Adobe Creative Cloud remains in trial mode. When I turn on I get the message "no subscription found '...
I bought the cloud creative and installed, now when I open an app and activate it by logging in, the app says that it cannot find any subscription for me...
I am running Yosemite 10,10,5 on mac. Language is Dutch.
What to do?
Kind regards
Luke
Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Tags: Adobe
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Hello
Please see the link below.
Hope this will help you.
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I'm the Manager of the team. We bought three licenses. I downloaded everything and when you try to open Adobe InDesign CC 2015 on my machine I received this message: I was connected when I received this message.
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I tried to disconnect, then reconnect and nothing has changed.
Hello
I see that you have purchased 3 licenses Creative cloud device users in your contract of VIP. To deploy this license, you will need to download cloud creative package and create package for creative cloud and deploy it. You can check the following links for more information on this
Manage your cloud of Adobe Creative for education device licenses
Create packages with Adobe Creative cloud for education materials
for detailed help, please contact our customer service at customer service
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I'm the Manager of the team. We bought three licenses. I downloaded everything and when you try to open Adobe InDesign CC 2015 on my machine I received this message: I was connected when I received this message.
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I tried to disconnect, then reconnect and nothing has changed.
This document should be useful.
https://helpx.Adobe.com/creative-cloud/help/manage-teams-membership.html
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Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
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clean a http://www.adobe.com/support/contact/cscleanertool.html
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Hi daniela34135887,
I'm sorry but it is not possible to download Adobe CC and burn it to a DVD and then transfer it.
Only, it downloads a small setup file and on executions of this entire process of download, extraction & installation file begins that requires the internet connection. At the end of the process of the application is installed and ready to use.
So, you will need to do it on your computer.
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https://forums.Adobe.com/message/6854594#6854594
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Adobe Creative Cloud for Windows Phone. When?
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A chat session where an agent can remotely look inside your computer can help
Cloud creative support chat (all creative cloud customer service problems)
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