Adobe, the support of a large worst company
Really came to this conclusion recently.
3 guys to chat in a row, they're all disconnect mid conversation. None of them does not solve anything.
Support phone call said 5 hour wait.
I'm locked out of PS on laptop because of a fake serial number problem.
kevin4545 wrote:
The first guy tech said he reset the license, but it still persists. He said to call technical support.
It's a bit worrying. Who says that something is wrong with your system or the installation of Photsohop on it.
I think that you have to take care of the repair. It may be too was waiting for someone else to solve the problem for you.
On the general principle that Photoshop can run on a MacBook Air (which I'm not quialified to check, as I do not use Mac)...
First read this and understand what I'm saying, don't just blindly follow it. I'm trying to give you an idea of an only way to success, even if it is a lot of work.
What I would say is to save a copy of your Photoshop preference files, and then completely remove Photoshop using the steps listed in the Creative Suite cleanup tool page:
http://www.Adobe.com/support/contact/cscleanertool.html
After that, reinstall your new Adobe software. I don't know if you'll be able to run it at this stage, or whether Photoshop will force you in an attempt to activate, but If you can, upgrade to the current version (13.0.1.1) without activating it first. In other words, run it in mode free trial if given the choice and help - updated.
If you were able to get your freshly installed Photoshop update copy, and it is up and running, THEN go through the activation process it.
If you have third-party plug-ins 3, I will try to install them before you activate Photoshop if possible.
Good luck.
Above and outside.
-Christmas
Tags: Photoshop
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