Adobe InDesign crashing constantly
I am running Adobe InDesign CC 2015 in Mac Os X 10.9.5
ID crashes sometimes when I adjust the kerning, sometimes when I change the size of a text box, sometimes when I cut and paste text, sometimes when I place a library item... basically when I try to work... and it takes me 20-30 minutes to make a 5 minutes worth of work.
What I've done.
(1) reinstalled InDesign CC 2015
(2) delete prefs (several times)
(3) installed the CopyTextPlugin.app
(4) prefs rebooted and deleted with all the changes
(5) installed Muse CC 2014.3
(6) uninstalled and re-installed Dreamweaver
7) uninstalled and reinstalled Adobe Acrobat DC
To revert to a previous InDesign is not an option because I need to use the paragraph shading.
Help!
And, of course, report about the problem means that figure you out how to fix it.
I rolled back my ID CC 2015 11.0.0.72 version and (knock wood), it seems to have stabilized it.
Tags: InDesign
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Process: Adobe InDesign CC [266]
Path: / Applications/Adobe InDesign InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe CC
ID: com.adobe.InDesign
Version: 9.3.0.106 (9300)
Code type: X 86-64 (Native)
Parent process: launchd [126]
Date/time: 2015-04-04 17:50:52.413-0500
OS version: Mac OS X 10.6.8 (10 K 549)
Report Version: 6
Interval since last report: s 1652059
Crashes since last report: 8
Per-App interval since last report: 638357 sec
Per-App crashes since last report: 6
Anonymous UUID: C9638736-8E24-4330-AF10-E2E4B73C61E5
Exception type: EXC_BAD_ACCESS (SIGSEGV)
Exception codes: KERN_INVALID_ADDRESS at 0 x 0000000000000000
Crashed thread: 0 dispatch queue: com.apple.main - wire
Thread 0 crashed: dispatch queue: com.apple.main - wire
0 com.adobe.InDesign.Text 0x00000001205d048d boost::exception_detail:copy_boost_exception(boost::exception*,_boost::exception_const*) + 3500877
1 ... Composer InDesign.Paragraph 0x00000001223af46c boost::exception_detail:copy_boost_exception(boost::exception*,_boost::exception_const*) + 20588
2 ... Composer InDesign.Paragraph 0 x 0000000122343123 GetPlugIn + 26675
3 ... Composer InDesign.Paragraph 0 x 0000000122340794 GetPlugIn + 16036
4 ... Composer InDesign.Paragraph 0 x 0000000122342779 GetPlugIn + 24201
5 ... InDesign.Paragraph 0x000000012233cfcf + 1759 GetPlugIn composer
6 com.adobe.InDesign.Text 0x00000001205d00f0 boost::exception_detail:copy_boost_exception(boost::exception*,_boost::exception_const*) + 3499952
7 com.adobe.InDesign.Text 0x00000001203c5829 boost::exception_detail:copy_boost_exception(boost::exception*,_boost::exception_const*) + 1359593
8 com.adobe.InDesign.Text 0x00000001203c09b7 boost::exception_detail:copy_boost_exception(boost::exception*,_boost::exception_const*) + 1339511
com.adobe.InDesign.Text 9 0x00000001203df56a boost::exception_detail:copy_boost_exception(boost::exception*,_boost::exception_const*) + 1465386
10 com.adobe.InDesign.Text 0x00000001203df42a boost::exception_detail:copy_boost_exception(boost::exception*,_boost::exception_const*) + 1465066
11 com.adobe.InDesign.Text 0x00000001203d987d boost::exception_detail:copy_boost_exception(boost::exception*,_boost::exception_const*) + 1441597
12 PublicLib.dylib 0x00000001011c22dd CShape::ProcessDrawShape (GraphicsData *, int) + 317
13 com.adobe.InDesign.Text 0x00000001202ff499 boost::exception_detail:copy_boost_exception(boost::exception*,_boost::exception_const*) + 547673
14 com.adobe.InDesign.Text 0x00000001202feba4 boost::exception_detail:copy_boost_exception(boost::exception*,_boost::exception_const*) + 545380
15 PublicLib.dylib 0x00000001011c22dd CShape::ProcessDrawShape (GraphicsData *, int) + 317
16 PublicLib.dylib 0x00000001011c319c CShape::DrawHierarchy (GraphicsData *, int) + 396
17 PublicLib.dylib 0x00000001011bfbe0 CGraphicFrameShape::DrawShape_Hierarchy (GraphicsData *, int) + 1920
18 PublicLib.dylib 0x00000001011bf1d3 CGraphicFrameShape::DrawShape (GraphicsData *, int) + 131
19 PublicLib.dylib 0x00000001011c22dd CShape::ProcessDrawShape (GraphicsData *, int) + 317
20 com.adobe.InDesign.Layer 0x0000000122887cf1 0 x 122882000 + 23793
21.. InDesign.Generic element in Page 0 x 0000000122042688 + 142664 GetPlugIn
22 com.adobe.InDesign.Layer 0x0000000122887ba9 0 x 122882000 + 23465
23 com.adobe.InDesign.Layer 0x000000012288754c 0 x 122882000 + 21836
24 com.adobe.InDesign.Spread 0x00000001211afb09 0x1211a7000 + 35593
25 com.adobe.InDesign.Spread 0x00000001211adb9d 0x1211a7000 + 27549
26 com.adobe.InDesign.Spread 0x00000001211ab249 0x1211a7000 + 16969
27... adobe. InDesign.AppFramework 0x000000011af703bf GetPlugIn + 76767
28 com.adobe.InDesign.Layout UI 0x000000011c882edf GetPlugIn + 869487
29 com.adobe.InDesign.Layout UI 0x000000011c8807b7 GetPlugIn + 859463
30 com.adobe.InDesign.Layout UI 0x000000011c87f2ba GetPlugIn + 854090
31 com.adobe.InDesign.Layout UI 0x000000011c87ee3b GetPlugIn + 852939
32 com.adobe.InDesign.Layout UI 0x000000011c8841bd GetPlugIn + 874317
33 DV_WidgetBinLib.dylib 0x000000010004056f AGMDrawnPanelView::DoPostCreate() + 1039
34 com.adobe.dvaui.framework 0x0000000100bd231c dvaui::ui:UI_Node:UI_DrawSelf(dvaui::drawbot::Drawbot*,_bool,_dvaui::drawbot::ColorRGBA_const*) const + 332
35 com.adobe.dvaui.framework 0x0000000100bd2725 dvaui::ui:UI_Node:UI_DrawAndCache(dvaui::drawbot::Drawbot*,_bool,_dvaui::drawbot::ColorRGBA_const*) const + 901
36 com.adobe.dvaui.framework 0x0000000100bd2a48 dvaui::ui:UI_Node:UI_DispatchDrawToChild(dvaui::ui::UI_Node_const*,_dvaui::drawbot::Drawbot*) + 296
37 com.adobe.dvaui.framework 0x0000000100bd11db dvaui::ui:UI_Node:UI_Draw(dvaui::drawbot::Drawbot*) const + 43
38 com.adobe.dvaui.framework 0x0000000100bd231c dvaui::ui:UI_Node:UI_DrawSelf(dvaui::drawbot::Drawbot*,_bool,_dvaui::drawbot::ColorRGBA_const*) const + 332
39 com.adobe.dvaui.framework 0x0000000100bd2725 dvaui::ui:UI_Node:UI_DrawAndCache(dvaui::drawbot::Drawbot*,_bool,_dvaui::drawbot::ColorRGBA_const*) const + 901
40 com.adobe.dvaui.framework 0x0000000100bd2a48 dvaui::ui:UI_Node:UI_DispatchDrawToChild(dvaui::ui::UI_Node_const*,_dvaui::drawbot::Drawbot*) + 296
41 com.adobe.dvaui.framework 0x0000000100bd11db dvaui::ui:UI_Node:UI_Draw(dvaui::drawbot::Drawbot*) const + 43
42 com.adobe.dvaui.framework 0x0000000100bd231c dvaui::ui:UI_Node:UI_DrawSelf(dvaui::drawbot::Drawbot*,_bool,_dvaui::drawbot::ColorRGBA_const*) const + 332
43 com.adobe.dvaui.framework 0x0000000100bd2725 dvaui::ui:UI_Node:UI_DrawAndCache(dvaui::drawbot::Drawbot*,_bool,_dvaui::drawbot::ColorRGBA_const*) const + 901
44 com.adobe.dvaui.framework 0x0000000100bd2a48 dvaui::ui:UI_Node:UI_DispatchDrawToChild(dvaui::ui::UI_Node_const*,_dvaui::drawbot::Drawbot*) + 296
45 com.adobe.dvaui.framework 0x0000000100bd11db dvaui::ui:UI_Node:UI_Draw(dvaui::drawbot::Drawbot*) const + 43
46 com.adobe.dvaui.framework 0x0000000100bd231c dvaui::ui:UI_Node:UI_DrawSelf(dvaui::drawbot::Drawbot*,_bool,_dvaui::drawbot::ColorRGBA_const*) const + 332
47 com.adobe.dvaui.framework 0x0000000100bd2725 dvaui::ui:UI_Node:UI_DrawAndCache(dvaui::drawbot::Drawbot*,_bool,_dvaui::drawbot::ColorRGBA_const*) const + 901
48 com.adobe.dvaui.framework 0x0000000100bd2a48 dvaui::ui:UI_Node:UI_DispatchDrawToChild(dvaui::ui::UI_Node_const*,_dvaui::drawbot::Drawbot*) + 296
49 com.adobe.dvaui.framework 0x0000000100bd22d4 dvaui::ui:UI_Node:UI_DrawSelf(dvaui::drawbot::Drawbot*,_bool,_dvaui::drawbot::ColorRGBA_const*) const + 260
dvaui::UI:UI_Node:UI_DrawAndCache(dvaui::drawbot::Drawbot*,_BOOL,_dvaui::drawbot::ColorRGBA_const*) 50 com.adobe.dvaui.framework 0x0000000100bd2725 const + 901
51 com.adobe.dvaui.framework 0x0000000100bd2e3c dvaui::ui:UI_Node:UI_DispatchDrawFromRoot(dvaui::drawbot::ColorRGBA_const&,_dvaui::drawbot::Drawbot*,_bool) const + 348
52... obe. InDesign.Application UI 0x000000011cecad02 CPMUnknown < ISAXContentHandler >: CPMUnknown(IPMUnknown*) + 799586
53 com.adobe.dvaui.framework 0x0000000100c61206 Sub dvaui::drawbot:InvokeDrawbotFromRegionT < dvaui::ui:OS_View, std::const_mem_fun1_ref_t < sub, dvaui::ui:OS_View, dvaui::drawbot:Drawbot * >, NSView * > (dvaui::ui:OS_View const &, std::const_mem_fun1_ref_t < void, dvaui::ui:OS_View, dvaui::drawbot:Drawbot * > const &, const dvaui::drawbot:SupplierInterface &, NSView *, __HIShape const * dvaui) (: drawbot::SurfaceInterface *, bool) + 198
54 com.adobe.dvaui.framework 0x0000000100c5dbec Sub dvaui::drawbot:InvokeDrawbot < dvaui::ui:OS_View, std::const_mem_fun1_ref_t < sub, dvaui::ui:OS_View, dvaui::drawbot:Drawbot * >, NSView * > (dvaui::ui:OS_View const &, std::const_mem_fun1_ref_t < void, dvaui::ui:OS_View, dvaui::drawbot:Drawbot * > const &, const dvaui::drawbot:SupplierInterface &, NSView *, __HIShape const * dvaui) (: drawbot::SurfaceInterface *, std::vector < dvacore::geom:RectT < int >, std::allocator < dvacore::geom:RectT < int > > > *, bool) + 364
55 com.adobe.dvaui.framework 0x0000000100c4d992 dvaui::ui:OS_View:UI_HandlePlatformDrawEvent(dvaui::drawbot::SurfaceInterface*) + 402
56 com.adobe.dvacore.framework 0x000000010067d164 int dvacore::config:ErrorManager:ExecuteFunction < sub > (< vacuum > boost::function0 *, void *) + 68
57... obe. InDesign.Application UI 0x000000011cec90c2 CPMUnknown < ISAXContentHandler >: CPMUnknown(IPMUnknown*) + 792354
58 com.adobe.dvacore.framework 0x000000010067d1fc Sub dvacore::config:ErrorManager:ExecuteFunctionWithTopLevelExceptionHandler < sub > (boost::f unction0 < sub >, bool *) + 140
59 com.adobe.dvacore.framework 0x000000010067ed6d Sub dvacore::config:ExecuteTopLevelFunction < sub > (< vacuum > boost::function0, bool *) + 125
60 com.adobe.dvaui.framework 0x0000000100c57df6 dvaui::ui::OS_NodeTimerData::RemoveTimer() + 25926
61 com.apple.AppKit 0x00007fff85fdecc5-[NSView _drawRect:clip:] + 3390
62 com.apple.AppKit 0x00007fff85fdd938-[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
63 com.apple.AppKit 0x00007fff85fddca2-[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
64 com.apple.AppKit 0x00007fff85fddca2-[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
65 com.apple.AppKit 0x00007fff85fddca2-[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
66 com.apple.AppKit 0x00007fff85fddca2-[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
com.apple.AppKit 67 0x00007fff85fddca2-[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
68 com.apple.AppKit 0x00007fff85fddca2-[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
69 com.apple.AppKit 0x00007fff85fdc00a-[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 767
70 com.apple.AppKit 0x00007fff85fdbb2c-[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 254
71 com.apple.AppKit 0x00007fff85fd83de-[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
72 com.apple.AppKit 0x00007fff85f51c0e-[NSView displayIfNeeded] + 969
73 com.adobe.owl 0x0000000100493bcc OWLControlBarGetResizeGripper + 34988
74 com.adobe.owl 0x00000001004a0b01 OWLWidgetGetMetrics + 23754
75 com.adobe.owl 0x00000001004a04da OWLWidgetGetMetrics + 22179
76 com.adobe.owl 0x00000001004a1530 OWLWidgetGetMetrics + 26361
77 com.adobe.owl 0 x 0000000100476318 0x10044e000 + 164632
78 com.adobe.owl 0x000000010048d6ac OWLControlBarGetResizeGripper + 9100
79 com.adobe.owl 0x000000010049b081 OWLWidgetGetMetrics + 586
80 com.adobe.owl 0x000000010049a657 OWLWidgetShow + 491
81 WidgetBinLib.dylib 0x000000010030d8bc DocumentPresentation::MakeActive() + 76
82 com.adobe.InDesign.Layout UI 0x000000011c838bdc GetPlugIn + 565612
83 com.adobe.InDesign.Layout UI 0x000000011c8383a4 GetPlugIn + 563508
PublicLib.dylib 0x00000001010f4b01 Command::DoImmediate (short) + 33 84
85 com.adobe.InDesign.Utilities 0x000000011cc2941c 0x11cc27000 + 9244
86 com.adobe.InDesign.Utilities 0x000000011cc295a5 0x11cc27000 + 9637
87... adobe. InDesign.AppFramework 0x000000011af4b74f boost::exception_detail:copy_boost_exception(boost::exception*,_boost::exception_const*) + 32271
88 PublicLib.dylib 0x00000001010f3dc0 CmdUtils::ProcessCommand(ICommand*) + 64
89... InDesign.Document frame 0x000000011db0bda7 0x11dadd000 + 191911
90... InDesign.Document frame 0x000000011db0e83c 0x11dadd000 + 202812
91 PublicLib.dylib 0x00000001010f4b01 Command::DoImmediate (short) + 33
92 com.adobe.InDesign.Utilities 0x000000011cc2941c 0x11cc27000 + 9244
93 com.adobe.InDesign.Utilities 0x000000011cc295a5 0x11cc27000 + 9637
94... adobe. InDesign.AppFramework 0x000000011af4b74f boost::exception_detail:copy_boost_exception(boost::exception*,_boost::exception_const*) + 32271
95 PublicLib.dylib 0x00000001010f3dc0 CmdUtils::ProcessCommand(ICommand*) + 64
96... adobe. InDesign.AppFramework CPMUnknown < ISAXContentHandler > 0x000000011b04e6e8: CPMUnknown(IPMUnknown*) + 772120
97 main 0x0000000100001dbc com.adobe.InDesign + 412
98 com.adobe.InDesign 0x0000000100001bb4 start + 52
Have you tried to screw up your preferences and restart?
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InDesign crashes after starting from Sierra update [URGENT]
Hello
on my MacBook Pro, InDesign crashes immediately after the start from Sierra has been installed.
1 uninstall and reinstall do not solve the problem
2 setting the menu bar auto-masquage did not help.
If someone has an idea, I would be eternally grateful...
Personal Adobe > please help, I need to finish a project quickly.
Kind regards.
OK in my case, that it is related to the RAID used on my computer, with which Indesign 11.4.1 problems, known by developers.
Easy solution: uninstall 11.4.1, install version 11 and install the update to 11.4 and NOT 11.4.1.
11.4 works well.
Thanks to the team of Adobe support for this solution.
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V.8 InDesign crashes on startup and loading, after which works all fine, except the Panel who are slow like crazy. Replacement by default/history, has no effect.
Is there any help for this issue or it's political Adobe to care not at all?
Nicely,
Damir
CS6 is not supported because there is no financial sense to spend money trying to 'fix' an old program to run on a new hardware/OS with (no guarantee of success), or a willingness of users to pay for repairs when new versions are already in operation. There is no reason why you can't continue working in CS6 - do - if you don't need the features that have been added since then. You just need to run it on a compatible hardware.
-
Why is my indesign keep crashing, I can't work and I'm lost money! I uninstalled and reinstlled and still not back to normal. Help, please.
Hi Diandre
Please make sure that your InDesign CC 2015 is updated to the latest version 11.4.1.102, if it is not, and make sure you're trashing preferences and cache before running the InDesign update.
If accidents are still happening, so make sure you submit the accident report to Adobe.
In the meantime, accidents are happening with a particular document or in a specific workflow? If Yes, then please share the document as a package with [email protected] or can he us say about the actions that you perform before InDesign crashed.
Concerning
Anasuiya Gupta
-
InDesign crashing case number: 0188079563
One of my colleagues has opened case number: 0188079563 as InDesign crashing, can you please
Support Adobe tried to understand what could happen, they look at Windows logs to see what said errors, and they said it was related to our NAS. Here's what the newspaper said by mistake:
Name of the failing application: InDesign.exe, version: 11.4.0.90, time stamp: 0x574c8600
Name of the failed module: Public.dll, version: 11.4.0.90, time stamp: 0x574c84e4
Exception code: 0xc0000005
Offset: 0x000000000007d344
ID of the process failed: 0 x 2228
Start time of application vulnerabilities: 0x01d1f3fcdb36429d
The failing application path: C:\Program Files\Adobe\Adobe InDesign 2015\InDesign.exe CC
Path of the failing module: C:\Program Files\Adobe\Adobe InDesign 2015\Public.dll CC
Report ID: bf9f2154-09f9-4028-b82c-ca3c81866b57
Faulting full name of the package:
ID of the failed package-parent application:
I don't know why they said that this error should be the NAS Server? More clarification or any KB article explaining the question
Thank you
You must uninstall and then reinstall the basic version and download the updated 11.3 from the link that I posted earlier.
-
Window: "Adobe InDesign CC 2015 no longer works"
I am currently using the creative cloud and each prgram works very well, with the exception of InDesign.
When I try to open InDesign I always get a window that says: "Adobe InDesign CC 2015 no longer works. There is a problem that causes the program no longer works. The program will be closed and it will be mentioned when there is a solution "with a"Close the program"button.
I tried to reinstall InDesign, but it did not help.
Photoshop and other programs of the Cloud work very well, but just inDesign does not work and I don't really know which may be the problem.
Any of you know the answer?
PS: The window message has been translated into English, sorry if it sounds like gibberish.
Hi all
It was a problem with InDesign to crash at launch on a Windows computer due to files MSVCR120.dll. below are the steps to solve the problem:
1 reset the InDesign preferences (from records the and itinerant) please see: InDesign and locations of support Preferences
2 download the repair MSVCR files from this link: Download Visual C++ Redistributable for Visual Studio 2012 updated 4 of the official Microsoft Download Center
3. download the first two files EXE (x 86 & x 64)
4. run both of them one by one, choose the repair option.
5 restart the computer after completing the execution of these two
6. start InDesign and you should be good to go.
Kind regards
OM
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