Adobe Application Manager sees not what is installed.
Manager application Adobe does not see what is installed on my computer. It is said that acrobat XI is "up to date" when in fact it is not yet installed on my computer. I had to uninstall X when it kept crashing and use IX since last year. I would like to install XI since I am paying for it, but can't see how to reinstall it from the process manager, y at - it a trick?
Hi Steven,
Run the cleanup tool to remove all remnants of previous installations and re - install Adobe Application Manager. You can download the tool for cleaning of Acrobat from the link below:
http://labs.Adobe.com/downloads/acrobatcleaner.html
Make sure you select the right options while using the cleaning tool to uninstall Acrobat 11 only and not previous versions.
Kind regards
Fatiha
Tags: Adobe
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06/04/16 16:23:29:507. [INFO] | | USS | PIM | PIM | | | 6256 | Build Version - 9.0.0.244
06/04/16 16:23:29:507. [INFO] | | USS | PIM | PIM | | | 6256 | Exploitation forest verbosity level set to 4
06/04/16 16:23:29:507. [INFO] | | USS | PIM | PIM | | | 6256 | CREATING Instance PIM...
06/04/16 16:23:29:507. [FATAL] | | USS | PIM | PIM | | | 6256 | Detected db journal file, Adobe Application Manager is in a State damaged to C:\Program Files (x 86) \Common Files\Adobe\OOBE\PDApp
06/04/16 16:23:29:507. [FATAL] | | USS | PIM | PIM | | | 6256 | Adobe Application Manager is needed to solve this problem. However, it is missing or damaged.
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06/04/16 16:23:29:507. [FATAL] | | USS | The installation program. The installation program. | | 6256 | Cannot create the PIM item
06/04/16 16:23:29:507. [INFO] | | USS | The installation program. | | | 6256 | Event generated Guid is: "986b04a2-3099-49fd-9067-df69c36ff2b2."
06/04/16 16:23:29:507. [INFO] | | USS | The installation program. | | | 6256 | Event generated Guid is: "e5f02581-649c-49ec-a265-800eeb5ad426."
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Hi Ruedigerd91465945,
Well try download and install Adobe Application manager from here: Adobe - Adobe Application Manager: For Windows: Adobe Application Manager: thank you
Before installing kindly, restart the machine and then rename the folder in C:\Program Files (x 86) OOBE \Common Files\Adobe\OOBE\PDApp as OOBE_OLD
Let us know if that helps.
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You can try to connect as root? Activation and use of the user 'root' in Mac OS X - http://support.apple.com/kb/HT1528
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1. go to the Files(X86) C/Program Files/Adobe/OOBE /Common and rename to OOBE.old
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If still the same error then please activate hidden admin: http://www.eightforums.com/tutorials/9650-built-administrator-account-enable-disable-windo ws-8 - a.html and try to install again the hidden admin account.
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You can download desktop creative cloud applications and use, Adobe application manager is the old version now.
Click to download: Creative Free Cloud | Download the free trial version Adobe Creative Cloud
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Managed to find an answer here: http://forums.adobe.com/message/3448241#3448241
Worked for me, but I'll leave my original upward question in case it helps other people find this solution.
Thank you Julian!
- - - - - - - - - - - - - - - - - - - - - - - - - -
Re: updates for CS5 install February 4, 2011 06:54Try if this helps-
Double-click on it to launch the "Terminal" application (/ Applications/Utilities/Terminal)
Copy paste the following command and press the 'return' key to execute the command. Enter the password when prompted and press 'return '. This will launch the updater in elevated mode and can allow you to run the updates as well.
--sudo "/ Library/Application Support/Adobe/OOBE/PDApp/core/Adobe Application Manager.app/Contents/MacOS/PDApp.
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Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
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Hello
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I managed to download illustrator in the past, about 3 weeks ago.
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Thank you
E
Kindly try to remove Adobe Application Manager using the cleaning tool and Creative Cloud help | Uninstall the creative Office Cloud app and install it using: https://helpx.adobe.com/creative-cloud/help/install-apps.html
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The market of rental with the tilde ~ = the library user; hidden by default on mac 10.7 > read: http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html for the steps to find.
A direct link to the ACC =
http://prodesigntools.com/trials3/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg (to use this link, click on it to set a cookie on your system http://www.adobe.com/cfusion/tdrc/index.cfm?product=acrobat_pro&loc=us&PID=2159997) -
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- OOBE and rename OOBE_old located in C:\Program Files (x 86) \Common Files\Adobe (64-bit) or C:\Program Files\Common Files\Adobe (32 bit)
- Restart the browser
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