Adobe AE CS4 Help Menu does not work

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  1. what happens when you try to add a new source to the app?

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  Try Firefox Safe mode to see if the problem goes away. Firefox Safe mode is a troubleshooting mode that temporarily disables hardware acceleration, restores some settings and disables add-ons (extensions and themes).

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  If the problem is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme or hardware acceleration. Please follow the steps described in the section Troubleshooting extensions, themes and problems of hardware acceleration to resolve common Firefox problems to find the cause.

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  Please visit https://helpx.adobe.com/x-productkb/global/phone-support-orders.html