Adobe - customer middle ages - target

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• I need to contact ADOBE customer service, I just bought adobe photoshop and elements for windows first, but I have a Mac. Can I change the purchase? Thank you. Mauro

  I need to contact ADOBE customer service, I just bought adobe photoshop and elements for windows first, but I have a Mac. Can I change the purchase? Thank you. Mauro

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Get help from cat with orders, refunds and exchanges (non - CC)

  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

• What is the phone number for the Adobe Customer Service

  What is the phone number for the Adobe Customer Service

  800-833-6687 (the only one from 05:00 - 19:00 PST, Monday to Friday day US).

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I'm the original purchaser of Creative Suite Premium. Still, she meets my needs but will not re - install after I upgraded my box to win 10. Win 10 is not the problem, and my Adobe customer profile indicates that the product is registered. Adobe just does

  I'm the original purchaser of Creative Suite Premium. Still, she meets my needs but will not re - install after I upgraded my box to win 10. Win 10 is not the problem, and my Adobe customer profile indicates that the product is registered. Adobe just doesn't let me activate it. Can you help me?

  If you're referring at the origin of Creative Suite (CS1) then this activation server was closed by Adobe a few years ago.

  The only way to re - install now is to download a new version without activation for CS2 (also applies to CS1 owners).

  Error: "Activation Server is not available. CS2, Acrobat 7, pass a hearing 3

  Install, then enter the new, without activation serial number provided at this link (column next to the download link). Your existing serial number no longer works.

• How can I save an old version of Photoshop cs? Adobe customer service can help me.

  How can I save an old version of Photoshop cs? Adobe customer service can help me.

  If you talk about photoshop cs to 2003, then you will not save it or activate it.

  Because registration is optional and not mandatory, and you meant activation, you will need to download no activation of photoshop cs2 to replace your photoshop cs and use the serial number for cs2 on the download page.

  ml https://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.HT

• I am really not satisfied with the Adobe customer service. How to cancel membership creative cloud?

  Hi all is there,

  I use creative cloud membership. And I fails to cancel the membership. I use google chrome and firefox to access my account, but when I opened 'manage plan' to cancel, there is always a 404 error.

  So I try to contact the customer service team, but there is no any direct e-mail contact, only forum and phone number, no cat. I post in the forum and that answer only Member me, not the adobe staff.

  We, customer, pay US $ 33/month to get a very bad customer service. I use many online services and Adobe seems the worst customer service I've experienced up to now.

  Adobe customer service, where are you now? Please submit and serve your customers well or your business will suffer a loss. TKS for listening!

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066

• Cannot start acrobat 9 pro (9.5). Says I have to uninstall and reinstall or call adobe customer service. Customer service, said at the forum.

  Cannot start acrobat 9 pro (9.5). Says I have to uninstall and reinstall or call adobe customer service. Customer service, said at the forum.

  No I only did a repair and it did not work. I have does not do a complete uninstall and reinstall. I just did a complete uninstall and reinstall and it works now. Thank you very much for your help!

• It was not useful to reinstall CS on an upgrade and need a 'response Code' cat representatives a Rep. The Adobe Customer Service.

  I reinstall CS to a purchase of upgrade and need a 'response Code' cat representatives a Rep. The Adobe Customer Service were not helpful at all.

  I am the holder of the registration for the software and had previously installed. I replaced my system and you need to reinstall all my software.  have software, boxes and serial in my possession. Previously, I was directed to ctl + shft + dble left click to receive a challenge code that was provided to the Adobe representative, Customer Service which in turn provide a response code that would allow my software to record properly.

  Can someone direct me to please a live agent to help me past this obstacle, or give directions for the same.

  Thanks in advance.

  Dave

  [email protected]

  Tried new support chat online and found an individual who understood exactly what to do.

  For any other person with the same problem, here's what to do:

  1. Enter the serial number of the upgrade of the software (look for the green check mark)
  2. Select the product calling and enter the serial number of eligible product
  3. Software either active or generates an error message. If the error message, go to step 4
  4. Hit (ctrl + Shift + Double click left) - which launches the sequence of stimulus / response as follows:
  5. system creates a code of challenge you will need to provide Adobe with a customer service representative
  6. Adobe customer service will provide you with a response code that perfectly complements the software activation

• How can CS3 license transfer - I join the ADOBE customer service?

  Hi, how can I contact the ADOBE CUSTOMER SERVICE

  Send my LICENSE TRANSFER form?

  Background:

  I bought a license of the software, ADOBE CS3 Mac.

  The seller has already send in the form of TRANSFER OF LICENSE from ADOBE.

  including the serial number, file number and signature.

  Now, I want to send my version send ADOBE LICENSE TRANSFER form.

  I logged in with my ADOBE ID, but all the time I am redirected to the forum.

  (my region is Germany/Europe).

  I couldn't find the right site to send a message including the attachment (transfer form) to the ADOBE's HELP.

  How can I join the ADOBE SUPPORT directly?

  Thank you Carl

  Making contact can be hit or miss for some people, and despite the demand for 24/7 chat support which normally do not weekend.

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

• Adobe customer service - history

  Hello

  I want to describe my problem here as support-contacting Adobe customer seems to got to a point where there is nothing happens and I'm ignored. I want the community to know the level of support Adobe provides for a paying customer and things will stop here.

  If someone wants to check the situation my number is 0215257780.

  All started when my credit card was expiring and I tried to update my payment information. It didn't work, so the next thing I did was to contact Customer Support. I was provided with a link where I should have updated my payment information, I filled out the form and submitted it. The guy said he tried a few times to start billing in order to update the payment method, but failed. I tried fill once again and it finally worked. The next day I saw that on my bank account that I have been ripped off with the equivalent of 10 subscription fee, each as a separate transaction (499.99 EUROS). I immediately contacted Adobe about the chat in order to correct the situation, given that the funds were still hanging in the Bank, and if Adobe have asked them if they were released without any problem. The cat guy said it will open a ticket and will solve the situation. Next day or so I contact support by telephone to ask them to get the situation resolved as quickly as possible. After all, they ripped 499.99 EUROS from my account without reason. The Lady on the phone was very nice and had an Indian accent told me that the situation will be supported. And then I saw nothing happening and to contact support to request a letter from them stating that the funds were borrowed by my account error. This letter was used with the Bank to cancel the payments. The guys at assistance chat customer made about 4 errors until the letter was created (writing $ instead of EUR and even if I provided the correct information, etc.). I got my letter, out of my transaction, empty the bank account, so I see that on the side of Adobe, they have nothing did, in my Bank appearing with - 499.99 EUR debt. After 10 days, they go to the bottom of it and refund the money. Meanwhile another transaction of 49.99 was made. Who has been refunded too a few days later. However, because of my multiple transactions and I use a foreign currency, the money back were in fact less than transactions. Not to mention the transaction fees. I explained the situation in support of customer requesting a free month subscription to a CC for the trouble. No response to this request. I also asked them to speak to a supervisor or to provide me with an email address to file a complaint. Someone had to pay for all this bs. Ten days ago and no response. It of like the Indian customer support took over the company and are covering each other * and Adobe staff does not know what is actually happening. This is outrageous. Another transaction (12) of EUR 49.99 had occurred in parallel with my monthly subscription yet a few days ago. It's like a never-ending nightmare. Who is responsible in this company? Who runs it? Customer support, really?

  I have no problem to the cancellation of my subscription and is going to start to use the tools of the competition. I am paying for the tools that Macromedia created and continues to use them when Adobe took over. Since then, many things improvided but also went down. After so many years, I feel as I am ignored, and I speak for myself as a customer is the worst case.

  Hello Bogdan,

  One can certainly understand that your experience with our support team was not good at all. Please accept my sincere apologies for the same thing.

  I will accelerate this issue probably. Please use the private Message that I sent to you, so that we can help you properly.

  Thank you

  Atul Saini

• Adobe Customer Support Portal link does not work (for the good performance of Student Edition order): Site area temporarily unavailable

  As mentioned above does not work the Adobe Customer Support Portal link (to the good Student Edition order fulfillment).

  
  After goingt to: www.adobe.com/go/eduverify and by clicking on the Adobe Customer Support Portal link a page saying: "" Adobe Customer Support Portal is an update of the system to implement major system improvements and will be temporarily unavailable starting at 15:00 DST of the Pacific on Friday, October 9".

  Today is August 10! Site is down for more than a year now!

  Please help me, I want to just sign my Student Edition Lightroom 5 and get the serial number.

  MattJimbo we had a maintenance period of this weekend.  This impact on the availability of certain services.  My apologies for the inconvenience.

• Setup error says 'Contact Adobe Customer Support for Assistance', but it seems impossible. I'm trying to install CS3 on Maverick.  Will I just give it up as hopeless and kiss my Adobe software goodbye?

  I went around and around the Adobe customer support site, and it only allows me to post a request in the support group.

  I downloaded a dmg of CS3. I have my license loan number.

  I try to install it, and I get the error message:

  Setup error

  Setup has encountered an error and cannot continue. Contact Adobe customer service.

  But I can't communicate with them. Adobe support is going in circles. Now what?

  Maybe CS3 does not work on OSX Mavericks.  It would help if they would just say.

  Some people have had some success, http://roaringapps.com/apps:table

  You must run the cleaner and then try and install, use the CC cleaning tool to solve the installation problems | CC, CS3 - CS6

  If this fails with the same indefinable message, check your Setup logs, problems with the Setup logs. CS5.5, CS5, CS6, CC

• Premiere Pro CS4 Setup error - 'the Installer database is damaged. Please contact Adobe Customer Service.

  I had to replace my hard drive and so I had to reinstall Premiere Pro CS4. I tried to do with the files that I had downloaded before, but the installation failed and gave me the error message "the Installer database is corrupt. Please contact Adobe Customer Service.

  I assumed that the files I downloaded have become corrupted, so I opened a session and re-uploaded the files ADBEPPROCS4_LS7.7z and ADBEPPROCS4_LS7.exe. I ran ADBEPPROCS4_LS7.exe and it also failed and gave me the same error message. I tried another download on a different page and got the same error again.

  Can anyone suggest what I can do to get my program installed?

  Error «...» The Installer database is corrupt... "when you install Adobe Creative Suite 4 or point product

• Adobe Acrobat 7.0 - reinstalled on the new PC, impossible to activate, the Adobe customer service sent link to download the new? others? Version. Installed, but on the installer said series

  With raw interface of Adobe, I thought that the screen that gave me was to ask the question; He didn't inform me that I was typing the subject line. But unless clunkily review:

  Have an old but legitimate copy of Adobe 7.0. I had to get a new computer. I reinstalled A7.0 of my disks, but Internet and phone reactivation failed. After having jumped through the independent windows on the Adobe site, found the link to Customer Service chat. The representative told me that I had to download a new one? different? A7.0 version leave a link, he sent me. I did it.

  I have successfully downloaded the new? version 7.0 and installed it. But the installation, when I was asked for my serial number, he said it was an invalid number. I tried again, without dashes, without success. I went back to the Adobe Customer Service, where a person told me that I had to download a new? different? A7.0 version. I told her to re-read my original post, I had already done. After a long wait, she told me that she did not know much about A7.0 and told me to go to the Adobe communities.

  So, Adobe communities, here hoping one of you has the most knowledge about the installation of Adobe Acrobat, Adobe Acrobat Customer Service!

  Thank you

  Marc

  Sounds like you are trying to install with the ORIGINAL serial number provided with your product rather than the NEW one with the download.

  Adobe do support the last two versions (10 and 11) so if they have knowledge of 7 at all it's just a lucky accident...!

  Furthermore, I hope that you install on an old computer to Windows XP, because you won't get far in Windows 7 or Windows 8 with this version...

• How do you get the Adobe customer service to give an a contact email? I have problems!

  How can I get the Adobe customer to give me an e-mail address? I have problems!

  Experience shows that in most cases, one becomes faster and better help by posting questions on these forums. And it's free.