I've recently updated to CC 2015.2.1 but is still worse than Programstart 2.0 is normal, but after the forst in a few clicks it freezes and blocks. And what Adobe application support is worthless! They expect their customers to search, study and solve the
I've recently updated to CC 2015.2.1 but is still worse than Programstart 2.0 is normal, but after the forst in a few clicks it freezes and blocks. And what Adobe application support is worthless! They expect their customers to search, study and solve their problems themselves instead of giving true and good customer. The availability of their telephone support is a bad joke and there is no telephone assistance service, that I could write my problem... Is this the way to treat customers who actually pay a lot of money for the product?
I suggest you to please back in Lightroom 2015.1.1 and please wait for a new update which should fix most of the issues.
Rear roller Article: Instructions to restore an earlier version of update
Tags: Photoshop Lightroom
Similar Questions
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My watermark came before I did the recent update on CC 2015, always when I would export to PhotoShelter. Now, the watermark does not appear. I asked PhotoShelter for help and they said they have heard about other problems. How can I solve this? Nothing has changed on my computer. Thank you.
Sharon Cameron
Hi sharonc,
Have you tried to reinstall the plugin Photoshelter for Lightroom CC newer version 2015.
See the below for the upgrade to the latest Version
Let us know if that helps.
Kind regards
~ Mohit
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Adobe application support files of missing files in the dialog box?
I get a dialog box when I open PS CC 2015 that a file (s) is missing from the Adobe Application support folder is missing. I click ok and PS CC 2015 seems to work very well. This is a new message that just popped up. The dialog box also tells me to reinstall the PS... Comments?
I tried again. I uninstalled the CC PS, then leave CC. reinstalled the link CC and CC PS, 2015. Who took care of the problem!
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I've recently updated to Muse CC (2014.2), but this morning, it appeared in my menu cloud creative as needing to be updated again. What is a minor update with exactly the same name?
The update is for a few bug fixes and will show 2014.2 in CC as the update includes the fix: Release notes | Adobe Muse CC
For more exact version information, you can check on muse Muse in menu options.
Thank you
Sanjit
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I have a question about the time machine. I recently updated my Quicken 2015 and there was something wrong with the update. Can I come back in all the Quicken file and restore from time Machine before I downloaded the update to do, I need to restore the entire computer?
Yes, you can just restore this file or application. Use Time Machine to back up or restore your Mac - Apple Support
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Whenever I open a creative cloud application adobe (such as Photoshop, Flash, AfterEffects etc.) it takes so long to open, and then after a few seconds, it freezes and I have to close the application ("force quit"). What happens here? Thank you
If it's all programs of cc,
Uninstall (properly using the uninstall programs) all cc
clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems
Restart your computer
Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud and use the app to install your programs of cc.
If it's only some programs of cc who are broken, reset their preferences-
Acrobat: https://forums.adobe.com/thread/1595848?start=0&tstart=0
Adobe media encoder: https://forums.adobe.com/thread/1713540
Legacy: http://helpx.adobe.com/after-effects/using/preferences.html
hearing: https://forums.adobe.com/thread/1079494
Bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html
Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
InCopy: https://forums.adobe.com/thread/526990
InDesign: https://forums.adobe.com/thread/526990
Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
Photoshop: https://forums.adobe.com/thread/375776
Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
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I get the following error message when I open photoshop cs6 "one or more files in the Adobe Application Support folder necessary to the operation of photoshop are missing. ' Run the photoshop Installer and re-install photoshop. Chat room Adobe could not help. I don't have a disc - it has been downloaded online. Does anyone have a suggestion?
Hello
Try re-download Photoshop CS6 license with your serial key and the link below:
https://helpx.Adobe.com/x-productkb/policy-pricing/CS6-product-downloads.html
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Hello
I have the photomembership of creative cloud, but after the first month, I can't open any of the applications. It is saying that it cannot find any product on my adobe ID. Can you help me with this?
Thank you
I received help in the chat. Thank you very much
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Uninstalled emet but after the applications would not start.
Uninstalled emet but after the applications would not start. Internet Explore tries to start but flashes and disappears, even with Excel. Word starts but gets an error when you try to save. Lucky got Google chrome from another pc and installed so I can at least access the internet. Reinstalled Explorer, office repaired, cleaned the registry, but still no start. What should I do?
A moderator has moved this thread to the programs Windows of Feedback Forum Forum.
tried, nothing worked so I uninstalled office and re-installed from disc. Explorer 8 still does not work, but I uninstalled a with explore 7 updates and automatic update started and explore 7 worked. Thought I'd try installing explore 8 new. It worked, even if it failed with the Download Manager. Now all back to normal. I would be careful about the use of EMET, unless you know exactly what you are doing. Not a lot of faith in either the Download Manager.
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Since this morning updated (01/11), my policy is so tiny that I can't read anything. This, even after the DOUBLING of the size of my font in tools. Unless this is addressed, I can't use Firefox more, because I don't SEE anything.
I tried NoSquint (looked simpler) and that did the trick... I am now back to where I was before this upgrade. Thank you.
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trying to activate my windows 7 ultimate, but after I entered my product key, I got this error 0xC004F063 code what should I do to activate
The error means generally that you reinstalled using a disc at retail, with the key OEM_SLP found using a tool of Keyfinder.
You MUST use the key from the COA sticker for these facilities.
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It can't get more recent update of LR 2015?
The night last Creative Cloud App manager indicated two updates: one for 2015 of PS and one for 2015 of LR. I've updated. LR isn't always 2015.0 LR (LR 2015.1) and I do not see the mist of cursor. PS 2015 is also always 2015.0 PS (not PS 2015.1).
A post on another thread of discussion advised me to check it out later because the new 2015.1 LR was not immediately available to all users.
This morning I checked. No new update not specified.
I was advised (on another thread of discussion) to disconnect from Creative Cloud App manager and then reconnect. This time a update for PS 2015 was indicated. But still nothing for 2015 of LR. I've updated PS 2015 - it always shows PS 2015.0.0 well.
Frustrated. Spending waaaaaaaaaaaaay too much time on it.
Hi 99jon,
Yes, I'm sorry that was a typo. I also have 2.1.1.110.
The problem is solved, however.
Here is the solution: it could have something to do with the Admin rights on
my Win 7 machine. When I passed the non-admin account I have
normally use, I was able to install the new versions.
Thank you for your patience and your help.
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So, I had one Adobe Cloud for just the Photoshop and Lightroom. It was in October. When he asked me if I wanted to update the 2015 Photoshop version I did not hesitate. But then he started a 30 day free trial. After the 30 days he now won't let me use Photoshop. Is there a way to get the 2014 version back so I can still use it for the rest of the year I have with the bundle?
Furthermore, these links may help:
Sign in and check your account indicates the subscription with your adobeid https://www.adobe.com/account.html
Then sign out and back in creative cloud with the same adobe id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
If you updated to Creative Cloud 2015 and some or all of your CC applications show 'trial start or buy now' in the desktop app creative cloud, or if you launch any product of CC 2015 and the pop up displays a test message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Guinot
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I * hated * the new import dialog box so actually have several cards which have just been collectible images in recent months. I was so happy to hear that Adobe has put the old import returns with this version. I've upgraded LR, jumped into one of my cards, was delighted to see the old format which shows me the destination directories and allows me to their collapse downwards, then uncheck the box. Then I collapse all and select a date, choose metadata presets (location) and add keywords for this event and import. Beautiful... so far now, in the next few days. Or so I thought.
I click Import the 2nd time, the card reader flashes for a bit, then stops - no image showing to import. GMA
-J' I doublecheck the setting of the "export map" - he did not review. But I have reinstall the card anyway. Nothing.
-J' have check in Windows Explorer - Yes, a lot of ships there to import.
-Well, maybe he thinks he imported, so I uncheck the "don't import suspected fooled no" (which used gray-just out them anyway)-nothing.
-J' I quit and restart Lightroom. Nothing.
-J' I plug the card reader into a different USB port. Nothing.
Adobe WTF? I have never seen this one before. I'll reboot the PC right then, but thought I would ask if others see it too...
Well, I'm distracted: my line "I have never seen anything like this before ' was BS. 6 months ago I * fact * see the solution and it was to switch the triangle next to folders to destination according to another thread. Fortunately, just after the announcement, some screen I went to in the forums showed me my past behaviour, and there was the answer. This bug is apparently still there - if your images to import will not be displayed, try clicking on the Panel of the destination folder on the right side of the dialog box and they'll pop right back in - they have just made for me. I wish you to understand why this is happening and why they have not fixed.
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Where is the trial cc 2015?
Hi Ed,.
Please see the below help documents:
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-2015-updates.html
https://helpx.Adobe.com/creative-cloud/KB/Error_Code_2_failed_update.html
You can try the download link direct for the update CC2015 as well:
Direct download links of Adobe CC 2015: 2015 creative cloud release | ProDesignTools
Kind regards
Sheena
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