Adobe Acrobat Pro XI - series number rejected as invalid
I bought Adobe Acrobat Pro XI on Amazon.
While running a trial version, I installed the product from the CD. It installs the newly purchased product at the same time. While trying to register, Adobe detects installation Pro XI, but he comes back with a message that the serial number is not valid. I checked the number, and that is exactly what is printed in the CD sleve. I tried to chat with an agent, but it's impossible. No matter how many hours I have expected, nobody takes my request.
http://helpx.Adobe.com/x-productkb/global/my-serial-number-doesn ' t - work.html
Tags: Adobe
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I would like to inform you that this Pro XI Acrobat you have is a product serialized from a dealer.
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You can also view product describing was not found on this computer?
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After I installed Adobe Acrobat Standard XI, a windws appears and let me enter the serial number, but I can't find the right version for me. Only a few old version can be fond. So I can't use it. Help, please!
You must contact Adobe Support by chat or phone when you have the serial number and activation problems.
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I recently bought Adobe Acrobat Pro DC ( order number: 12152877759) for Mac. I followed the steps to download the program. When I got to the page of the serial number in the installation steps, a yellow massage appears at the top of the page with: «we are unable to validate the serial number of Adobe Acrobat.» PLS, contact Customer Service"before I get the serial number. When I entered the number sent by e-mail at the front desk, the same threshold of top massage of the page without any progress.
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I paid US $ 450 to buy this product and can not use it to unknown and no problem supported with it!
I need to get an answer, how to solve the problem and that the program works. or els I have to repay my payment. Fast action is much appreciated.
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Hi Rajshreeb,
They have already called & solved the problem online. It was really very useful.
Thank you very much for your positive support, I really appreciate it.
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Hi John,.
It is not possible to disable the license from one computer crashed or possible to check which serial number has been used on computer because they are encrypted.
A retail license is good to be installed on 2 machines. I checked your account and found 4 different serial numbers of Acrobat registered for your account.
It is always suggested to buy a volume license, if you have more than 2 machines instead of buy 4 different serial numbers.
I checked all the serial numbers entered and you have sufficient activation count remaining to cover all your machines.
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I also bought Adobe Acrobat Pro
What version?
You can simply download the Adobe installer, install, then enter your serial number when prompted.
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Error serial number you provided is valid when installing Adobe Acrobat Pro XI
Adobe Acrobat Pro XI problem installing - using the serial number valid the old device
I tried several times to use a valid serial number to install Acrobat Pro XI on my new computer laptop.
However, whenever I get a message error that serial number is valid, but NOT for a product calling
on my PC. So when I try to select Acrobat Pro XI in the dropdown of options, it is not available as an option
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Please help and thank you!
Hi alexh74137679 ,
We are sorry for the inconvenience caused.
Please visit the Support here: click on Contact Customer Care , still need help? Contact us.
Thank you
Shivam
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I'm filling out a form to transfer license for Adobe Acrobat Pro XI who is transferred to another employee in our company for me. The instructions are the form indicate to attach to a file number. How can I get a case number?
Use a browser that allows cookies and pop-up windows, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," https://helpx.adobe.com/contact.html
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Hi dobbynation,
Please see this KB doc for help: redemption code help
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Downloaded Adobe Acrobat Cleaner of suggestion earlier and who ran it, restarted and still - error message received on the wrong serial number.
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Error: "serial number is not valid for this product". Adobe Creative Suite
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Try installing Adobe Acrobat Pro DC and it will not accept the serial number. Receive the message invalid serial number.
How can I get the correct number to enter?
Hi chrise68847178,
You can check your serial number of this link:find the serial number of your product Adobe quickly
Also, you can check this link:error of incorrect serial number
Let us know if that helps.
Concerning
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within 1 business day pst.
You can view your account, too: Adobe ID
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Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
-http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
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