ADOBE STILL SUCKS!
A locked member the previous thread because they thought that I was not very pleasant. It is true that I was not as polite as I normally am.
How would you feel if you tried to get a problem solved and then go back and reinstall a previous version and then having ADOBE doesn't honor does not license after hours and hours.
I'm sure that this stops down to
Company licensed products are automatically saved to the buyer through the front of the CLP/TLP (now replaced by VIP/ETLA) and appear on the Site Web of Volume Licensing, so if the customers say that the license of Acrobat Pro XI never existed in your account so it is not legitimate. I do not know why this is, but of course Adobe won't help you to install a product, you can't prove that you legally own. Therefore, you have to talk to the service to the customer - not the technical issues with Acrobat DC, but where you have purchased the license of Acrobat XI and why it does not show in the database. I'm sure you appreciate, software volume keys are often abused by hackers and illegal dealers (for example, by giving the same key multiple clients), so customer service is rightly suspicious when someone complains their series will not validate.
If you need a copy of Acrobat Pro XI emergency work to complete your tax return, then you can simply install the trial version of ProDesignTools - it will work for 30 days. Run the cleaning Acrobat tool first to remove all traces of the installation of DC.
Tags: Acrobat
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When you "delete", do you mean uninstalled? Did you run the vacuum under the uninstall?
You run 'as administrator'?
I don't see a known solution for this.
You can work around by export/import?
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A chat session where an agent can remotely look inside your computer can help
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Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
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If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
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See here for install again:
CS6 still not installed with creative cloud
Then export from Premiere Pro or SOUL to mpeg2-dvd to DVD and send them to again for the creation.
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