Adobe Muse I-200 ERROR, tried everything...

Very well. Muse worked great for me for about 2 months. I have the Adobe Cloud subscription. About 3-4 weeks ago it stopped allowing me to logon. I have uninstalled, reinstalled, tried literally everything I could find on this support site. I'm very excited that I am paying to use this program, but have not been able to work or change my sites in about a month. Nothing on this site support has helped...

Here is the fix published by an Adobe employee about 2 weeks ago. It seems that one of the files is damaged and needs to be deleted. Here are the instructions to find this file and delete it.

I hope this helps.

You're on Mac or Windows? Did you find the OOBE folder?

on Mac: / Library/Application Support/Adobe/OOBE

Windows XP: Settings\Application Data\Adobe\OOBE

on Windows 7: \AppData\Local\Adobe\OOBE

Note the built-in Mac file search functions and Windows will not detect hidden files or folders. If you are not familiar with how to navigate to folders/files hidden on your computer:

on Mac: use the "Go to folder" item in the "Go" in the Finder menu and enter "~/Library/Application Support/Adobe/OOBE" (without the quotes). Delete the file opm.db.

on Windows: click Start. Type run and press ENTER. Type "% localappdata%\Adobe\OOBE\" (without the quotes) and press ENTER. Delete the file opm.db.

Tags: Adobe Muse

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