Adobe Muse CC subscription not related to Adobe id
Hello
I've been looking for a solution through all the different types of response on this forum, but none has worked so far.
problem:
He always mentions the trial period is over, but when I want to connect it to mention that my subscription to Adobe Muse cc is not related to my Adobe id.
I've been looking through all kind of response, but could not find an adequate solution.
Any ideas?
Thank you very much
Hello
Please, try the following steps:
1. disconnect Muse by going to help > log out. (if you see the option to do so) and leaving Muse
2 disconnect from the creative Application of cloud. (Steps are mentioned in the link disconnect, sign in |) Creative Office Cloud app), then quit the Application in creative cloud.
3 Rename the folder "OOBE" to "OOBEold".
MAC: (This file can be found at Finder > go > go to folder > enter ~/library/application support/Adobe > press return)
Widows: (This file can be found at C:\Users\
4 restart the Muse, sign in with your Adobe ID
If this does not set the uninstall issue Muse and Creative cloud application from your computer using Adobe cleaning tool. Use of the Adobe Creative Cloud cleaning tool to resolve installation problems. Once applications are uninstalled, re-install. first install Creative cloud from the link below, then Adobe Creative Muse from the 'Applications' tab in the clouds.
https://creative.Adobe.com/products/creative-cloud
If the problem persists please let us know and will consider more effort to find the root cause.
Concerning
Vivek
Tags: Adobe Muse
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