Adobe Acrobat seems to be frozen

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• I bought Adobe Acrobat 4.0 and aired on a Windows XP laptop. I bought another laptop running Windows 7, but it seems that my version of Adobe Acrobat 4.0 is not compatible with Windows 7. What should I do?  Do I purc

  Some time ago I bought Adobe Acrobat 4.0 and aired on a Windows XP laptop. I recently bought another laptop running Windows 7 Professional, but it seems that my version of Adobe Acrobat 4.0 is not compatible with Windows 7. What should I do?  Should I purchase an upgrade?

  Hi johnindallas,

  Yes, you reason as acrobat 4 is not compatible with Windows 7.

  Acrobat 4 is a very old version and Adobe no longer provide support for this version.

  I suggest you buy the Acrobat DC subscription or license.

  For more details on the plans & pricing, please see:

  Plans and prices. Adobe Acrobat DC

  Concerning

  Meenakshi Negi

• I bought Adobe Acrobat Pro for MAC (version 9) earlier and since then got a new computer. Version 9 no longer works with my operating system. Is there a work around to having to buy a full version of this product once again? Doesn't seem right, if it's th

  My analysis is contained in my question.

  Basically, I bought Adobe Acrobat 9 and now am unable to operate on my new computer.

  Do I have to buy a new version of Adobe Acrobat Pro? It seems that there should be an upgrade, rather than having to buy the product again?

  Thank you

  ~ j

  Hi jklebenov,

  As I mentioned before that Acrobat 9 is not compatible with your operating system Adobe Acrobat required configuration.

  Please use the application in a consistent environment to make it work.

  Kind regards
  Nicos

• I seem to have lost my Adobe Acrobat Reader software.

  Hi, I have 10 Windows installed and seems to have lost my Adobe Acrobat Reader software. When I try to download a copy, it fails and tells me that I already have a newer version installed but there is no sign of it in the control panel of the programs list. Any ideas?

  Hi peterg54529365,

  Run the cleanup tool "Download Adobe Reader and Acrobat tool - Adobe Labs' first to remove all traces of Reader installed on your machine.

  Then, restart your computer and install the software from the below link:

  Adobe Acrobat Reader DC install for all versions

  Let me know how it goes.

  Kind regards

  Ana Maria

• I'm on Windows 10. A works fine until the update. How can I make Adobe Acrobat Reader (free verision) my default DC? Seems that the default value is E pdf and when I change the default in the flashes of screen reader and forms are in the same format. I ha

  I'm on Windows 10. A works fine until the update. How can I make Adobe Acrobat Reader (free verision) my default DC? Seems that the default value is E pdf and when I change the default in the flashes of screen reader and forms are in the same format. I rather Acrobat format if possible. Thank you

  Hello

  Could a right click on the PDF file > open with > choose program by default and select CD player as default PDF Viewer.

  You can do it from the control panel as well.

  This would make CD player as default PDF Viewer.

  Concerning

  Sukrit diallo

• I currently have Adobe Acrobat Pro XI free trial. I am told that I can buy Adobe pro to version 11.0 (XI) British Colombia, our database software is not compatible with the version 15.0 (DC). All projects/products seem to say DC Adobe. Where can I find th

  I currently have Adobe Acrobat Pro XI free trial. He tells me that we can buy Adobe pro to version 11.0 (XI) British Colombia, our database software is not compatible with the version 15.0 (DC). All projects/products seem to say DC Adobe. Where can I find or how to buy just the Pro?

  Hi lplaw1234,

  Acrobat XI can only be used as a trial for a month.

  Adobe now offers only Acrobat DC Plans and price | Adobe Acrobat DC.

  Kind regards

  Nicos

• How to upgrade my Adobe Acrobat 9 Pro? Got this message on an adobe document: this file seems to use a new format that this version of Acrobat is not supported. It can not open or display correctly. Adobe recommends that you upgrade to the last verse

  How to upgrade my Adobe Acrobat 9 Pro? Got this message on an adobe document: this file seems to use a new format that this version of Acrobat is not supported. It can not open or display correctly. Adobe recommends that you upgrade to the latest version of our Acrobat products.

  Basically, you spend money and buy the last version, which I think is a product of cloud...  Acrobat cc - Plans and prices | Adobe Acrobat DC

• I can't seem to edit PDF files in Adobe Acrobat, as it says the files are protected and I need to enter a password of Permissions?

  I can't seem to edit PDF files in Adobe Acrobat, as it says the files are protected and I need to enter a password of Permissions?

  If the files have a permissions password, you must know it and delete security, before you can edit the files. That is right.

• I have the cd adobe Acrobat 6.0 and series number and need to upgrade to 6.0.1, but seem not to be able to find it anywhere

  I have the cd adobe Acrobat 6.0 and series number and need to upgrade to 6.0.1, but seem not to be able to find it anywhere

  You request an update, not an upgrade. Update change the main number. The link for updates is the ftp://ftp.adobe.com/pub/adobe/acrobat/win/ ftp site. Install the updates in the order.

• I just bought the scansnap ix500 that comes with Adobe Acrobat DC.  I'm short on a Mac.  I wanted to download the Acrobat software and then switch to Pro.  But I can't seem to download Acrboat on my Mac.  Ideas?   I would like to just pay for upgrade, r

  How can I go about downloading the Acrobat to Adobe DC on my Mac.  I have a redemption through my Fujitsu ScanSnap ix500 code buy.  Then, I want to upgrade to Adobe Pro.

  Hi Dana,

  For a Mac computer, you can get the software Acrobat Pro DC only, the standard version is only for Windows, you can check the difference between the two here: Plans and prices: compare the versions. Adobe Acrobat DC

  You can only buy Office DC Acrobat (perpetual / standalone license) here: Plans and prices | Adobe Acrobat DC

  Click on the drop down under desk DC Acrobat only, then select the MAC version.

  

  Kind regards

  Sandrine Bani

• I am trying to load Adobe Acrobat XI.  He said that it is the extraction of the files, but nothing seems to happen in the gray bar to "prepare the files.

  Help?

  Hi Douglas,.

  Please try this link to download Adobe Acrobat XI download Acrobat products | Standard, Pro | DC, XI, X & serialize using your Adobe ID

  Make sure you check the system requirements before you install it.

  Let me know if you are still having a problem.

  Kind regards

  Nicos

• I use Yosemite 10.10.2 and have problems with Adobe Acrobat Pro XI, it keeps saying it seems to be corrupted and I need to reinstall. How can I fix it permanently?

  Note, I've seen this problem since 10.10.0 and tried to follow the permissions situation where he'd just leave. I have reinstalled twice. There are no permanent solution?

  Hi Robert,.

  The Acrobat installer is built on a different technology than the rest of the apps and so the difference of update.

  Now that Acrobat is updated to v 11.0.07 you still get the original error "installation corrupted... reinstall?

  Regarding the update error, try to download the update manually from: Adobe - Acrobat: for Macintosh

  and install and check.

  Kind regards

  Rave

• Adobe Acrobat plug of keeps showing that is out of date, even after the update or reinstall.

  Other users have reported similar problems. My particular case: Running Firefox - date (42.0) - Windows 7 (as so far). Firefox has constantly watch the Adobe Acrobat Reader plug-in is not up-to-date. I tried to update and reinstalled Acrobat. I just had request Acrobat update which has been a success and also updated to Firefox. Firefox still has reports that Acrobat is obsolete. Firefox reports that the current add-on is 15.9.20069.28170, but clicking on update now button on the Add you check page contains links to a page of Adobe update with the version number 2015.009.20069. When I search (Google) for the latest version, I've reached a page that lists all versions, updates, etc.. The latest version is 2015.009.20069. According to the Panel, the version of Adobe Acrobat Reader is installed on the computer is 15.009.20077!

  As far as I can tell it's working properly, updated regularly. I don't know where the 28170 number comes from or why page Add on reports that Acrobat is out of date, unless the version update of the Acrobat Reader software is not actually update the Add On from Firefox portion.

  Any suggestion or comment?

  My suggestion is to ignore the information from the website of checker plugin and use the built-in functionality of Adobe to check updates. In your DC of Adobe Reader or Adobe Acrobat DC:

  Help menu > check for updates

  While the site checker plugin uses data provided by Adobe, there seems to be some discrepancies between the program and the version number of plugin that have not yet been resolved.

• Compatibility of Adobe Acrobat and Reader DC

  Problems with Adobe Acrobat DC gel/accident. On more than one computer, not one with 10.11.4. In addition, Adobe and MS Office do not seem to play. All Office products, freezing too. Having to manually restart computer.

  Is there something else installed on those computers that could cause a problem?

  Any anti-virus Mac or the 3rd party utility to 'clean up', 'maintain' or 'pipe' otherwise your system

  If so, remove them

  fact this behavior happens with all the PDF files or a group or a. If select group (or one) follow the original source of the files and see if the generation of PDF of this system continues to cause problems. If a single file only checks to see if something in this file is damaged at the time the PDF is created.

  If all files PDF is causing a problem

  Is your DC up to date?

  https://helpx.Adobe.com/Acrobat/KB/Acrobat-downloads.html

  the PDF works in preview?

• Portege R600-11b - cannot install Adobe Acrobat 9 - ActiveX problem

  I recently bought a Portege R600-11b and have tried to install Adobe Acrobat 9 on it by downloading it from the Adobe site.
  I spent many fruitless hours talk to Adobe to try to solve this problem.

  They concluded that my laptop is not compatible with the software.
  This isn't the case, that this laptop exceeds the specification of systems required in all aspects.

  The problem seems to be that it won't work ActiveX even after all the firewalls and anti-virus in disabled - I don't know hardly what to do - anyone has any suggestions please?

  > They concluded that my laptop is not compatible with the software.
  That s just absurd

  The Adobe Acrobat Reader software is a small application and can be installed on almost all computers and systems so that s certainly not a reason why you are not able to install this software.

  If this problem is related to the ActiveX, then you can change this in the settings of your internet browser.
  For example, using the IE7 you could modify this here:
  Tools-> Internet Options-> areas-> {}-> ActiveX controls and plug - ins area-> allow unused ActiveX controls to run without prompt

  You can also try to clean the operating system and the registry because the problem might be related to faulty registry entries.
  To do this, I would recommend using the free CCleaner tool.

  Finally and above all it s always advisable to consult the homepage of support from software manufacturers. Here you will find some documents on installation with the Adobe Acrobat Reader software problems.
  http://www.Adobe.com/support/reader/

  Check it out!