Creative cloud does not recognize my license more, so no access to Photoshop

Similar Questions

• Creative cloud does not recognize my password.

  Creative cloud does not recognize my password, but I can sign in to the Adobe Web site.

  Estampfli you are prompted to enter your administrator password?  This is part of the installation process.  You can find additional details at https://helpx.adobe.com/creative-cloud/help/install-apps.html.

• Creative cloud does not recognize my payment!

  Hello!

  After testing lightroom for 30 days, I'm subscribed to Lightroom and Photoshop two days ago and in my adobe my payment account is confirmed.

  However my creative cloud repeat me: "for lightroom trial period has expired" and when I run lightroom: 'develop module's diesabled, please renew membership

  Reinstall lightroom / creative cloud does not help! Do not remove the contents of the SLcache folder. What should I do?

  See my response #1 in I'm trying to reboot my creative cloud membership but the payment did not pass, which can do?

• Creative cloud does not recognize the programs on the computer

  Through my University, I had the opportunity to download all the adobe software, but not the latest versions. I downloaded the app desktop cloud creative in order to update my software. However, when I open the applications tab, I said I did not all installed software and trial versions are provided.

  How can I make sure creative cloud recognizes the software on my computer or how can I update the software without using creative cloud?

  Thanks in advance!

  Frédérique

  uninstall all cc including the application of the cc.

  clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Restart your computer

  Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud

  Use the desktop application to install your programs of cc.

• Creative cloud does not recognize my membership after installation of El Capitan

  I have a subscription to creative cloud. Given that I have download El Capitan, creative cloud will allow me to connect, download applications under a free trial and recognize my preferences but will not show me to have a subscription. I tried logging in and out.

  I will have no problem on my work computer, but I did not download El Capitan on this machine, just my computer at home with 10.11.1 is having the problem. Help!

  Please see the links below.

  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare

• Creative cloud does not recognize CC records

  As well as the Creative AutoUpdate cloud a bug that prevents the creative cloud to acknowledge the creative Cloud Files folder. I moved it but did not help. I was getting errors that subject being unable to synchronize, then failed to load, and now when I open creative cloud-> resources-> files, I just get the spinning wheel that never ends.

  Need help with this bug fixed if you please.

  Thank you!

  Delete the .db worked.

  Re-post here for others:

  1 (a) PC: remove C:\Users\yourusername\AppData\Roaming\Adobe\CoreSync/*.db* (must be 3 or 4 files, but could be more if you have multiple accounts to connect to CreativeCloud)

  Mac 1 b): remove ~/Library/Application Support/Adobe/CoreSync/*.db* (must be 3 or 4 files, but could be more if you have multiple accounts to connect to CreativeCloud)

  (2) the creative cloud disconnection, close, and then reopen it.

  3) click on the Cloud Creative link files in the Finder (left side, under Favorites) - the operating system will see that this is a bad link Remove Favorites and must replace almost immediately by a working link.

• Creative cloud does not recognize deleted CS6 apps

  I had CS6 and CC on my machine and received updates via creative Cloud. Now that I have deleted my old applications CS6, CC still trying to install the old updates apps does not exist; gives me notifications and shows the applications deleted in my list of pending applications.

  I deleted all of the CS6 files from the folder "Applications" in the finder and restarted my computer. What can I do about CC to stop looking for these missing apps, when checking for updates?

  Thank you!

  Hi Xarbrough,

  Access the Applications/Utilities/Adobe Installers and seek the CS6 uninstaller. CS6 uninstall it from there. Restart your computer and try to update your software CC.

  Kind regards

  Romit Sinha

• Payment of creative cloud does not recognize my address

  Expiration of my creative cloud subscription and when trying to renew it, "confirm payment address" pop up box says that my address is not valid. The error is: "billing address information is not valid." Please correct your address and try again. " It clearly isn't because I know my own address. I moved home I started the account (this is why I think that the account has expired rather than automatically renew as he did last year).

  I don't find a way to contact Adobe to get to this sorting. I have try all options continues to send me here. I left 1 day on my grace period until I can no longer use the software. Can someone from Adobe contact me on the number you have on my account.

  It's very frustrating.

  Jame, please contact customer service

  You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• Creative cloud does not recognize my plan

  I have recently failed in my last payment of Creative Cloud student and teacher edition (one year).-I changed my registered credit card and made payments which have gone through. Adobe sent me a 'happy you are back' email guest me to sign in and continue to use a new year of edition CC student and Professor (a year). I did ten days ago and since then. To this day, I can't open the software - send creative cloud renew me my membership, although it shows I plan a year valid until October 2016.  Furthermore CC also shows me a free trial with x days left and when try to go that route, that it wants to sell me the product again.  Someone has experienced this, please?

  Please visit CC help | 'Renew your membership' window appears when you launch an application Cloud Creative

  Hope this will help you.

  Kind regards

  Hervé Khare

• Creative cloud does not recognize my membership

  I turned off, I have uninnstalled everthing but when I download and start again the same loop programs: trial expired - buy now and is directed to a new page telling me that I have already members.    But I can't access the programs.

  • Remove all entries that has name of adobe. Then close the Textedit, it will Autosave.
  • Make sure that there is no entry of Adobe on the inside.
  • Then copy and paste the Hosts file in folder etc.
  • We replace the modified hosts file that we had copied on the desktop with the original Hosts file inside the folder etc.
  • When you are prompted, the authentication by password Mac,
  • Be sure to select the option Replace ...
  • Once you have replaced the Hosts file, double click on it again and check if the Hosts file is free of Adobe entries.
  • In the affirmative. launch creative cloud application and load the list of Apps and check.

• Why creative cloud does not recognize the software I pay for photography [photoshop and Lightroom] plan.  They are installed and running as trial versions.

  Why are my creative cloud apps [plan photography [Photoshop and Lightroom] running test and reflective versions on creative clouds screen with ' "buy now" "]

  Please check 'PRIVATE MESSAGE'.

  
  

  Concerning

  Megha Rawat
  

• I've already changed my password four times and the creative cloud does not recognize my password,

  What can I do?

  Windows or Mac?

  What is the cloud asking your password or is it your computer asking your local administrator username and password?

• Tried to install adobe apps after renewal of the license but the creative cloud does not appear

  Tried to install adobe apps after renewal of the license but the creative cloud does not appear, the creative cloud set up has been successful, but when I tried to open it it was all white... no application at all

  Hi Karlo,.

  Please see Troubleshooting FAQ: what should I do if I get a blank white screen, spinning wheel, or my CC application does not open?

  Hope that helps!

  Kind regards

  Sheena

• My Adobe Creative cloud does not work on windows 10 more. What should I do?

  My Adobe Creative cloud does not work on windows 10 more. What should I do?

  can you open your desktop cc app?

  If so, log out and then back to your client application using the adobe id to pay for your subscription in cc: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  If not, reinstall: https://creative.adobe.com/products/creative-cloud

• Creative cloud does not always load apps

  I followed the instructions for solving problems for the creative cloud does not not apps (Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress)but it still doesn't work. I tried to contact Adobe but I get more spinning wheels as the collection of information. I have reinstalled creative cloud four times and muse more times that I can remember. I paid for MUSE, but I can't use it. Y at - there someone who can help me please.

  In this case, please contact our support at What are my options contact? or contact customer service

  Concerning

  Stéphane