Adobe Content Viewer installed not on V28

Today, I've updated my CC and CS6 versions of InDesign, so I now have tools V28 of DPS, however there is no content available for my Mac (Running) SX 10.8.5). Viewer application

When I try to get a glimpse on the desktop via the Folio Builder Panel, an error indicating that the content viewer Adobe could not be found appears.

All Adobe Support documents go through the process to find the file AdobeContentViewer.air in the folder/Library/Application Support / Adobe / installers / AdobeDigitalPublishingCS6 / ContentViewer, but I did only three files in this folder:

  1. Adobe AIR Installer.app
  2. Install Adobe Content Viewer.app
  3. Install the DPS App Builder.app

So, I can't double-click on it to reinstall it.

My Air is up to date, my updates are all so far and I can't find how to uninstall InDesign (I am a cloud creative subsriber).

I used my backup Time Machine to move the point was get it up, but it would not install when I double-click on the old version (I was getting desperate!)

However I can listen to samples of the same Folio on my iPad connected, running the latest version of the Adobe Content Viewer application

After a live chat, then more than two hours for some technical support UK on my land line and a little more than an hour on my cell phone, more a call Skype around the United States 800 number to be informed of the most wait an hour here and discover UK support is only during office hours and after nearly two hours , he has spent 17:30, I had to abandon the official technical support from Adobe and use more searching on the Adobe forums, but have found nothing to CC or CS6 which I have not already tried, with the exception of unistalling and reinstalling InDesign. But I can't find how to do this via Creative Cloud. At a given time, that I had to tell a member of staff of beautiful Indian 'technical support' not to get back into the same loop that I had been twice until I was close to tears. He sympathized, but said that it was not his area of expertise - surprise, surprise... Not a good day.

Pleeeese, is anyone else having this problem, or if someone else has solved this problem?

Thank you in anticipation

Thanks Neil, who worked once I had installed directly in the Applications folder, not in a subfolder.

So if anyone has this problem, install the Desktop app CC Viewer and he works for CS6 and CC.

NOTE, you must double-click the file Install Adobe Content Viewer.app , do not have a file called install Adobe Content Viewer.air in accordance with the instructions, as they are obsolete.

Phew, I finally got all my DPS back features and have created an app V27 using V28.

Tags: Digital Publishing Suite

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