Adobe Bridge CS6 Mac cannot be launched

Dear Adobe community!

I just installed my new CS6 Design & Web Premium Suite on my MacBook Pro with OS X 10.8.3 and installed all the updates that are available for CS6.

Unfortunately I can't launch Bridge (version 5.0.2.4) of my account (admin privileges) - after double clicking on the icon of the application window appears for just a fraction of a second and I get a saying of pop-up window, something like "could not be successfully" (I'm under a German language version).

-Try to launch Bridge from PS results in the same error message.

-Rampage the Bridge preferences file has not changed anything.

-From bridge with down option and force reset all default settings doesn't change anything.

-Start my Mac in SafeMode (SHIFT key at startup) doesn't help.

But create a new user on my single Mac user to launch the bridge when connected to this new account.

I'd be more than happy to receive some useful comments from the experts here!

Oliver

Updated - problem finally solved!

What happened between the two:

I started a chat session with one of the Adobe support guys. He said that the cause of the failure was probably a conflict with the permissions.

After that I told him that I had tried to fix the permissions several times by unsuccessfully Apple disk utility he suggested to copy the following file / directory of my 'Test' newly created user (under the direction of which bridge could be launched without effort):

[username]/Library/Preferences/com.adobe.bridge5.0.plist

and the whole directory

[user name] / Library/Application Support/Adobe/Bridge CS6

If that would not solve my problem, there was no other "cure" for my problem due to an irreparable permission conflict.

After that, I logged in as the new user 'Test' and copied the mentioned files / directory on a separate drive, connected to the back as my standard user (account where bridge refused to start) and he replaced the files I had exported just before.

Result: Same problems - bridge refused to start as before.

Dang...

Therefore, there is no way to solve this problem as I said Adobe?

Assuming that the problem of the current permission has been the cause of my problem of bridge, I decided to 'force' the permissions:

I went OS X Finder, marked the home directory of my problematic account, typed cmd + I to open the Info window, went to the bottom section where the permissions are listed, wnet to the Group of users "admin" and marked this group as "read and write" (it was read only before!) and chose the option to apply theses settings to all subdirectories and files (icon with the gear wheel).

Once the changes in an application I rebooted my Mac and logged in as my user standard and open Bridge:

Bridge began, but showed the subdirectories of my account 'Test '. So I stopped bridge, deleted the file com.adobe.bridge5.0.plist of my standard account, restarted my Mac - and voila - works of bridge like a charm!

Finally I wouldn't say that there is no 'plan B '...

Maybe this workaround may be useful for someone out there!

Kind regards

Oliver

Tags: Bridge

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