HP PHOTOSMART 4795: Photosmart 4795 Driver Installer - USB Hardware/Software not found error
Im running on an Imac bootcamped with win7, downloaded the driver on the site of hp directly support, and this is the first ive problem in a year and a half. Setting im here looking at my device driver details, all this so far and active, and still refuses the installation. I tried, futile full, contact any staff on the issue, and this is my last straw, so to speak. I am a student and I can go without a printer works at home any longer. The error reads as follows:
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HP - Photosmart series C4700
Results of system requirements
This computer has been verified to the system requirements to install this product.
[X] this system does not meet one or more of the minimum requirements for the installation of this product. The installation cannot continue.
Requirement
USB DRIVERS
Details and advice:
This computer does not have the necessary support from the USB software to allow for the completion of an installation of USB. The installation cannot continue until this is resolved.
Action required: click Cancel to exit this software installation. In order to install the devices such as a USB device, please refer to your computer documentation or the documentation of expansion card USB for more information on usb drivers.
USB DEVICE
Details and advice:
This computer does not have the necessary support of USB hardware enabled to allow for the completion of an installation of USB. The installation cannot continue until this is resolved.
Action required: click Cancel to exit this software installation. In order to install the devices such as a USB device, please refer to your computer documentation or the documentation of expansion card USB for more information on usb drivers.
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The help button next to "Retry" in the lower left is grayed out, and the options 'Back' & 'Continue', leaving only "try again" or "Cancel". There is no error code, no other signifiers that might lead me in the right direction.
Please, any help or speculation is welcome, I'll try salt and wise at this point. And thanks in advance.
Hello
Click the Start button and type folder in the search bar, then open the Temp folder indicated.
Open the last HP installation folder that begins with 7z (e.g. 7zs1234)
Open the installation folder.
Find the file usbready.exe and rename it to usbready.old.exe
Navigate to the main extraction folder (folders that begins with 7z) and run the Setup.exe file.
Now follow the installation and check for the difference.
Kind regards
Shlomi
Tags: HP Printers
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Answering the question that helps us provide the best solution:
1. it worked before?
2 have had any changes made to the computer before the question?The Code 10 error applies mainly to the problems of hardware driver and devices or compatibility problems between the drivers of equipment and additional software that is installed in Windows. Therefore, we recommend that solve you these problems with emphasis on device drivers, configuration of device problems and hardware compatibility issues.
Try the following and see if it helps.
Method 1:
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Method 2:
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Method 3:
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