Adobe reader 9.1.3 hotfix package does not open

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• Adobe Creative Cloud 2015 Windows 10 problem: does not open

  I downloaded Adobe Creative cloud on my laptop, Windows 10. It worked and it opened correctly.

  But the next day, I keep trying to open, but it does not open more.

  I even tried restarting my laptop again and again to try to see if it'll work, but it won't always.

  I tried to uninstall it too, but it also only.

  Someone knows how to deal with this?

  Hello

  Please, try the following steps:

  • Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
  • Reboot the computer.
  • Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop

  Kind regards

  Sheena

• Adobe Premiere Pro for Mac CC 2015 does not open.

  Hi, I, ve downloaded Adobe Premiere Pro for Mac CC 2015 and spin OS Yosemite.

  When I try to launch the app, it goes through the boot process and then closes (or does nothing).

  I tried to uninstall and then re - install, but the same thing happens.

  Anyone got any ideas?

  Thanks in advance.

  Having had an online chat with Adobe, they have taken control of my mac and came to the conclusion that it was a permissions problem. They advised me to repair permissions with disk utility. I did and it did not work.

  They also advised me to create another administrator user account, it worked, however it is not convenient switch to another user account.

  In the end I did some research and found this solution.

  If you right-click the hard drive icon, info, unlock the padlock at the bottom and give full read & write to (your username (me)) it will ask you if you want to apply to all the files, I said yes.

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  I hope this helps.

• Just downloaded Lightroom 6. Adobe Photoshop Lightroom has stopped working.  Does not open

  Just downloaded Lightroom 6. When I open it, I get the following message: Adobe Photoshop Lightroom has stopped working.  A problem caused the blocking of the program works correctly.  Windows will close the program and notify you if a solution is available.

  I am running windows 8.

  Extremely frustrated that I dropped $ 150 and it doesn't work!

  I understand your concern.

  Please restart your machine in safe mode by pressing the F8 key during the restart and launch Lightroom in this mode.

  If it works well, go to Lightroom preferences > Performance > uncheck "use the graphics processor.

  and restart your machine normally after that.

  In addition, you can consult this article because the question is clearly due to the graphics card drivers.

  Adobe Photoshop Lightroom Help | Graphics processor (GPU) acceleration, troubleshooting & FAQ Lightroom

• Impossible to uninstall silverlight because hotfix package is not open.what is that?

  I need to uninstall Silverlight so I can install the latest version. But I can't do it because that so-called PATCH PACK IS FARM...

  Hi Myriam.

  I suggest you to ask your question in the Silverlight forums here: http://social.msdn.microsoft.com/Forums/en-us/category/silverlight

  Thank you.

• Cannot open any PDF file.  Download the tutorial who does not open

  Can't open any PDF files.  When I try to open Adobe Reader, it evokes a tutorial that does not open.  Cannot close.  duty to force a closing.  Have deleted the program and reinstalled but that did not help.  I'm on a PC... Windows 7.

  Hi Judy, Letchworth,

  Please visit the below mentioned link and try the troubleshooting steps:

  Unable to open Adobe Acrobat or Reader PDF

  If this is not enough, then run the cleanup tool "Download Adobe Reader and Acrobat tool - Adobe Labs" on your machine to uninstall the reader completely.

  Then, restart your computer and install the latest version that is single CD from here:

  Adobe Acrobat Reader DC install for all versions

  Let me know how it goes.

  Kind regards

  Ana Maria

• Creative cloud does not open! Progress wheel spins constantly...

  Hello

  I installed Creative cloud on my windows laptop 10 and it does'nt open!

  

  I've already read and follow this help: App does not open. Wheel of progress turn continuously

  Hello

  You can see the threads below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  Kind regards

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• Converted files Adobe Reader programs and does not open

  Whenever I have install Adobe Reader all my programs turn into files Adobe Reader and does not open.  If I uninstall the program, they return.  How can I fix it?

  Hello KaitieFalk,

  Please see the following article.

  Article KB 950505 - when you run an .exe on a Windows Vista-based or Windows 7 computer file, the file may start another program
  http://support.Microsoft.com/kb/950505

  Please let us know if that helps.

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Adobe reader app is hooked on installation and does not open on my iPad

  Adobe reader app is frozen on the installation and does not open and cannot be deleted. How to remove and reinstall.

  Hello Rahul,

  Thank you for your answer, but none that does not work. Even with shake icon

  with 'x', it would not remove.

  What has worked for your reference "I did a restart and low hot and here."

  the squirrels icon was historic.

  I appreciate your taking the time to send me a response.

  Thanks again, Will

  This mail of decentralization to yourPAD!

• I recently downloaded Adobe Reader dc... I am trying to open a document on my USB... However the file does not open. It says "file not found".

  I recently downloaded Adobe Reader dc... I am trying to open a document on my USB... However the file does not open. It says "file not found".

  Hey sam1502,

  Let me know what happens if you copy files from the USB on your desktop, then open it in Reader.

  If the error persists, then try to disable the Protected Mode under ' Edit > Preferences > (protection) "and see if that helps.

  Let me know.

  Kind regards

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• Adobe Reader does not open due to a problem - Mac, not PC

  "Adobe Reader does not open due to a problem.

  Check with the developer to make sure that Adobe Reader works with this version of Mac OS X. You may need to reinstall the application. Don't forget to install the updates that are available for the application and OS X.

  Click report to display more detailed information and send a report to Apple. »

  ------------------------------------------------------------------------------------------ ----

  20/09/2014: had the Mavericks for ~ 1 month. Acrobat Reader from Adobe work very well.

  OS X Got notice of Acrobat update 10.9.4. I did and it could not be updated and got the above message! V. 10.1.12. I searched and found Acrobat v. 11.0.07, I trashed/uninstalled Adobe Reader 10. app & also trashed; Adobe Acrobat.com.app folder.

  I D/L new software Adobe Acrobat Reader v. 11.0.07. It worked fine!

  Then I upgraded OS X in v. 10.9.5. new software Adobe Acrobat Reader v. 11.0.07. Always worked well!  Hours later, he failed to start with the error message above again!

  (Crash newspapers available if necessary to solve this problem)

  Now using Mac preview to open PDF files.

  BTW, I clicked on 'get Info' on the reader app & see that a box has been ticked "open in 32-bit mode". Given that my Mac is 64-bit, I unchecked that box & tried again launch & same exact error.

  Thank you!

  Hi Iconoclastmac,

  Please try unistalling Adobe Reader and system cleaning by the following steps:

  1. go to/Applications/Adobe Reader.app. Drag and drop this app in the trash.

  2. go to the Internet plug-ins present in the System/Library/Internet Plug-Ins library - / and put the following in the Trash:

  (a) / Library/Internet Plug-Ins/AdobePDFViewer.plugin

  (b) / Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

  3. go to/Library/Application Support / Adobe and move the following files to the Trash:

  (a) / Library/Application Support/Adobe/Reader

  (b) / Library/Application Support/Adobe/HelpCfg

  4. go to /Library/Preferences/com.adobe.acrobat.pdfviewer.plist and place this plist in the trash.

  Restart your Mac.Try install Adobe Reader ftp://ftp.adobe.com/pub/adobe/reader/mac/11.x/11.0.09/en_US/AdbeRdr11009_en_US.dmg 11.0.09

• Windows 8 Adobe Reader does not open fully compiled with multiple PDFs in one alone - why pdf?

  Windows 8 Adobe Reader does not open fully compiled with multiple PDFs in one alone - why pdf?

  You can not post attachments in the forum; only insert images in the post.

  Regarding the Flash Player message; If this document contains all the rich media, you will need to install the Flash Player plugin (and not the control ActiveX that is already installed in Windows 8 IE10).

  Download http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player.exe plugin setup

• Migration has erased my Adobe CS5 and now the serial numbers does not work to reinstall

  CS5 Web Premium worked fine on El Capitan until I migrated.  Then he gave me the screen to enter the serial number of my product or purchase.  I entered the serial number and he said that it was not valid for this product.

  I spoke with a representative of Adobe yesterday who gave me a link to download the suite again and use my serial number to activate.  I downloaded it 5 times and every time it says installation file is corrupt and eject the disc.

  I spoke with a representative of Adobe a few minutes ago and he informed me that I can't contact a representative directly on my problem and I had to come here to get answers.

  Remarkable software.  Questionable tech support up to this point.

  Does anyone know how can I do in order to get CS5 running again?

  Thank you.

  Here's my chat with an agent of Adobe yesterday:

  ...

  Malick: You want to activate the product, correct?

  Malick: We are still connected?

  Jennifer Davis: Well, I had a product that has already been activated. Then I upgraded to El Capitan and migrated my old files on and now it gives me a screen of Adobe Photoshop CS5 Extended Trial. I have my serial number.

  Malick: Please provide the product serial key.

  Jennifer Davis: (provided serials)

  Malick: Please allow me 1-2 minute (s) review the details of your account.

  Jennifer Davis: OK. Thank you

  Malick: Jennifer, you pull a software license option?

  Jennifer Davis: Your file was uploaded successfully: Screen Shot 2016-07-30 at 7.07.13 PM.png.

  Jennifer Davis: I'm not sure what you mean. I sent you a screenshot.

  Malick: Jennifer, the key to this series is of Adobe Web Premium cs5

  Jennifer Davis: Yes

  Malick: and you have downloaded the wrong product is photoshop

  Jennifer Davis: I don't understand.

  Malick: Jennifer, I provided you a link please visit the link and select Adobe Web Premium link

  Malick: then downlaod it and launch it and use serial keys accordingly

  Malick: https://helpx.Adobe.com/Creative-Suite/KB/CS5-product-downloads.html

  Jennifer Davis: OK. This should restore my activation?

  Malick: Please uninstall the previous

  Malick: and then install it

  Jennifer Davis: Where should I go to uninstall?

  Malick: product launch go to menu help-click Disable or disconnect

  Jennifer Davis: I can not launch the product because it goes right to the screen right, I emailed you.

  Malick: Alright

  Malick: then click on the product

  Malick: Sorry link *

  Malick: and download the product

  Malick: Select Adobe Web Premium link

  Jennifer Davis: Also, it will interfere with my installation of Creative Suite CS4? I noticed that I can not open Photoshop CS4 now because it goes to CS5 rather.

  Jennifer Davis: I am the download link now.

  Malick: No, it won't create any problem with cs4

  Jennifer Davis: When I click to open CS4, need me the same screen that I sent you.

  Malick: This link is cs5 and serial key is also cs5

  Jennifer Davis: Yes, but when I open any CS4 product that has also a CS5 of the same product, it does not open. Need me this same screen CS5.

  Malick: Jennifer, cs4 is produced different.

  Malick: Can you provide a serial CS4 key

  Malick: ?

  Malick: 

  Jennifer Davis: I understand that CS4 is a product different from CS5. It is also a separate issue I mention.

  Malick: Please provide cs4 serial key.

  Jennifer Davis: I download the CS5 link you sent as we speak. I insert the serial number for this product once it is downloaded. 

  Malick: Alright, so should I stay connected?

  Jennifer Davis: However, I also have the question of where to uninstall the CS5 Web premium. I can uninstall each component in the file by using the backout package. 

  Jennifer Davis: Yes, please.

  Jennifer Davis: A new question, which I have, is that I can not open my CS4 products if it also has a CS5 of the same product. For example, I can't open Photoshop CS4 because I have photoshop CS5. 

  Malick: No, there should be no problem with cs4.

  Jennifer Davis: When I click on Photoshop CS4, it opens the screenshot I sent you earlier.

  Malick: Jennifer, to check your question I need a serial key of cs4 please provide me with the serial key.

  Jennifer Davis: Where can I find?

  Jennifer Davis: As a side note, I found out where to uninstall them CS5.

  Malick: There is no cs4 in your account

  Malick: You have any alternative e-mail?

  Jennifer Davis: I don't think I ever recorded. Where can I find it on my computer?

  Jennifer Davis: (e-mail supplied)

  Malick: No, it's no cs4 under him only acrobat and cs5 is here

  Malick: You have the invoice of the product?

  Jennifer Davis: Nope. I got it for several years, however. I check with my husband now.

  Malick: well, let me know

  Jennifer Davis: Your file was uploaded successfully: Screen Shot 2016-07-30 at 7.39.57 PM.png.

  Jennifer Davis: Also, for some reason any download from the link you sent me stopped and said that I didn't have the permission to return to so I had to restart.

  Malick: Please restart him.

  Jennifer Davis: Since approximately 08-09

  Jennifer Davis: I had CS4 since about 2008-09.

  Malick: Jennifer, without serial key that I can not help you need to provide the invoice if you need of a serial of cs4 key

  Jennifer Davis: Is not on my computer anywhere.? Some programs work and some aren't.

  Malick: Jennifer, without serial key is not possible to provide any information

  Jennifer Davis: I understand. But what I'm asking, is to find the key to series on my computer since I was still a bit of the product operation?

  Malick: No, you can't find serial key system.

  Jennifer Davis: is there any other information that could lead to my serial key?

  Malick: We can help you if you have a valid invoice of the product.

  Malick: or you must contact your dealer for advice

  Jennifer Davis: Okay. So, how can I get my CS4 products rerun?

  Malick: Jennifer, please contact your dealer regarding this issue.

  Malick: You have downloaded cs5?

  Jennifer Davis: thank you very much for your advice, but that was more than 15 years ago. I have no idea who my dealer was.

  Jennifer Davis: , I'm working on CS5. He has 41 minutes go.

  Malick: Jennifer, I'm leaving your case contact us view file number 0219302274

  Malick: and please follow the instructions I provide allows you to install cs5

  Jennifer Davis: Okay. Thank you.

  Malick: If you encounter a problem, please contact us abck.

  Malick: Thanks to contact Adobe.  We are available 7 days a week, 24 hours a day. Bye!

  Tell everyone you know who owns a Mac, including Apple employees... Migration of Mac and Time Machine NOT FUNCTION correctly with the Adobe program activations due to hidden folders are not included when Migration or Time Machine make their copies

  CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan

  -which means you are trying to use CS6 and earlier at YOUR risk of having problems

  -You can get CS6 and previous programs to install and run, or you can not (some do, some don't)

  -Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html can help

  Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)

  -also a TEMPORARY security change https://forums.adobe.com/thread/2039319

  -http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developer s-mac-os-x-0158095 /

  -the guardian https://support.apple.com/en-au/HT202491

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  - and more help in http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

• Special Siemens Doc on the CD does not open with Acorbat Reader, why?

  Special Siemens Doc on the CD does not open with Acorbat Reader, why?

  Note There are several thousands of documents on the installation CD, they are open with a browser, but the browser always crashes!

  error message:

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: AcroRd32.exe

  Application version: 11.0.13.17

  Application timestamp: 5607180b

  Fault Module name: doconcd2.api

  Fault Module Version: 2.1.0.1

  Timestamp of Module error: 4b161ebe

  Exception code: c0000005

  Exception offset: 000791e8

  OS version: 6.1.7601.2.1.0.256.48

  Locale ID: 1033

  Additional information 1: 0a9e

  More information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional information 3: 0a9e

  Additional information 4: 0a9e372d3b4ad19135b953a78882e789

  Hi joer60712771,

  Please uninstall the drive using cleaning tool "Download Adobe Reader and Acrobat tool - Adobe Labs" and remove all traces of your system.

  Then install the latest Adobe Acrobat Reader ms from the below mentioned link:

  Adobe - Adobe Acrobat Reader DC Distribution

  Let me know how it goes.

  Kind regards

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• Export as Adobe PDF does not open automatically, and the downs of drop on all my options do not work... Help, please

  Export as Adobe PDF does not open automatically, and the downs of drop on all my options do not work... Help, please

  I need to be able to easily convert PDF into word documents, which is why I got it, but in the acrobat reader software recent update/upgrade the export to PDF option doesn' automatically open, nor the dropdowns work to "create a pdf" "change pdf" etc.

  Hi howardr59083057,

  Make sure that you have installed the last DC of Adobe Acrobat Reader Acrobat Reader DC Learn & Support to use the pdf Export service help Acrobat Reader | Export PDF to Acrobat Reader DC.

  You can also use this service online at https://cloud.acrobat.com/exportpdf

  Kind regards

  Nicos