Adobe Illustrator crashes when you try to copy

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  After 4 months of trying to figure out what adobe Illustrator still does not work. It crashes when I try to click on a file or when I try to open a new. I get a dialog box saying that adobe Illustrator is suddenly broken down. I tried to uninstall, reinstall, update all my drivers and still nothing. I had a problem with the GPU drivers telliing me to udate even if I had more recent drives for my laptop. I work on a lenovo with windows 10. Adobe support can't understand why it keeps crashing. When adobe will solve this problem?

  Illustrator usually needs a printer. If none is there, install a PDF printer.

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  ozgazl wrote:

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• Windows Explorer crashes when you try to copy a file

  Win xp Pro

  When you try to copy a file using windows Explorer, the application crashes. I tried to use select times of right mouse and select menu with the same results.

  All solutions short of re - install XP

  Win xp Pro

  When you try to copy a file using windows Explorer, the application crashes. I tried to use select times of right mouse and select menu with the same results.

  All solutions short of re - install XP

  This happens with any file or a particular file?

  Have you tried the copy command from a command prompt window (start > run > cmd > OK)?

  For the full syntax of the copy command, see http://technet.microsoft.com/en-us/library/bb490886.aspx

• Adobe Muse crashing when you try to move an item

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  Any help to fix this problem would be much appreciated...

  
  See you soon

  

  Hello

  Please restart your computer. The Director of Drag OS level is in poor condition. The only reliable method to reset is to restart your computer.

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  Muse crashes, error in the description report

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  Vivek

• Explore Windows 7 crashes when you try to copy files, pictures, etc.

  I have Windows 7 and since a few weeks ago, every time I try to copy files, documents, photos from one folder to another or photos from my SD card to my computer, or unzip compressed files, when I try to paste, explore Windows crashes and closes.

  Can someone help me please.

  Thank you.

  If you mean that you see something like this:

  

  If this is the case, read this:

  Maybe you have a distressed Explorer Shell Extension.

  Several recent systems of the incidents involving Acer and MyWinLocker of EgisTec (which is already known to include some suspicious Explorer shell extensions) that could come preinstalled on your system.

  Even if your system is not at Acer there installed MyWinLocker and since there were many reports indicate that it contributes to crashes explore it seems a good place to start looking.

  If you look in your installed programs and find MyWinLocker or whatever it is of EgisTec and you don't know what that is, or why it is there consider just uninstall, restart, and then see how things work.

  If you have determined that MyWinLocker or any other program EgisTec intervene follow GP below, so you will be able to see all Explorer shell extensions.

  If you see all the extensions of EgisTec, software security PSD, eDataSecurity, DragDropProtect (they will be some of pink extensions) start with these first.

  If none of these things exist, continue:

  When the Windows Explorer (not Internet Explorer) is wrong (especially when right click), begin to suspect third-party add-ons explore extension.  You can also see some errors of NAT (DEP, Data Execution Prevention).  DEP errors are reported when XP will be threatened by a program and Windows stops threatening program.  Windows should never feel threatened by the Explorer Windows (or Internet Explorer) to less that some add-on is the cause.

  Those who would be the Explorer extensions that do not belong to Microsoft.  This means that extensions that you have added.  Solution Explorer extensions are generally well and installation of certain applications will install extensions from Explorer solutions for you, give you a choice and sometimes they can be added without your knowledge when you install the new software.

  Solution Explorer extensions are sometimes added as a new right-click option, you see on folders and files (like the scan of this file, open that file, play this song).

  If there is something in particular that you do during exploration that you know will be the cause of the problem, which will help focus on the problem and the help that you suddenly know, when you have found and corrected.

  If you can get there when you want it, make an adjustment and then there is no message the next time you don't do anything, you do, you have found and corrected.

  First of all you need a way to see what modules explore you have installed now and a way to turn them off (not uninstall them) so you can understand that we are at the origin of the problem.  You can have a lot of extensions not installed Microsoft don't even know you about.

  Download ShellExView here to see what Explorer extensions you have loaded:

  http://www.NirSoft.NET/utils/shexview.html

  ShellExView does not install anything on your computer, simply of runs and displays.

  After you launch ShellExView (shexview.exe double click) and acknowledge the security warning, adjust the column widths, so you can see everything clearly.  Under Options, choose "Mark non-Microsoft Extensions" and extensions not Microsoft will be pink, clear, but on some systems, which is a difficult color to see, so click on display, choose the columns and move up or move down in the column of Microsoft is narrower upwards (Mount) so you can see on your screen without having to scroll left and right.

  Click on the header of column called Microsoft (it can be the way out of the right side of the screen) to sort the display (by clicking on the column heading in Microsoft) so all non Microsoft extensions are at the top and easy to see.  They will say 'No' and be marked in pink because they are not extensions Microsoft, something like this:

  

  Non-Microsoft extensions would be things you have added (non-Microsoft) and are what you should be suspect.

  If you see extensions which do not have anything that is listed under Description, Version, product name, company or have special names that looks like they might be letters and numbers just randomly, you might want to look at these first.

  You can also Google the name of a suspect add-on and see if there is any success on the Explorer accidents or mistakes DEP and what other people have done about it.

  You can Google something like:

  Windows Explorer crash

  You must complete your suspect on behalf of adds on.

  See what kind of search results hits you get and are looking for solutions or situations that sound like yours.

  I'm not a defender of trial and error, but I can't think of another way to do...

  Right click and disable the non Microsoft extensions one at a time (or maybe in small groups of 3-5), keep a list, so you can enable them again later if you wish. The result of the change is immediate and no reboot is necessary.  Test your failure condition (right click).  If the Explorer starts to act normally, you'll know that some extension you just disabled in this group of 3-5 is the culprit, then you can start to enable them one by one until the Explorer fails again.

  A user reported that it was necessary to restart the browser after each adjustment to do that press Ctrl-E since in ShellExView.

  If you recognize all the extensions that have been added or recently downloaded, start with these first.

  Disabling the extension does not uninstall the extension - it is just disabled.  You can always enable it later, so keep track of things by writing them down.

  Disable them one at a time or in small groups (to make things go faster) until your right click does not generate an error, then restart and test again to be sure.   You have disabled the last extension would be suspicious.

  You can also disable all non-Microsoft extensions, restart, test your fault condition and allow them one at a time until you find the one that generates the failure condition.

  If you have a large number of extensions, you can disable them is small groups, 3-5 at a time instead of 1 at a time until your system starts to behave.

  When it does not, you will know that the problem is one of the extensions of this small group and you can enable members of the Group at a time until the problem returns, then the problem is with the last extension that you enabled.

  The hope is that you will find extensions that is causing the problem and then you can figure out what on this subject - either uninstall it or see if you can get an update of the author of the extension of their web page.

  I have not your problem, but I can when you toggle extensions, the extension is immediately disabled, so disable an extension does not seem to require a restart, but if you think that you have found the problem, I reboot and repeat the test in any case to be sure the problem disappeared.

  If you post your non-Microsoft extensions list, maybe someone will recognize it as a potential problem.

  If you find the offending extension that's the problem, please let us know what it is that I can add to my list!

• Illustrator crashes when you try to open the preferences window

  I have CS5 on windows 7. When I try to open the illustrator of window preferably hangs and does not open it. I can hit escape and it will go back to work very well. I tried to leave thinking maybe it was a strange problem loading, but nothing changes. Other that that everything works perfectly well just refuses to open the preference window. I tried searching but I can't find anyone else with this issue, I hope I do not have to reinstall but it's starting to look like, maybe it's my only option.

  crutchlets,

  You should consider at least two approaches.

  We need to dramatically increase the resolution of the monitor to see if he's hiding somewhere there, in which case you can drag to the area with other things, then cut again and clean up the mess.

  (Another is to try the relevant measures in the following list (1-4) and 6) as the last resort).

  The following is a general list of things you can try when the question is not in a specific file (you tried/made some of them already). 1 and 2) are easier for temporary strangenesses and 3) and 4) specifically preferences might be corrupt); ((5) is a list in itself and 6) is the last resort.

  (1) close Illy and open again.

  (2) restart the computer (you can do that up to 3 times);

  (3) close Illy and press Ctrl + Alt + Shift / Cmd + Option + shift during startup (easy, but irreversible);

  4) move the folder (follow the link with this name) with closed Illy (more tedious but also more thorough and reversible);

  5 look through and try the relevant among the other options (click on the link with that name, item 7) is a list of the usual suspects among other applications which can disturb and confuse Illy, point 15) applies to the maybe CS5, CS6 and CC);

  Even worse, you can:

  (6) uninstall, run the vacuum cleaner tool (if you have CS3/CS4/CS5/CS6/CC), and then reinstall.

  http://www.Adobe.com/support/contact/cscleanertool.html

• Illustrator crashes when you try to save

  Hello

  I just posted on this forum a problem of not being able to print. It is a different problem (although maybe they are related).

  There is a file created in Illustrator CS2 (I think) a couple of years.

  I am able to open the file in CS5 Illy without any problem and edit.

  But as soon as I try to save the file (even without having made any changes), Illustrator crashes. There even insofar as the record dialog box options, it just hangs.

  There is no text in this file - it's just 15 images embedded with a small 3d extrusion.

  I use version Middle East CS5.0.1 on Windows 7 Ultimate 64 bit.

  Here is the crash report Windows gives me, if it is of no help:

  Problem signature:
    
  Problem Event Name: APPCRASH
  Application Name: Illustrator.exe
  Application Version: 15.0.1.93
  Application Timestamp: 4cd17b3a
  Fault Module Name: AGM.dll
  Fault Module Version: 4.20.69.9418
  Fault Module Timestamp: 4c296457
  Exception Code: c0000005
  Exception Offset: 00240f9d
  OS Version: 6.1.7601.2.1.0.256.1
  Locale ID: 1033
  Additional Information 1: 0a9e
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional Information 3: 0a9e
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
  
  

  Any help, ideas or suggestions would be very appreciated.

  Thank you

  Ariel

  If any file you try to save crashes constantly, then take a look at what printer you have selected and choose a different printer or update the .ppd for your printer.

  Otherwise try to reset your preferences by pressing Shift Ctrl alt immediately after the start of Illustrator

• Windows Explorer crashes when you try to copy files (from dvd - rom on the hard drive)

  This is the error I get, copied from the technical details of UAC.

  I tried to create the new account and sfc/scannow
  sfc/scannow pointed out problems and errors, but is unable to repair.
  The Explorer.EXE version 6.1.7600.16450 program ceased to interact with Windows and was closed. To see if there is more information about the problem, check the history of the problem in the control panel of the center of the Action.

  Process ID: 98c

  Start time: 01ced605f3f95e5c

  Time of termination: 60000

  Application path: C:\Windows\Explorer.EXE

  Report ID:
  Is that the next step of repair window?
  Thanks in advance

  One of the recurring errors in Event Viewer was the 'Source' following 'KScsiPrt ':

  The description for event ID 9 source KScsiPrt is not found. Either the component that triggers this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

  
  

  If the event is on another computer, the display information had to be saved with the event.

  
  

  The following information has been included in the event:

  
  

  \Device\Scsi\KScsiPrt1

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• Nobody knows... including Adobe why Photoshop crashes when you try to print. I had Adobe take on my computer, they put it is good, and then as soon as I download an update off he goes again. ADOBE when are you going to address this problem there I

  Nobody knows... including Adobe why Photoshop crashes when you try to print. I had Adobe take on my computer, they put it is good, and then as soon as I download an update off he goes again. ADOBE when are you going to fix this problem it is we makes everyone crazy.

  I'm willing to take to social media, this problem will just on and so forth. Someone has found a permanent solution, if so can you let me know the answer.

  Hey Abram,

  What version of Photoshop are you using?

  What operating system do you use?

  ~ UL

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  the link you show the locations of preference files so you can delete/rename them without having to open the program.

• Illustrator crashes when you open any file

  Adobe Illustrator crashes everytime I try to open or create any document. I tested the file formats are AI (CC) adobe PDF and JPG. I tried to reset my computer as well. I want to uninstallthe program, but my creative cloud application refuses to load, so I have no way to re - install Illustrator

  Sam,

  Try the list (you can keep 6) until you can load the cloud).

  The following is a general list of things, try when the question is not in a specific file, and when it is not caused by problems with opening a file from external media. You tried/made some of them already; 1 and 2) are easier for temporary strangenesses and 3) and 4) specifically preferences might be corrupt); ((5) is a list in itself and 6) is the last resort.

  If possible / there is, you must record a current work first, of course.

  (1) close Illy and open again.

  (2) restart the computer (you can make up at least 5 times);

  (3) close Illy and press Ctrl + Alt + Shift / Cmd + Option + shift during startup (easy, but irreversible);

  4) move the folder (follow the link with this name) with closed Illy (more tedious but also more thorough and reversible), for CS3 - CC you can find the file here:

  https://helpx.Adobe.com/Illustrator/KB/preference-file-location-Illustrator.html

  5 look through and try the relevant among the other options (click on the link with that name, item 7) is a list of the usual suspects among other applications which can disturb and confuse Illy, point 15) applies to the maybe CS5, CS6 and CC);

  Even worse, you can:

  (6) (check the box to delete the preferences), run the cleanup tool (if you have CS3/CS4/CS5/CS6/CC) to uninstall and reinstall.

  http://www.Adobe.com/support/contact/cscleanertool.html

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  Hello

  Have you tried it on another browser?

  You can also contact our Adobe sales to place an order.

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