Adobe CC does not start (Yes, I'm already connected and in a large number of times)
As a paid user, I am very disappointed. I know a lot of people with more Adobe CC cracked, and it works perfectly.
Since I use it for my work, I want to make it, but I'm starting to think that I made the wrong choice.
Three weeks ago, I had my first problem: CC of Lightroom and Photoshop CC wouldn't start. No problem with the LR 5,7 (with license), but the CC would not start, CC bureau, or various catalogues.
If I opened the catalog folder, it showed the lock and log files.
I restarted my CC, but it did not work.
Then I saw the Forum of Adobe that the solution must be a disconnection and connection of the desktop CC app: I did, and it did not work. I did something like 6 times, and he started subsequently. But I lost a lot of time.
Today, 17:00, I tried to run LR CC to 14:30 and she has not started. Even with PS CC.
I have disconnected and reconnected several times. Nothing to do. I restarted my pc, still nothing to see.
Then I launched the application Office CC and, surprise!, he told me that was my no. APP INSTALLED.
But in my pc app Manager I got LR CC and CC PS, of course.
I tried to open them, and they did not work.
I disconnected and logged in again, nothing to do.
I tried to uninstall the app from CCdesktop, but he told me to close down LR (how the hell can I close it if I can't open it!), and the same thing happened with the pc app Manager.
(Sorry, this becomes very long, but imagine how I'm feeling, lose an afternoon of work and still not knowing the problem and still pay for Adobe CC of course), then I rebooted my pc and succcesfully all (CC of LR CC desktop application), CC PS uninstalled.
As I write this, I'm trying to download LR CC; While hoping eventually will work fine, at least for a few days so I can do my job.
Anyone had the same experience?
What should I do if this happens again?
A very annoyed user of CC,
Matteo Pezzi
Hello
As you have tried many steps at the end of you, I would advice you Contact Customer Care as a troubleshooting technique may be necessary.
Kind regards
Sheena
Tags: Adobe
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