Adobe audition cc 2014 required initialization request under-delivery (DLMS) crash

I'm having an extremely difficult time trying to download adobe audition cc 2014. I had 3.0 before that worked well and had also cs6 which also worked well, until recently, it would break at the launch screen.  After cs6 started crashing I uninstalled and everything reinstalled and tried the update for adobe audition cc 2014 but every time after I download the program freezes on the launch to the screen where it says "application required initialization componets (DLMS)." I was up and down through these forums and have not found a solution that worked.  I tried downloading the patch but still gave me the same error.  I am running Windows 7, if anyone has a solution I would really appreciate it.

Bobby Merci dylan.  This was useful information.  Thank you for hanging there with me.

Looks for the hearing to load a third .dll file that is not part of a standard installation of Windows.  Specifically, this file:

Crash dump

00000000' 0be60000 00000000' 0bed2000 plsapp64 T (no symbol)

Loaded symbol image file: plsapp64.dll

Image path: C:\Windows\System32\plsapp64.dll

Image name: plsapp64.dll

Timestamp: Thu Nov 13 18:41:40 (52841 44) 2013

CheckSum: 00074733

ImageSize: 00072000

File version: 2.2.7.6

Product version: 2.2.7.6

Flags of the file: 0 (mask 3F)

Folder OS: 40004 NT Win32

File type: Dll 2.0

File date: 00000000.00000000

Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Some quick research seems to indicate that it is created by a company called "Sendori" (http://www.sendori.com).  This may have been installed by some harmful applications, but I can't say for sure.  But it's the main difference between your machine and the Windows 7 Home clean machine that I've rigged up in the laboratory.  I would like you to try are two things:

  1. First of all, try to download the trial version of Adobe first Pro CC 2014 and see if it has the same problem.  The code where it is dying is the same in the hearing and the first and I am just curious to know if the Organization has the same problem
  2. Then, try to delete the above file and see what happens.  My hope is that this will allow things to run smoothly.  If this does not work, try the instructions here: How to remove malware Sendori?-Microsoft Community

Tags: Audition

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