Adobe Application Manager sees not what is installed.

Manager application Adobe does not see what is installed on my computer.  It is said that acrobat XI is "up to date" when in fact it is not yet installed on my computer.  I had to uninstall X when it kept crashing and use IX since last year.  I would like to install XI since I am paying for it, but can't see how to reinstall it from the process manager, y at - it a trick?

Hi Steven,

Run the cleanup tool to remove all remnants of previous installations and re - install Adobe Application Manager. You can download the tool for cleaning of Acrobat from the link below:

http://labs.Adobe.com/downloads/acrobatcleaner.html

Make sure you select the right options while using the cleaning tool to uninstall Acrobat 11 only and not previous versions.

Kind regards

Fatiha

Tags: Adobe

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