Move Adobe Connect 7.5 to new server hardware

What is the process to move Adobe Connect to a new server hardware. We are running Adobe Connect Pro 7.5 (7.5.1.0.100) on a Win2K3 SP2 server. We would like to fly over Connect to a new server hardware running Win2K8 R2 (64-bit). The Connect database will remain on a separate Win2K3 SP2 / Server sp4 of SQL 2005.

Unless there's a problem, the NETBIOS name of the computer will be different. However, the IP address and domain name FULL will remain the same.

What is the recommended procedure to achieve this?

PS - Shortly after moving to new hardware, we are planning to upgrade to Connect 8. Is it better to upgrade first, then move to new hardware? Or vice versa?

Hello

moving to new hardware is basically a new installation on the new server, and then passing on the saved content, and then reconnect to the database.

It makes no difference if you update first and then move material or play first and then upgrade. I play first and make sure Connect works very well on new hardware, and then upgrade.

Here are some steps which should work.

1. make sure that your new hardware, OS and SQL Server are supported

http://help.Adobe.com/en_US/connect/8.0/installconfigure/connect_8_install.PDF

(7.5 check the requirements here: http://www.adobe.com/products/acrobatconnectpro/systemreqs/#proserver )

2. make a backup of your current content directory and all custom configuration files.

(config files will be a reference to restore SSL or other changes, not just move them at once updated).

3. make a backup of your database and make sure you know the login and the password for your SQL Server.

4 stop the services on the old server

5. If moving DB, attach your DB Backup to the new host SQL.
6. install Connect on the new hardware.

7. do not start the services again, first restore the backup content.

8 start services, bring up the console and connect to the DB.

9. check your settings in the console, a reboot may be necessary first.

10. do not load the login page?

11. follow the installation guide for step 1 for re - apply SSL config if necessary (in Connect 8 it is slightly different from that of C7)

Change the name of windows machine, may cause some trouble, not always, but it is easier to use just the name of the new material.

If this isn't an option, an entry in the DB conenct must be updated:

http://kb2.Adobe.com/CPS/407/kb407446.html

I'm pretty sure that these steps will work, but can't test this and I don't know your exact environment, so I can give no guarantee that this will work. It is always good to simply moving to a new test equipment and if things go wrong, bring back the old system of support of production and contact.

Good luck!

Kay

Tags: Adobe

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