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• If I buy Adobe Connect... Can I get a Mobile App source for custom theme... Is it possible?

  If I buy Adobe Connect... Can I get a Mobile App source for custom theme... Is it possible?

  The source code for the app is not available.

• How can I get more license Adobe connect?

  I need more licenses to adobe connect and the previous Administration put an end to his job at the company. I need some information, how it works, the cost per license and how to do it.

  Please see:

  Acrobat Connect Pro help | Acrobat Connect Pro Support

  Adobe - Center of Customer Service: Adobe Acrobat Connect Pro Service Plans

  https://www.Adobe.com/support/programs/connect/

  Concerning

  Stéphane

• Why the adobe acrobat customer service is so bad?

  Why the adobe acrobat customer service is so bad? They don't even have a phone number. I tried on the cat pending and I tried logging 3 - 4 times but no response at all. I want to cancel an annual subscription and they said, there is no penalty if you cancel with in the first 30 days but no body does not at all. Waste of time. Is it so Adobe also supports works

  Hello

  I am extremely sorry that you had a bad experience in the past. Here is the link to contact Adobe support team. Please see the same so that your question gets the fixed quickly.

  We would not be satisfied by your decision to cancel your subscription to Acrobat.

  However, if you have decided so, here is the link to connect with them.

  http://helpx.Adobe.com/x-productkb/global/service-b.html

  Concerning

  Sukrit diallo

• How can I capture a video on Adobe Connect 6?

  
  I have a few old (a vacuum) training I need to capture and re download to a new server.  Our new server is like the lateast and more of the old server was Adobe Connect Version 6.

  I remember that using one as a zippy share thingie.  When you send the video to a url and it captures for you then I can upload it to the new server.

  Can someone help me with this?

  Hmm, not a very useful message is?

  It may very well be that the formatting changed source files between now and 6 Connect to the current server does not recognize the content. I would say that you have two reasonable solutions.

  1. If the old server will stay online, just provide the link to the recording of the old server and deal with any tracking/reporting it.
  2. Use a screenshot (Camtasia or something similar) application and make a video of the recording. Then place the video (MP4 or FLV) on the new server to connect.

• I would ask for a fresh, cool recurring and customization of adobe connect...

  Customization; I want to change the adobe connect to my organization name. It is possible or not.

  Thank you

  If you are a monthly Adobe plans, no, you can't customze the URL of your organization. If you bought and annual accounts by a reseller, then you should power request a URL customized for your account. If this isn't what you ask about, please specify.

  Do you have a question about charges? Those who can better be addressed by Adobe's Support team.

• I paid the renewal of Adobe connect and I still reciving a notice of cancellation of the account!

  I paid the renewal of Adobe connect in November.  I never stopped receiving the notice of expiry, and now I get a notice of cancellation of the account!

  , I write my supplier in France, MeetingOne. He says it's normal. I wrote to https://adobeformscentral.com/ (sales Contact Adobe Connect) not to give me an answer. Please, what can I do else?

  Sure. Glad to be of assistance.

  What I am told internally, "order is now filled and has adjusted accordingly. " " I sent an email to the customer informing them of the above and await his response."

  I hope you received the email from Adobe and the account should now work. Let us know, if it isn't.

• Move Adobe Connect 7.5 to new server hardware

  What is the process to move Adobe Connect to a new server hardware. We are running Adobe Connect Pro 7.5 (7.5.1.0.100) on a Win2K3 SP2 server. We would like to fly over Connect to a new server hardware running Win2K8 R2 (64-bit). The Connect database will remain on a separate Win2K3 SP2 / Server sp4 of SQL 2005.

  Unless there's a problem, the NETBIOS name of the computer will be different. However, the IP address and domain name FULL will remain the same.

  What is the recommended procedure to achieve this?

  PS - Shortly after moving to new hardware, we are planning to upgrade to Connect 8. Is it better to upgrade first, then move to new hardware? Or vice versa?

  Hello

  moving to new hardware is basically a new installation on the new server, and then passing on the saved content, and then reconnect to the database.

  It makes no difference if you update first and then move material or play first and then upgrade. I play first and make sure Connect works very well on new hardware, and then upgrade.

  Here are some steps which should work.

  1. make sure that your new hardware, OS and SQL Server are supported

  http://help.Adobe.com/en_US/connect/8.0/installconfigure/connect_8_install.PDF

  (7.5 check the requirements here: http://www.adobe.com/products/acrobatconnectpro/systemreqs/#proserver )

  2. make a backup of your current content directory and all custom configuration files.

  (config files will be a reference to restore SSL or other changes, not just move them at once updated).

  3. make a backup of your database and make sure you know the login and the password for your SQL Server.

  4 stop the services on the old server

  5. If moving DB, attach your DB Backup to the new host SQL.
  6. install Connect on the new hardware.

  7. do not start the services again, first restore the backup content.

  8 start services, bring up the console and connect to the DB.

  9. check your settings in the console, a reboot may be necessary first.

  10. do not load the login page?

  11. follow the installation guide for step 1 for re - apply SSL config if necessary (in Connect 8 it is slightly different from that of C7)

  Change the name of windows machine, may cause some trouble, not always, but it is easier to use just the name of the new material.

  If this isn't an option, an entry in the DB conenct must be updated:

  http://kb2.Adobe.com/CPS/407/kb407446.html

  I'm pretty sure that these steps will work, but can't test this and I don't know your exact environment, so I can give no guarantee that this will work. It is always good to simply moving to a new test equipment and if things go wrong, bring back the old system of support of production and contact.

  Good luck!

  Kay

• How can I get adobe connect to work?

  Can I get microsoft to allow me to post this without that he's trying to read my mind not knowing what I'll tell >?

  I can't get adobe connect at work and microsoft has recently updated and then he went to the pot. Any other suggestions that bring together out of all computers because they do not really work the way they should? I tried to restore but it did not work. I ran all virus programs I can find, but it does not work. Is there a setting in the firewall that will allow him to work? The program is on a computer of the College and when I try to set up a rule to the firewall, it asks as the executable, but I don't have that.

  Hi John,.

  Thanks for posting your query on the Microsoft Community.

  According to the description, I understand that you are facing problems with Windows.

  I suggest you post your query on The TechNet Forums , because we have experts working on this type of questions and for you help the better.

  Check out the link:

  https://social.technet.Microsoft.com/forums/Windows/en-us/home?category=w7itpro

  Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

• Frustrations with Adobe Stock 'Customer Service '.

  This position was created in desperation as really seems them to be no other outlet for support when dealing with Adobe Stock. I am located in Melbourne, Australia, and the only way to contact the Helpdesk of Adobe Stock is done by the service "Instant Messaging".  However, to this day, I spent more than 6 hours repeat myself and my questions to the customer that a) don't understand not what I speak not b) only provide scripted responses to my questions and c) bounce around me, to other agents of customer service that ends up telling me that my problem was refitted There is nothing else they can help me with and I'll be in touch by email within 2-3 business days. Then, when I received an email a week later it has nothing to do with my question and the process begins again.

  Help, please. I've been a customer of Adobe software products for more than 10 years and I'm not like if it comes to the level of support that I receive from your company.

  Here is a brief history of my problem. If anyone could be of additional help for me it would be greatly appreciated.

  -J' have subscribed to the Club Photo Dollar prior to its acquisition by Adobe and really the service provided.

  -When my subscription with DPC finished I took 'your first month for free' offer with Adobe Stock because it seemed to be the next offers the best for stock photography.

  -In my first month of using this service, I used 10 images available in my subscription and was looking to buy more. Previously using the DPC service you offer you an amount of credits you must add to your subscription (once you monthly allowance was exhausted) and purchase which was fantastic. I use a lot of stock photography, so it is a common place for me. However, after using all the images that is available to me through my subscription to Adobe stock I couldn't add the extra credit in my account and buy only the images one by one. Which would be perfect, but since I am in Australia, I would be charged fees for international transaction for each image purchased on my allowance which for me is crazy and my interaction with the Adobe Stock customer service began...

  -After taking a lot of time to explain my situation to the service representative and still not get anywhere as it seemed like adding extra credit was not a feature that Adobe Stock has the offer, I learned if I had already subscribed to CPD, I was entitled to a reduced monthly subscription. As I had signed Adobe stock with another email address of my CPD membership this offer has been applied to my account.

  -J' expressly asked, if I was able to transfer my account using the same login as my former DPC subscription to take advantage of this offer and we told him 'NO,' I have to create a new account based on the same login as the old DPC members and cancel my existing subscription. I also specifically asked that I stay a client Adobe stock I undertake any kind of cancellation fees? I was told 'NO '.

  -So, I did as suggested, created a new Adobe Stock subscription based on the same as my old and weak DPC membership login and behold, I could enjoy a lower monthly subscription. fantastic news.

  - Then I cancelled the original Adobe Stock composition, I created without problem until I noticed that I had been charged of membership $180 cancellation fee!

  -I just spent an hour on the time trying to talk to someone because, they told me I should not this tax and that, due to the fact, I continue my subscription with Adobe Stock just under a different user name I should not be held responsible for the cancellation, but had absolutely no chance. No one understands what I'm trying to say, it takes up to 10 minutes in some cases has received a response through the 'cat' portal and then finally my question is 'up' and I you will receive an email within 2-3 business days. This has happened twice and after a week I received correspondence from Adobe Stock but email only said: ' Chris, we would like to inform you that you will be able to buy at THE $ 59.99 / month "has absolutely nothing to do with my question.

  First of all, I don't think I should have to pay the cancellation fee that I am in fact pursuing a membership with Adobe Stock and was informed that I woudnt be charged. If for any reason any that should be charged, I would prefer that my subscription was restored and I saw the contract of the year and have actually 2 accounts rather than having to pay $180 for nothing!

  If someone, anyone... could you please help me with this issue, it would be greatly appreciated. Being able to talk to someone who has made a greater understanding of the services associated with this feature of Adobe products would be amazing. I realize that it may not be the fault of representatives for customer service but outsourcing Adobe Stock that their call centre in India is really not useful that just does not seem to have any understanding of ther product other than scripted information they have before them. I'd be happy to wait as long as it took just to talk to someone who had a real understanding of my issue and eventually get some sort of resolution.

  Help, please. It comes from really should be a very simple thing to fix.

  Thanks in advance

  Hello

  I'm sorry to hear that you had a frustrating experience with our support team and focus on the problems you mention.

  I will also refund cancellation fees.

  Kind regards

  Bev

• In the case I buy Adobe Acrobat Connect Pro and want to set up a meeting with my students... They need to buy Adobe Connect for virtual classrooms?

  In the case I buy Adobe Acrobat Connect Pro and want to set up a meeting with my students... They need to buy Adobe Connect for virtual classrooms?

  No, they haven't needed to purchase Adobe Acrobat Connect Pro license if they use a room of yours.

• maximum file size of a download MP4 to a sharing module Adobe Connect

  Is there a maximum file size of an MP4 which can be downloaded in an Adobe Connect sharing module?

  The maximum file size for any shipment to the part it pod 102 Mb.

• Hello! Bought 4 years ago Adobe Photoshop, do not remember on which registered mail, on any phone number. There is license number, I can give the Passport information. I need this Photoshop installed on another computer.

  Hello! Bought 4 years ago Adobe Photoshop, do not remember on which registered mail, on any phone number. There is license number, I can give the Passport information. I need this Photoshop installed on another computer.

  Download and Installation Help-

  https://helpx.Adobe.com/download-install.html

  http://www.Adobe.com/downloads/other-downloads.html

• Security problems.  Adobe connects vires of intellectual property. and if so recognize who visited my recordings.  Thank you

  Security problems.  Adobe connects vires of intellectual property. and if so recognize who visited my recordings.  Thank you

  Connect does not collect IP addresses. Records can follow who saw them if viewers are journaled in Connect.

• First Adobe - connection tool frame lost

  First Adobe - connection tool frame lost

  I added a photo on this problem. There is no seal between two images... And there is no auxiliary tool that cuts the image on the position of the cursor.

  What should I do? Other projects works well, but not that great...

  I got a lot of work, so can not redo a new project because of this tool...

  Help

  Letter "S" - that is the problem solved.