Adobe services [moderate]

Similar Questions

• Cannot cancel my subscription with Adobe services.

  I want to cancel my subscription for 1 year with Adobe Services because he charged me twice in one day and because I don't use it any more. I do not understand why, but he charged me twice but I paid at the beginning so I don't know what these additional payments are for. I want to cancel immediately! Can someone please!

  Look through the links below and use the option to chat or by phone if necessary for your situation:

  Cancel your subscription or membership. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  https://forums.Adobe.com/thread/1703848

  Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails try using another browser.

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb Governments

  800-833-6687 (the only one from 05:00 - 19:00 PST, Monday to Friday day US).

• Viviendo in Argentina porque no puedo avisenme adobe services?

  because that live in Argentina I can't buy adobe services?

  Hi, manual,.

  I'm sorry to inform you that Adobe online services are not available in Argentina, but you can download and use acrobat.

  Here is a 30 days free trial Download Link: download Acrobat products | Standard, Pro | XI, X

  Kind regards

  Rahul

• Unsubscribe to our monthly subscription of Adobe service Muse, but every month always deducted subscription fees.

  Hello

  I contacted the Adobe Customer Service (via chat) on 20 Sep about my attempt to unsubscribe from the monthly subscription of Adobe Muse (order No. 13389165429). The operator said that my subscription has been cancelled... But what intrigued me was that adobe kept deducting monthly subscription price of my far debit card.

  
  

  Why is still cool my debit card subscription deduction - I thought that the subscription has been cancelled? It's strange how it is easy to subscribe, but the opposite when it comes to unsubscribe. Anyone?

  
  

  Thank you.
  

  I would recommend the Adobe call. This is a Community Forum. There are a few staff members in the community, but I don't think one of them might help you with this question. The Adobe phone number is pasted below. I hope this helps solve your problem!

  Adobe customer support: 800-833-6687

• How to communicate effectively with Adobe, service customer-problem with credit card authorization

  Maybe someone of you had such a problem with purchose - I bought the plan in creative cloud, but there was no e-mail coming after the purchose and what I see in my bank account information - my payment is waiting for authorization (already too long). In my profile, it seems that I have not buy aything.

  Contact customer support. Make sure that you are connected with the Adobe ID that you used to purchase the plan. I'm also moving your post on the creative forum Cloud.

  Contact the customer service

• bad adobe service

  I tried to change my doughters abo. For months, it is not possible. The system stops when you try to demote.

  The phone numbers called on this homepage Don t exist.

  Now, I recommend everyone to not make any contract with Adobe!

  But maybe someone can tell me, how I can successfully downgrade the abo...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

• The worst Support Adobe & service customer - Creative cheating!

  Good day everyone,

  So, I was using some of the CS6 products, but not have all the applications and get an email with an offer to get a 1 year subscription price reduced.

  I got it. It has been for automated PayPal payment. I was happy for 2 months.

  The month of 3d, I received a message there is a problem with billing information. I immediately contacted support and they told me to check the billing information. I checked and I said it is set to PayPal and I can't change it. They told me not to worry because everything is good.

  After that some days I contacted them again as I have not received the message about the payment. They said, don't worry, everything is good.

  I received an email there is a problem of Adobe Portfoilo. I contacted the support again. They said not to worry and forget about it.

  Then... The subscription was cancelled. I contacted the support again.

  They told me to get a full subscription for a full price.

  I'll now try old CS6 products instead of cheating wonderful Creative. In addition to spending a lot of time, I am not able to make the urgent work for my clients how costs more then the price of the subscription. I understand that Adobe does not want to keep their promotions, but it's just a... I can't describe all the emotions I have. I will certainly NOT use creative cloud. It is not worth to spend a dollar on this issue, given that the level of support is the worst I have ever experienced. They have not even say sorry.

  Don't worry, we you fool you. Stay away from creative cheating and be sure that they won't help you when you have a problem. We made a mistake? You pay customer and have a nice day.

  Just in case:

  How we stop to resume my perpetual license CS6 creative cloud?

  https://forums.Adobe.com/thread/1584746

• my account of sharing with others in DC/esign adobe services

  Hi all

  According to the instructions of this user guide that I can't find the buttons in preferences to turn on sharing on my account, what is someone having the same problems and someone at - he found a way to solve this problem?

  https://helpx.Adobe.com/document-cloud/help/account-sharing.html

  Hello

  Please contact our email support team at [email protected] with your request to get this fixed number.

  Kind regards
  Nicos

• Is it normal for an Adobe service agent ask if he can share your screen?

  ?

  Hello

  Yes, for an extensive request for agents of troubleshooting Adobe for desktop sharing.

  The software used is authorized by ADOBE and is completely secure.

• I want to cancel my Adobe services and I need to talk to someone to do it. Help?

  No idea how to get a person customer support to cancel a membership?

  Hello

  Please contact support here: membership https://helpx.adobe.com/in/contact.html?step=CCSN_membership-account-payment_cancel-your-m

  Concerning

  Bianka Attre

• Adobe you will need to renew money of my account is released this morning its been 24 hours, I have a customer on hold for his photos what am I, I wanted to tell them. suggest fix you this on shocking up to present adobe service

  I need my active account now I need my account open I a customer waiting for photos because of your problem, I suggest that you sort in the next minutes of couple of if someone can give me advice on what to make money was taken out of account this morning.

  Hello

  Your account is active, please click this software license and enter your Adobe ID to start the subscription. If deal you with any sign of problems and reconnect again to the CC desktop application like watch here - connect, disconnect | Creative desktop application Cloud

  ^ Ani

• Non Funziona AE. Ho seguito di Adobe service help e ora non vedo lo storico dei miei orders. AE continued a non funzionare.

  Despite io abbia UN abbonamento CC e active PAGI, AE if not after, come to CC sul desktop riconoscesse not the abbonamento.
  Following the directions della sezione "aiuto" del sito he problem not so solved, anzi! ORA nella mia area private non vedo even lo storico degli orders o have I miei prodotti.

  CI tengo a precisare che tutti gli altri della suite programs continuano a funzionare benissimo!

  Come faccio a risolvere questo problema?

  Here I have a sottolineare che sono circa 6 ore che, chat e forum tra, nobody ha saputo darmi una risposta e che anche gentile operator che ha gentilmente better dall'america non vede lo storico dei miei orders Così come non vede I prodotti has me associati.

  CI tengo a x sottolineare che me SMALL Ténéré questa versione di software e: in the pocket of the standard parole non posso aggiornarla per motivi di officials.

  you need a 64-bit computer to install ae.

  If you have one, Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

• Unrecoverable communication with the Distribution of Adobe Service

  Hello guys!

  I can't publish my edition, suddenly do someone have any ideas of what this could be?

  Best,

  NIC

  

  Contact the Woodwing Support for this issue. They would be able to help this problem with content Station

• Adobe April 2016, CC Services creating Frequent BSOD in Windows 7 64 bit

  Adobe April 2016, updated creative cloud is repeatable crashed my Window 7 professional OS according to the window
  Reports of the Action Center.  Adobe services such as: (1) Adobe CCF for assistance (2) Adobe Update AGS (3) (4) Adobe Acrobat
  Update, etc.  It crashes when I wake the system of the "Sleep Mode", just a cold start and the freezing of the 11 IE or Chrome browsers... This is not
  seem to matter.  Accidents occur three times a day, or more, since the update in April.  The accidents such as these error codes in part:

  BCCode: f4
  BCP1: 0000000000000003
  BCP2: FFFFFA800EE64B10
  BCP3: FFFFFA800EE64B10

  , Or anyone who has the experience of these recent failures of the end on the operating system Windows 7 Professional?

  I can't get the phone or chat support good since there is no benchmark for the global creative cloud udpater, just various applications located below is all support seems to provide.

  Thank you

  David

  So far, everything works fine.  My search found this useful article from Microsoft: https://support.microsoft.com/en-us/kb/977178

  But in my case, I think courses 'optimizer' in my toolbox of the Intel SSD enforcement solved the problem of system and browser gel as well as I got BSOD.  Because Adobe services / Creative Cloud are the first plan is my TSR programs, Adobe has pointed out the problem because the services has not started well after the return of the mode 'sleep'.  So far, I didn't have to run the "Fix" tool that really answers to this problem.  I considered response '5' number to be a workaround solution my problem so far.  Anyone having the same problem should try first answer '5' above and then try the "Fix" solution described in Microsoft article above when dealing with BSOD, returning from 'sleep' and SSD mode...

• Why don't any Adobe can help me? It's the worst customer service of worlds on the planet company!

  Three telephone calls to their toll-free number. Each of these calls, I had to pay because their number is only good in the United States. Total time on the three calls was 35 minutes that cost me $1.50 per minute.

  On the right, there is loss for me over $ 50 just so that I can have fun trying to register for their cloud after creative effects for $19.99 per month.

  
  

  My Paypal address and permanent residence is Canada, and yet I am temporarily to Mexico at the moment, so when I tried to open an account at Adobe, their system automatically assigns me as being a citizen of the Mexico, so now, if I try to make a payment via my Paypal there will be an address conflict, and the payment will be denied.

  
  

  I've been waiting to chat with the third representative of Adobe for so long that I have the time to open a new browser and come to their forums in the hope that a current employee can help me assign Canada in my country, so I can order the service.

  I am seriously considering going with another NLE after affects.

  
  

  How can a company that has the right products to treat their customers so badly?

  
  

  It has been 2 hours so far in an attempt to pay and I'm no closer now that I was 2 hours ago.

  
  

  Take a look at this joke of an excuse for dialogue of customer service so far. I would like to point out that the last person I was speaking with said, "Let me transfer you to customer service" that was 35 minutes ago and nobody took the cat so far.

  
  

  Your file number: 0216100824

  You are now chatting with Joshua.

  3:00:08 PM CDT

  Marie Laure:

  Hello! Welcome to the Adobe Customer Service.

  3:00:18 PM CDT

  Marie Laure:

  Hi Daniel

  3:00:21 PM CDT

  Daniel Brown:

  Hello

  3:01:14 PM CDT

  Marie Laure:

  I understand that you are looking to change the name of the country in respect of the account. Is this correct?

  3:01:18 PM CDT

  Daniel Brown:

  Yes

  3:02:06 PM CDT

  Marie Laure:

  I see that the name of the country in respect of the account is the Mexico.

  3:02:49 PM CDT

  Daniel Brown:

  Yes. I guess it's to pick up the IP address because I have no other idea why Adobe would think that I live in the Mexico. My Paypal account is Canada, as my permanent residence.

  3:03:42 PM CDT

  Marie Laure:

  I'm sorry to inform you that you will need to use the account in the same country as the one in the account to use the subscription.

  3:04:39 PM CDT

  Daniel Brown:

  But how am supposed to add an address for the Mexico when my Paypal address is a Canadian Paypal address? Wont that cause a denial of payment for the contradictory addresses?

  3:06:34 PM CDT

  Daniel Brown:

  PayPal knows my address is in Canada, so if I give you a Mexican address, which will be a problem?

  3:07:23 PM CDT

  Marie Laure:

  Can I transfer the chat to our sales team as they will help you better?

  3:07:27 PM CDT

  Daniel Brown:

  Ok

  3:08:30 PM CDT

  Marie Laure:

  Please stay on the line while I transfer the cat.

  3:08:35 PM CDT

  Daniel Brown:

  Ok

  Please wait while transfer you to an operator at Adobe Sales.

  Thank you for your patience.

  In the meantime, you can try our community forumswhere experts are available 24 hours a day, 7 days a week.

  You are now chatting with Joshua.

  3:08:56 PM CDT

  Marie Laure:

  Hello! Welcome to the Adobe Customer Service.

  3:08:56 PM CDT

  Marie Laure:

  Hi Daniel

  3:08:56 PM CDT

  Daniel Brown:

  Hello

  3:08:56 PM CDT

  Marie Laure:

  I understand that you are looking to change the name of the country in respect of the account. Is this correct?

  3:08:56 PM CDT

  Daniel Brown:

  Yes

  3:08:56 PM CDT

  Marie Laure:

  I see that the name of the country in respect of the account is the Mexico.

  3:08:56 PM CDT

  Daniel Brown:

  Yes. I guess it's to pick up the IP address because I have no other idea why Adobe would think that I live in the Mexico. My Paypal account is Canada, as my permanent residence.

  3:08:56 PM CDT

  Marie Laure:

  I'm sorry to inform you that you will need to use the account in the same country as the one in the account to use the subscription.

  3:08:56 PM CDT

  Daniel Brown:

  But how am supposed to add an address for the Mexico when my Paypal address is a Canadian Paypal address? Wont that cause a denial of payment for the contradictory addresses?

  3:08:56 PM CDT

  Daniel Brown:

  PayPal knows my address is in Canada, so if I give you a Mexican address, which will be a problem?

  3:08:56 PM CDT

  Marie Laure:

  Can I transfer the chat to our sales team as they will help you better?

  3:08:56 PM CDT

  Daniel Brown:

  Ok

  3:08:56 PM CDT

  Marie Laure:

  Please stay on the line while I transfer the cat.

  3:08:56 PM CDT

  Daniel Brown:

  Ok

  Please wait while transfer you to an operator at Adobe Sales.

  You are now chatting with 'Phillip' at Adobe Sales.

  3:09:14 PM CDT

  Daniel Brown:

  Hello Phillip

  3:09:17 PM CDT

  Phillip:

  Hello Daniel, greetings!

  3:10:03 PM CDT

  Phillip:

  I see you want to place the order of creative cloud to 49.99 per month, am I right?

  3:11:54 PM CDT

  Daniel Brown:

  Not correct. I want to buy the AE CC for $19.99 per month. Your system seems to want to link my account with the Mexico. I guess it's because my IP address is Mexican I'm here temporarily to Sayulita in the Mexico. Yet, my Paypal account and my normal residence is Vancouver to the Canada. I am wanting to change the country setting on my account at the Canada so that when I pay you guys for the Paypal service will not see an address in conflict and refuse the payment to you guys.

  3:12:57 PM CDT

  Phillip:

  I see... You cannot add an address for the Mexico when your Paypal address is an address Paypal Canada

  3:13:33 PM CDT

  Phillip:

  In addition, we have not an option for settings on your account in the Canada. However, you must contact Adobe customer service team.

  3:13:55 PM CDT

  Daniel Brown:

  You can connect?

  3:14:31 PM CDT

  Phillip:

  It's better that you call at the 800-833-6687

  3:14:35 PM CDT

  Daniel Brown:

  no no no

  3:14:59 PM CDT

  Phillip:

  Well, I would like to transfer this cat.

  3:15:03 PM CDT

  Phillip:

  Please stay on the line

  3:15:22 PM CDT

  Daniel Brown:

  three failed attempts at the phone so far. Each call is $ 1.50 per minute, and I waited 35 minutes without getting anywhere... I'm just still in waiting. So far, it has cost me over $ 50 by going this way and nothing has been accomplished. I have

  3:16:58 PM CDT

  Phillip:

  I'm sorry for that

  3:17:11 PM CDT

  Daniel Brown:

  Yes $50... I'm sorry as well

  3:17:32 PM CDT

  Phillip:

  I'm transfer now

  3:17:35 PM CDT

  Daniel Brown:

  your phone costs cost me more than the service I want

  Please wait while I transfer you to an operator at the Adobe Service.

  The country of your Adobe ID is the Mexico. Your payment details must be from the same country. This is the help page to the change in the associated country to your Adobe ID