Adobe indicates that I paid, but I am unable to use it on my computer.  When I connect, it says I have not all qualified products?  Help, please.

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  I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  Hello

  Please contact the support.

  Contact the customer service

  Concerning

• I have Lightroom CC last updated.  I use and Olympus OM - D E M10 Mark II.  Adobe indicates that the ORF of this camera raw file should be supported.  However, when I try to import it says not visible.  What is the problem?

  Is there a solution to my problem?  Adobe shows the camera as supported, but the updates do not work. I noticed in Photoshop CC it's the RAW drive is not more late, but it will not update to version 9.2

  Thank you

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  Claes - thank you.  That's what I'll do.  Since Adobe showed as a camera supported on their site and indicated 9.2 Raw I thought that she had been released.

  Thank you for responding.

  Have a great day,

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  Just downloaded the app for iPad. Y at - there a step I'm missing?

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  You can also see Cloud Creative applications back in test mode after an update until 2015 for CC

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  CS2: Error: unavailable activation server | CS2, Acrobat 7, hearing 3 -.

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

  https://helpx.Adobe.com/Creative-Suite/KB/CS2-product-downloads.html

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  Hello

  Please, you can consult the links below-

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  Kind regards

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• After windows update, I tried to reinstall acrobat adobe XI that installed fine, but when I opened it, the language had changed into a kind of Cyrrilic alphabet. Weird! During installation I choose English as my tongue so have no idea what's going on

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  Hi rebrad999,

  Please see the following KB doc on this topic: error 'incompatibility of language between the entered serial number and language of launch Acrobat | Windows

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• I am a student in the United Kingdom, and my account Adobe said that my adobe creative cloud subscription has expired so I can't use the software. However when I access my account through "onthehub" he told me that the same subscription has not expired. P

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  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Support the contact - person I'm trying to communicate with a person that I paid for my subscription to the CC and it is to show that I have not bought the product.  The page to contact technical support is a labyrinth and continues to loop back to the sa

  I am trying to contact a person that I paid for my subscription to the CC and it is to show that I have not bought the product.  The page contact technical support is a labyrinth and continues to loop back to the same place without giving me any contact information! Help, please!

  Move the debate towards Adobe Creative cloud

  We have checked your account details, we see active participation of Photography Photoshop program.  Please make sure that you are connected with correct Adobe Id to Adobe.com to get it. You can check:Adobe Store | Order FAQ and your online payment

  To install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.html, you can also Learn how to enable or disable Adobe applications from here.

  Kindly let us know in case you have further questions on your membership.

  I hope this helps.

• I'm trying to install Quicktime / itunes, but I still find the icon indicating that there is another ongoing installation. I tried to see what the installation is still ongoing, but have'nt found nothing. Help please..!

  I'm trying to install Quicktime / itunes, but I still find the icon indicating that there is another ongoing installation. I tried to see what the installation is still ongoing, but have'nt found nothing. Help please..!

  Hi JDSoor,

  Thanks for posting. Two or more instances of the service Msiexec.exe cannot be launched at the same time for two different products. An install or repair processes should finish before the other process can be launched. Go to processes in the Manager of tasks (so press CTRL ALT + DELETE) then press the processes tab and look for to MSiexec.exe and press "end process." You may need to do more than once.

  I hope this helps. Let us know if this or do not resolve your problem.

  Thank you

  Shawn

  Shawn - Support Engineer - MCP, MCDST
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• I am currently using Adobe Acrobat Pro and cannot use thumbnail images in some of my PDF files. I have not upgraded and have always the possibility to use with certain PDF files, but not all. Help, please!

  I am currently using Adobe Acrobat Pro and cannot use thumbnail images in some of my PDF files. I have not upgraded and have always the possibility to use with certain PDF files, but not all. Help, please!

  Version: Adobe Acrobat 9 Pro

  Windows

  I found the solution:

  In the PDF file, click View > Navigation panel > Pages

  I had to reset panels to view the Pages again.

  Thank you!

  Heather Solis | Operations associate | Crown AFAM Capital, Inc.

  [personal information deleted by Moderator]

• Please, I need urgent help. I can not install applications, the site says I have not produced, but I pay every month!

  Please, I need urgent help. I can not install applications, the site says I have not produced, but I pay every month!

  Hi Jose % 20Dieciseis,

  I checked your account via email that you used to register on the support Forum, it shows not all subscription registered on your Adobe account.

  could be a possibility that you used an e-mail to subscribe to the composition.

  If there is no trouble finding that-

  Please contact Adobe customer care http://helpx.adobe.com/contact.html

  • Remember that you are logged on the page with your Adobe ID.
  • Select your product and what you need help with
  • Click on the blue box "still need help? Contact us. "

• Ive been having problems with my Lightroom 6 (desktop only version - version installation CD), so I uninstalled. But now I can not re - install. Help, please.

  Ive been having problems with my Lightroom 6 (desktop only version - version installation CD), so I uninstalled. But now I can not re - install. Help, please.

  It seems that you try to install the version of Windows on your Mac, that will not work.

  I haven't used a DVD for installation of Age, but I would have thought that the Mac version would also be on the disk.

  I'm not a Mac person, but I think that the executable file would have the .dmg extension.

  Or you can download the latest version - 6.4 Lightroom - from here: keeping up-to-date for Lightroom

  I hope it works better the other link you tried.