Creative cloud does not recognize my payment!

Similar Questions

• Creative cloud does not recognize my password.

  Creative cloud does not recognize my password, but I can sign in to the Adobe Web site.

  Estampfli you are prompted to enter your administrator password?  This is part of the installation process.  You can find additional details at https://helpx.adobe.com/creative-cloud/help/install-apps.html.

• Creative cloud does not recognize my license more, so no access to Photoshop

  Hi all

  I have a pass 'team' creative cloud since the beginning of 2015.

  I used to use it every day, but there is 1 month beginning of photoshop does not recognize my license, so I used the trial version but it is now closed.

  Starting today, when I try to open Photoshop I see a "validation of software license" diplayed message pop up for 10-15 seconds, then disappears and come back for a few seconds and disappears again etc...

  I tried 3 times to communicate with the help of adobe, but they are not able to help me.

  Any who, already has the same problem? A clue to solve?

  Thanks for your help

  Jessica

  Hi Jessica,.

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  
  

  Kind regards

  Sheena

• Payment of creative cloud does not recognize my address

  Expiration of my creative cloud subscription and when trying to renew it, "confirm payment address" pop up box says that my address is not valid. The error is: "billing address information is not valid." Please correct your address and try again. " It clearly isn't because I know my own address. I moved home I started the account (this is why I think that the account has expired rather than automatically renew as he did last year).

  I don't find a way to contact Adobe to get to this sorting. I have try all options continues to send me here. I left 1 day on my grace period until I can no longer use the software. Can someone from Adobe contact me on the number you have on my account.

  It's very frustrating.

  Jame, please contact customer service

  You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• Creative cloud does not recognize the programs on the computer

  Through my University, I had the opportunity to download all the adobe software, but not the latest versions. I downloaded the app desktop cloud creative in order to update my software. However, when I open the applications tab, I said I did not all installed software and trial versions are provided.

  How can I make sure creative cloud recognizes the software on my computer or how can I update the software without using creative cloud?

  Thanks in advance!

  Frédérique

  uninstall all cc including the application of the cc.

  clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Restart your computer

  Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud

  Use the desktop application to install your programs of cc.

• Creative cloud does not recognize my membership after installation of El Capitan

  I have a subscription to creative cloud. Given that I have download El Capitan, creative cloud will allow me to connect, download applications under a free trial and recognize my preferences but will not show me to have a subscription. I tried logging in and out.

  I will have no problem on my work computer, but I did not download El Capitan on this machine, just my computer at home with 10.11.1 is having the problem. Help!

  Please see the links below.

  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare

• Creative cloud does not recognize deleted CS6 apps

  I had CS6 and CC on my machine and received updates via creative Cloud. Now that I have deleted my old applications CS6, CC still trying to install the old updates apps does not exist; gives me notifications and shows the applications deleted in my list of pending applications.

  I deleted all of the CS6 files from the folder "Applications" in the finder and restarted my computer. What can I do about CC to stop looking for these missing apps, when checking for updates?

  Thank you!

  Hi Xarbrough,

  Access the Applications/Utilities/Adobe Installers and seek the CS6 uninstaller. CS6 uninstall it from there. Restart your computer and try to update your software CC.

  Kind regards

  Romit Sinha

• Creative cloud does not recognize my plan

  I have recently failed in my last payment of Creative Cloud student and teacher edition (one year).-I changed my registered credit card and made payments which have gone through. Adobe sent me a 'happy you are back' email guest me to sign in and continue to use a new year of edition CC student and Professor (a year). I did ten days ago and since then. To this day, I can't open the software - send creative cloud renew me my membership, although it shows I plan a year valid until October 2016.  Furthermore CC also shows me a free trial with x days left and when try to go that route, that it wants to sell me the product again.  Someone has experienced this, please?

  Please visit CC help | 'Renew your membership' window appears when you launch an application Cloud Creative

  Hope this will help you.

  Kind regards

  Hervé Khare

• Creative cloud does not recognize CC records

  As well as the Creative AutoUpdate cloud a bug that prevents the creative cloud to acknowledge the creative Cloud Files folder. I moved it but did not help. I was getting errors that subject being unable to synchronize, then failed to load, and now when I open creative cloud-> resources-> files, I just get the spinning wheel that never ends.

  Need help with this bug fixed if you please.

  Thank you!

  Delete the .db worked.

  Re-post here for others:

  1 (a) PC: remove C:\Users\yourusername\AppData\Roaming\Adobe\CoreSync/*.db* (must be 3 or 4 files, but could be more if you have multiple accounts to connect to CreativeCloud)

  Mac 1 b): remove ~/Library/Application Support/Adobe/CoreSync/*.db* (must be 3 or 4 files, but could be more if you have multiple accounts to connect to CreativeCloud)

  (2) the creative cloud disconnection, close, and then reopen it.

  3) click on the Cloud Creative link files in the Finder (left side, under Favorites) - the operating system will see that this is a bad link Remove Favorites and must replace almost immediately by a working link.

• Creative cloud does not recognize my membership

  I turned off, I have uninnstalled everthing but when I download and start again the same loop programs: trial expired - buy now and is directed to a new page telling me that I have already members.    But I can't access the programs.

  • Remove all entries that has name of adobe. Then close the Textedit, it will Autosave.
  • Make sure that there is no entry of Adobe on the inside.
  • Then copy and paste the Hosts file in folder etc.
  • We replace the modified hosts file that we had copied on the desktop with the original Hosts file inside the folder etc.
  • When you are prompted, the authentication by password Mac,
  • Be sure to select the option Replace ...
  • Once you have replaced the Hosts file, double click on it again and check if the Hosts file is free of Adobe entries.
  • In the affirmative. launch creative cloud application and load the list of Apps and check.

• Why creative cloud does not recognize the software I pay for photography [photoshop and Lightroom] plan.  They are installed and running as trial versions.

  Why are my creative cloud apps [plan photography [Photoshop and Lightroom] running test and reflective versions on creative clouds screen with ' "buy now" "]

  Please check 'PRIVATE MESSAGE'.

  
  

  Concerning

  Megha Rawat
  

• Country has moved. Creative cloud does not work after payment.

  So I recently moved to the United States and had a representative guide me through the process of setting up my account again because it was not possible to change the billing country. I am charged for cc student, but now I am unable to access any software due to the expired subscription.

  Please sign out and sign back to CC desktop application.

  Connect and disconnect activate Cloud Creative applications

  Hope this will help you.

  Kind regards

  Hervé Khare

• I've already changed my password four times and the creative cloud does not recognize my password,

  What can I do?

  Windows or Mac?

  What is the cloud asking your password or is it your computer asking your local administrator username and password?

• Creative cloud does not open

  Windows 10

  I installed creative cloud

  Firstly, loading two applications loaded, Photoshop, and Illustrator

  Now, creative cloud does not open, frozen.

  See you soon! Phil

  Thanks Rajashree'

  I had tried many suggestions for the disc turns, but it still not open.

  What I finally did was to uninstall all of my Adobe programs. I thought that I had these programs creative cloud. I started creative cloud and its opening. I downloaded programs I wanted with a glitch. Each program loaded at 85% and stopped. I had to reboot to get it to get.

  Thank you.

  Peace and long live! Phil

• Creative cloud does not open and won't uninstall?

  My creative cloud does not open and I tried to uninstall and it said its opening until its unable to uninstall. Help!

  Please specify the error message you get when uninstalling.

  You can use the Adobe cleaning tool: use the cleaning tool cloud creative to solve installation problems