobe CS5 Premium" and "Adobe Acrobat 9 Pro" and met the next 2 questions so far:

  1 adobe Illustrator CS5 crashes whenever I use the eyedropper tool. Any suggestions on how to fix this? You do not yet know what other questions, I will meet you as I still test all the software included in the CS5 Premium package.

  2. in addition, when I bought the ' Adobe CS5 Premium ' package for use with Web/Design, it included "Adobe Acrobat 9 Pro", for which I also have the serial number of the product (shown as recorded in my account Adobe). I downloaded from the Adobe downloads at the following site: https://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html and it won't open at all (I realize this is an older version). Any suggestions on fixing this or provide me a link to a level which would work in tandem with the CS5 on El Capitan OS X platform?

  Thanks in advance to anyone who cares enough to provide useful solutions to the above.

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  Hi e999999999,

  Acrobat 9 is not compatible with Mac OS El Capitan Adobe Acrobat required configuration.

  Make sure that you use Acrobat in a compatible environment to make it functional.

  Kind regards
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