Adobe photoshop elements and first elements II
My husband bought adobe photoshop first and photoshop first II. during the installation of all the first anyhow, it went well, when I was working on this issue, he stated that he was missing a file. When I reinstalled, the second verification code wouldn't work, now it that I have a trial after Pariente 130. for programs and the file are always been missing. I want to know what we can do about it?
thnk you
Lisa bellini
Post edited by: Lisa Bellini
Hi Lisa Bellini
Please see
: http://forums.adobe.com/message/5576594#5576594
Tags: Adobe
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Back https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
Buy http://helpx.adobe.com/x-productkb/policy-pricing/adobe-stores-online-order-payment-faq.ht ml
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laurap
This isn't Adobe. Instead essentially a user to user forum.
You will need to contact whoever sent you the email if the offer is still valid. Have you read the email carefully to see if you qualify for what is offered?
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RTA
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Hi, just bought the package Adobe Photoshop elements 14 & first elements 14 PC off Amazon Black Friday deals, and I have two PCs, one I just mainly want to use photoshop on one and the first elements of the other, but at the same time (side by side). Is it possible under the terms of the software license?
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This is my first attempt in the Adobe community. I hope I'm doing this correctly.
Please send me an email to [email protected] If you can answer my question.
I'll paste it again here. Thank you! John
QUESTION:
Adobe first Elements 13 is listed as $79.99 (alone) or WITH Adobe Photoshop elements 13 for $119.99 (for both). I bought 13 items first by itself for $79.99. Now, I realize that I need the 13 elements of Photoshop also. My question is: can I put the $40 more (purchase price of $119.99 in combination) to buy the 13 elements of Photoshop? Or do I have to pay the price of $79.99 (yet) to buy the 13 elements of Photoshop? There is no option to upgrade on the website of the $40 more purchase price (which would be equivalent to the original price of combination $119.99) after I bought the first 13 items only ($79.99). gt40john
This isn't Adobe. Instead essentially a user to user forum.
Suppose you bought the items 13 as a download from Adobe first.
Adobe sells more than 13 Photoshop or Premiere elements 13 elements. He sells only the latest version now (v14).
If you bought the first 13 elements download Adobe over the last 30 days, you should be able to request a return/refund from Adobe. I do not know how he would deal with an Exchange because it sells more than 13 - May 14 deal might be involved? Just in case you are eligible, Contact Customer Care
And, if you bought elsewhere (from an authorized dealer), you are governed by the policy of return/refund/exchange of the authorized dealer, not Adobe direct.
But if you are not within 30 days of the purchase, you'll probably eventually find a dealer authorized to buy Photoshop elements 13, although it is still available.
Many scenarios here, but you should have business with Adobe on this if it goes back to the purchase of Adobe. If this isn't a direct purchase from Adobe, your fate is up to the dealer.
RTA
Add on... Please don't include contact information in your messages to avoid unwanted nuisance to your contact information.
A moderator may delete such information once it is noticed by a moderator.
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