Adobe cloud do not recognize my subscription

Hello. I have a subscription of cloud to adobe and with that comes the ability to download and its applications on two computers, right? I have it on both my desktop and my laptop. However, my laptop crashed earlier this year and after the restoration and reinstallation of the clouds adobe I can't fully download programs such as PS, IT and so. I can use only tests. It's as if the cloud thinks that I have already downloaded them on two units. I can do something to understand that I only have it on a single computer so that I can install its applications entirely on my laptop to Cloud?

Please see the links below.

Also, make sure you use the right adobe ID to log in.

Hope this will help you.

Kind regards

Hervé Khare

Tags: Adobe

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