Adobe Content Viewer "Authentication Failed" on all iPads but mine.

Is it possible that only DPS buyed holders are able to connect to IPAD Content Viewer App?

Because my clients want to see a preview of the application with a normal account - but they could not connect?

Two weeks ago, it was possible - now it no longer works...

And Yes, they have a confirmed account.

Help please..!

They must visit http://digitalpublishing.acrobat.com/, log in and accept the terms of use.

Neil

Tags: Digital Publishing Suite

Similar Questions

  • Adobe content viewer authentication fails. Help, please!

    my content adobe Viewer authentication fails. I can access acrobat.com. I tried to reinstall the program and create a new account but still not in the same way. I m using ipad. What wrong?


    Help, please

    Go to http://digitalpublishing.acrobat.com and sign in with your credentials, and then agree to the terms of use.

    Neil

  • Mac: R26 Adobe Content Viewer Installation fails silently

    I want to install desktop tools DPS 26.0.0 and Adobe Content Viewer fails silently.  In the Setup log:

    #####

    CustomHooks.dylib: successful installation

    CustomHooks.dylib: Call to LSRegisterURL failed!

    CustomHooks.dylib: Words of delay, to allow a previous installation ends.

    [0] Thursday, may 2, 12:28:31 2013 INFO

    CustomHooks.dylib: Full time.

    CustomHooks.dylib: In InstallAirApp()

    CustomHooks.dylib: Installation files are located:

    / Library/Application Support/Adobe/installers/AdobeDigitalPublishingCS6/ContentViewer/install Adobe Viewer.app/Contents/MacOS/Install content Adobe Content Viewer

    [0] Thursday, may 2, 12:28:35 2013 INFO

    CustomHooks.dylib: failed installation

    Custom action return code: 0

    : TIMER END: [Post payload: {A2C5268E-1455-4D84-AAB0-5AB4FE1CD907}] taken 31895 milliseconds (31,895 seconds) DTR = 1399,59 Kbps (1,36679 Mbps)

    No operation.  We finished:

    [0] Thursday, may 2, 12:28:37 2013 INFO

    #####

    Most disturbing is the installer claims installation succeeded, even if the installation of the ACV has failed.  I can install LCA by hand (by running 'Install Adobe Content Viewer.app').  This happens inside a computer virtual de VMware Fusion with Mac OS X 10.8.2 (I use a virtual machine because I have to build a distribution of the proceeds of the installation setup of base of AIR DPS Desktop Tools.  This was not a problem with previous revisions of DPS Desktop Tools).

    -Patrick

    We don't see not this happens from time to time, but chasing the root cause is difficult. The re - install manual our workaround is suggested for the moment.

    Neil

  • Apple ID does not not to connect to Adobe Content Viewer on iPad

    Why the same Apple ID and password used to here do me not work when you open Adobe Content Viewer for the first time on iPad? I get 'Authentication failed.' I know that the Apple ID and password are correct.

    Use your account to sign on the dashboard of DPS (https://digitalpublishing.acrobat.com) on a computer. Follow the prompts to open an e-mail message and to verify your account.

  • Missing folios in Adobe Content Viewer on iPad

    I am connected to my adobe account in indesign on my desk, as well as in the adobe content viewer on my iPad. All of the folios I designed are saved, updated and transferred on my cloud (they are also visible in my folio Panel). However, none of them saved presentations are visible in adobe content viewer even thought I'm connected. I need to be able to get these presentations on the iPad as soon as possible.

    I confirmed that this fix will be in the update, we have planned for the first week of February.

    Neil

  • Watching a Folios with DPS producer Folio and Adobe Content Viewer on IPad?

    What is the path to the visualization of a Folio, on an IPad, which was published with the producer of Folio of DPS.
    Open Adobe Content Viewer on IPad has no obvious path to the folio in the producer.

    There is no obvious path to the Adobe Content Viewer library, either?

    Connected both Adobe o int.
    The ID CS6 on Windows.

    Also as a member unique creative cloud, what is the process to be able to publish unlimited applications for the IPad.

    Thanks in advance for your answer.

    James Goins

    Completely. I work cross-platform all the time using a dropbox folder for

    my files.

    Make sure that you use the OpenType fonts to avoid problems there.

    Bob

  • Folio not listed is not in the Adobe Content Viewer on a few iPads

    I worked on the development of an iPad app in InDesign CS6 using Adobe DPS. In most cases, the process has been working smoothly until recently. Once connected to Adobe Content Viewer on my iPad third generation, folio fine watch and downloads as expected. However, when others with iPads older download Content Viewer and connect, they do not see the folio in option. For example, a person with a second generation iPad, which has the latest iOS, could not see the folio in the Viewer. I stripped the app by the way 40megs, size of thought could be a problem, but after several users have identical results experience, I don't think that's it. Someone had a similar problem, and what I can do on my end to make the application compatible with a wide range of iPads?

    What is the size of the folio? If it's 2048 x 1536, it will be displayed on the iPad HD but not the iPads of 1024 x 768. If it's a folio of 1024 x 768, it should appear on all iPads.

  • Interactive content on iPad Adobe Content Viewer does not work

    I have an InDesign document that I would play on my iPad adobe content viewer.  I put a video and a few buttons to jump to another page.  When I download and publish the folio, movies, and the buttons do not work, however when I saw their inside InDesign, they do it.  When I preview them on the office content viewer, they do not.

    I have seen several examples where all these interactive features work on the iPad and Android tablets.  How to do their job?

    The video above is going on how to add a file to a folio.

    When you did, simply connect to your content on your iPad Viewer application and your folio will be there.

  • Folio will not complete download to Adobe Content Viewer on iPad

    I work in InDesign 2014.2 Windows and using the most recent version of the viewer Adobe Content (as of 24/11/15) on the iPad. He sees the folio (unpublished) that I created and some items are appearing. But other items will not complete the download process. They say just 'pending' or 'preparation '. They never get beyond, even after 24 hours. I tried to restart, signing in and out of InDesign and Content Viewer with no luck. I am able to view the full folio in the viewer of content on my desktop and my colleagues are able to download the full folio on their iPads without problem. How can I fix?

    I deleted the Adobe Content Viewer app from the iPad and reinstalled. He is currently working.

  • I downloaded the free app Adobe Content Viewer, but when I try to connect, I get an error message "authentication failure". What should I do to fix?

    I downloaded the free app Adobe Content Viewer, but when I try to connect, I get an error message "authentication failure". What should I do to fix this?

    Did you go digitalpublishing.acrobat.com, connect with the Adobe ID and accept the terms of use? If this is not the case, do using a computer. You can't do this from a mobile device. This is not an automatic process, you must do it manually.

  • Problems w Adobe Content Viewer on my iPad

    Hello

    Adobe Content Viewer on my iPad is not recognize my ID and pass, I connect online, but the app does not work.

    I already deleted and re-uploaded and nothing.

    Please help, thanks

    Did you go digitalpublishing.acrobat.com, connect with the Adobe ID and accept the terms of use? If this is not the case, do using a computer. You can't do this from a mobile device.

  • Adobe Content Viewer cannot connect to iPad only

    Hello

    We did a folio and shared with a client via digitalpublishing.acrobat.com.

    The client creates an Adobe ID, received an email from adobe and clicked the link to check the validity of the e-mail address.

    He has agreed to the terms on the Adobe site.

    On an iPad, it cannot connect to the Adobe Content Viewer.

    But... it works very well on an Android tablet.

    I asked the customer to go to digitalpublishing.acrobat.com and accept the terms, but it still does not work.

    How can I solve this problem?

    Adobe Content Viewer is our showcase for potential new customers that we are able to do. If I can't show... I can't get new customers.

    TIA.

    Olivier - Concerto

    I finally thought to it. I connected to the DPS on the desk and received a confirmation email. Then, when I went back to the iPad, the connection worked. Thanks for getting back to me.

    -Michael

  • Unable to show offline folios on ipad with Adobe Content Viewer

    I am suddenly unable to view folios offline on my iPad with Adobe Content Viewer. Here's the folios, that I could see 2 days ago. InDesign update, reinstalled the viewer of content, tested on 2 computers with available 2 iPads and 2 different cables. Everyone knows about this problem?

    It is a known issue, please visit http://status.adobedps.com/ for updates.

    Neil

  • Limits for Adobe Content Viewer for iPad. Is there a limit?

    Hello group.

    I built a prototype of my project to share with our team of advertising under a custom connection. Sales reps would download the Adobe Content Viewer on their iPads and use a single Adobe ID to view this project. There are approximately 50 sales representatives who would be loging using the same login.

    Is it possible that multiple users could connect you with the same login?

    I ask because some sales representatives can connect you while others may not.

    Thank you.

    Andrea

    There is no limit.

  • Adobe Content Viewer in iPad does not recognize my Adobe ID * Any tips?

    I can't get my Adobe Content Viewer (version from the App store) on my iPad 2 to recognize (or accept) my Adobe ID

    Anyone has any advice or ideas how I can fix this problem?

    Thank you!

    Bob

    You can use your Adobe ID to connect to http://digitalpublishing.acrobat.com? If your Adobe ID is not checked, you will be prompted to open an e-mail message, and then click a link. If you are able to connect and still unable to connect, please let us know.

Maybe you are looking for