Adobe Acrobat Pro 9,55 keeps crashing on the Mavericks
Hello.
Please can you help me with this one. I spent days on end, trying to solve.
We have here a user who can open Adobe Acrobat Pro 9.55 seconds on his mac to Mavericks, then it just bombards. You can even bring up the menus file temporarily.
This is not the case for another user.
I tried to log on to another mac that she and the same problem occurs.
I tried to clean up its preferences of Adobe Library /Preferences and I cleaned the Application Support folder with some Adobe stuff and it still happens.
There has got to be something in their profile.
I tried to watch Console but I can't make head nor tail of it against accidents.
I tried tracking down the cleaning tool, but could not find it for 9,55...
If the cleaning tool does not work then what else can I try? I tried to update the software and it goes up to 9.55
He worked on the mac is not a compatibility problem.
I am under pressure to solve this problem quickly I can't wipe this mac because there other things about it and I have a feeling if I do that it won't yet make a difference.
I'm in hell IT with this one!
Thanks for your time
Hi Techiee ,
Would like to inform you that Acrobat 9 Pro is not compatible with this version of MAC OS X, please refer to this article:- Adobe Acrobat required configuration
However, you can follow this thread to reset the Acrobat preferences:- How to reset preference settings in format Acrobat.
Kind regards
Christian
Tags: Acrobat
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